Veterinary pharmacy in Romford

“Richard was amazing today! Was really worried about my cats health so called up first thing to get an emergency check up and was able to get an appointment very quickly and got the injections she needed this morning! Am super thankful for the help today!”

“Always helpful, knowledgable and can tell they both love pets. Thanks guys il hopefully not have to see you soon”

“We absolutely cannot fault this place. Everyone is so friendly and helpful, the Nurses are great and cannot do enough for our little Fidget. Gordon is amazing, so knowledgeable and we completely trust him with Fidget. Thank you everyone for everything ❤️”

“I have received the best care for my new dog over the past 6 weeks. David performed a difficult surgery last minute which will be life changing for my new rescue shihpoo. I can’t express my gratitude enough. Every member of staff we saw including nurses and reception were all so informative, caring and friendly. Highly skilled team. A service that seems too good to be true ! Thank you so so much. Amy and mavvi xx”

“I have just changed my dog’s vets to ivy lodge. Amazing staff. My dog is extremely nervous and often fear aggressive. They took time in getting to know her and made her so comfortable to the point she was even wagging her tail. We have had numerous issues with her and her first visit feels like we got further than any other place we have been too! Couldn’t find a fault at all”

“We use the vets practice at this branch vets for pets. All I can say is they are unbelievable. My dog was in real trouble, we got an emergency appointment at 1.am they took him in for 4 days fixed him up and now hes as good as new. They kept us updated every step of the way. They showed us such great empathy and treated our dog fantastic. Cannot praise them enough.”

“I recently joined this practice and have seen all the vets at the surgery, as I have a dog who’s been quite unwell. Every single member of the team has been so lovely and compassionate. They’ve shown real care and gentleness towards my dog, especially considering how anxious she’s become about vet visits. They never push unnecessary or expensive treatments - only what she truly needs - and every time we leave, she’s calm and on the road to recovery. I highly recommend them. It’s such a relief to have found a practice that puts the animal’s wellbeing first.”

“The staff was exceptional during one of the toughest moments I've had to go through. I can only thank them for being kind, caring and all around great. Edit: I just got home and found a card from them, giving their condolences and a bag of poppy seeds to spread in her memory. It's a small gesture, but it means the world. We will for sure register our newly adopted kittens with them. Thank you.”

“Cheryl is amazing. I am just so thankful she was the vet who took care of my dog last Saturday. Surgery went well and my dog is recovering nicely.”

“I would like to express my deepest gratitude to the staff at the shop. Today, I lost my wallet, and the security staff, the customer service ladies, and the lady at the self-checkout till went above and beyond to help me. They carefully tracked my every step, found where I had lost the wallet, and even identified who had taken it. Although I sadly lost the money, the kindness, dedication, and support shown by everyone truly lifted my spirits. Thank you all so much for your help — you turned a stressful situation into one filled with care and humanity.”