Excellence in Manchester

“Should've known that writing a review 2 days into a 4 day trip, would've come back to bite me on the back side. We stayed Monday to Thursday in November and on the Wednesday, someone knocked and entered my room without consent or without telling me who they were or why they were coming in. After I had shouted at them to get out they shut the door and walked back out of my accessible room. I got to the door and asked them what they wanted, they said they needed to fit something, never told me what though. Then proceeded to ask if I was going out that day to which I replied, im not sure. We proceeded to go out about an hour later and when we have come back the very thing that was broken, non emergency, was fixed. Again no one asked me to enter. No one asked for consent to enter the room id paid £677 for 3 nights. This is not deemed as an emergency because if it was, you have the right to tell me that and ask for my consent to enter. None of this was done. Id went down to reception who agreed it was out of line. I could've been in a wheelchair, In the shower, deaf, naked, anything, none of which was taken into account account. I was told there was no management there at the time and that I should leave me email for a manager to be in contact. That didn't happen for some days so I took to the IHG app which was also useless because a member of management - James- at the Holiday Inn Manchester told me that they dont correspond with one another so whatever they'd offered me in compensation has nothing at all to do with what theyre willing to do, which is nothing. Id suggest if you have any accessible needs, you do NOT book her as if there is any issues, they fail to deal with them, ignore emails and won't accept or compensate for this mistakes Ive left my initial review there so you can see the stark difference between the two in literally 12hrs Fantastic experience at the holiday inn. I brought my client as we were going to look at canal street etc. I had requested that the bed was made up as 2 singles and it wasnt but they quickly got me another bed and made it up for me. We had I think whats called an accessible room, and the room was stunning. Had all the plug sockets you could need along side usb charging ports. Plenty of lights along side a uv light in the bathroom. Spotlessly clean and the beds were comfy and the rooms were warm. They also had a bath along side a shower. Breakfast was amazing”

“I was delightfully surprised with this stay. The building looks a little drab outside but inside it was a delight. From the warm and friendly staff, to the welcoming lobby, our room was clean and comfortable. Our bed was big and comfortable, the shower provided good hot water and we loved the twirling water shower head. It couldn't be positioned better, in good reach of restaurants, theatre, shopping and Manchester Arena. Excellent breakfast (just not a fan of the powdery scrambled egg!) All in all, enjoyable stay and we will be back.”

“I had excellent service from Ash and Vikki at the Manchester Airport office on 20/11/2025. They were helpful with packaging and filling out documentation.”

“Great service, Was a little disappointed at first as what we were served did not look like the image on menu (in relation to size) however was immediately offered more- which resulted in us taking some back home. Dined with younger daughter who has the sushi bug and was a pleasant overall experience. Cheers guys”

“I don't live in the UK for ten years but here on the news pubs closing in the UK but was in Manchester found this great boozer from friendly staff to great food excellent selection of ciders but best of all the bloody Mary superb so give it a try next time in the UK I'll pop in”

“Nice local pub friendly staff, cheap beer huge beer garden, made to feel very welcome”

“Lovely lady helped select my car battery, quick service and she very pleasant. Guy at the till helped to sign me up to Halfords motoring club. Battery was installed by two lovely guys, who were quick and efficient (Trainee and supervisor). Excellent service”

“Friendly staff & excellent prices”

“Just got back from an overnight stay with my 8 year old autistic son. My sons special interest is vehicles of any description, I mentioned this when booking the room and asked if we could possibly be overlooking either a road or train station. Our room was perfect, he was blown away, we could see trains, trams, buses cars the whole shabang! The staff were all phenomenal, friendly, helpful, understanding of my son and his needs, nothing has been too much trouble. We enjoyed the pool, had room service and ate at the breakfast buffet. All fantastic. I would recommend this hotel, the staff and location are perfect.”

“I stay over regularly due to work and always have a brilliant experience, Chloe and Talon always make me feel welcome and always do their best to accommodate anything I need, always smiling and always pay attention to detail. The rooms are lovely, by far the best premier inn I’ve stayed in. The hotel makes working away enjoyable. Couldn’t recommend enough.”

“"I recently stayed at the hotel and had a wonderful experience. The staff were friendly and helpful, and the room was clean and comfortable. The hotel's amenities is good, were also well-maintained. Overall, I would give the hotel 5 out of 5 stars and would recommend it to others."”

“I've stayed at this Premier Inn many times and I have to say, it's a very good spot. The location is great, with McDonald's just around the corner and Chinatown only a 5-minute walk away. Plus, every time we stay here we discover new parts of Manchester that we haven't seen before. It's at the quieter end of Manchester which is always a plus. The hotel is also very close to the train stop, so it's easy to get around. The rooms are clean and comfortable, and the staff are always friendly and helpful. The breakfast is also good, with a decent variety of options available. Overall, I highly recommend this Premier Inn. The location is great, it's at the quieter end of Manchester and it's easy to access other parts of the city. Plus the staff are friendly and the rooms are clean and comfortable”

“Suanne and Abbi were amazing. They were thorough and professional ticking all the boxes to ensure my purchase was safe ensuring I was getting the best value and protection. They were warm and understanding and patient. You will definitely want to be in their hands if you are a first time buyer. Thanks for making my journey a good one. My family will now happily settle into our own home.”

“Had to take my fur baby less than a week ago to be told my baby's has cancer and it was touch and go of she would survive but the wonderful vets here saved her life and she recovering so well I can't thank you all enough you are my hero's ❤️”

“100% recommend this company, from start finish extremely professional …Dave was the Engineer and he fixed my dishwasher very quickly and was extremely pleasant….would not hesitate to use them again. P.s. prices were very reasonable …bonus !”

“I went to Halfords for a rear wiper for our Toyota Aygo and none in stock and no idea when or if any available, a customer told me about GSF and said they are good and they most certainly are.”

“I had a fantastic experience with the car service! The team was professional, friendly, and took great care of my vehicle. They were efficient, and the work was completed on time. I appreciate their attention to detail and the high level of customer service. Highly recommend them for anyone looking for reliable and trustworthy car care”

“I really do not know what to even say!! I paid just shy of £120 for 4 kids and 2 adults and I swear, I saw less of my partner than I did the kids! Honestly, this was the most epic chaotic day we've had in ages!!! 11/10”

“Village Hotel, Ashton delivers a solid stay with friendly staff and strong facilities. The rooms are spacious and practical with everything you need. The gym and pool area lift the experience. Easy location near the motorway and food options. • Large room with iron, hairdryer, and tea setup • Full gym plus pool, jacuzzi, sauna, steam room • Helpful staff and smooth check-in”

“My family of 5 stayed there Friday to Saturday this week. The staff are amazing and so friendly I have 3 ASD children and the staff were lovely with them all. As we were checking in the lady gave each of them some cookies. The beds are so comfy and I'd paid for breakfast which can I say fantastic such choice which is perfect for my children as they can be hard to cater for. As we were about to leave the restaurant one of the male staff came over and gave my younger 2 a Terry's chocolate orange each. I would definitely stay there again and can't rate it highly.”

“Stayed here when I went to a concert in Manchester. From the moment I arrived at the hotel, Levon made me feel welcome. He greeted me with a genuine smile and handled the check-in process quickly and professionally. Even though I had a few special requests, he was patient, attentive, and made sure everything was taken care of without any hassle. What really stood out to me was how friendly and approachable he was throughout my stay. Whether I needed directions, restaurant suggestions, or help with a small issue in my room, Levon was always available and eager to help. He has a calm, polite manner that instantly puts you at ease. It's clear that he takes pride in his work and cares about the guest experience. My stay felt smooth and stress-free. He’s a real asset to the hotel, and I’ll definitely return — partly because of the great service I received at the front desk.”

“Found this store on my way to Cheetah Mill. It is a great spot for anyone looking for quality sportswear at affordable prices. I was pleasantly surprised by how reasonable the prices were compared to buying from shoe stores. The store has a good variety of trainers, apparel, and accessories, and the deals make it easy to shop without overspending. Staff were helpful and the shopping experience was smooth. Definitely worth visiting if you want genuine Nike products at fair prices”

“This is one of the best schools in Manchester, My daughter went here and it did her the world of good. The only downside is the cost, its not cheap, I could have brought a Ferrari with the money I spent here.”

“PLS Solicitors made my property purchase a smooth and stress-free experience. I was supported by William Ellis’s team, led by Billy, who was highly professional, helpful, and always quick to respond to my queries. Communication was clear throughout, and I felt well supported at every stage. I’m very pleased with their service and would happily recommend them to others.”

“Excellent service provided by Khasif and Mohamed Fayas from Old Trafford to Premier Inn Dale Street. 10/10 for location pickup 10/10 driving 10/10 friendliness Look foward to using the company again.”

“My first experience with an Ocado delivery. My property is difficult to find, and the driver (Steven) called and politely asked for help locating me. He took care loading my items for bringing up my steps, which, due to my COPD, was greatly appreciated. Lovely driver, friendly and very polite.”

“Absolutely brilliant service from excel engine services, I called at around 10:30am and they told me to come in the same day and got my job done no messing. I had a flywheel which I needed to strip the top layer off and they completed my job within 3 hours. Top class service and polite team aswell. As a car trader quick turnaround time on work is vital and these guys exceeded expectations”

“We contacted FirstMaid Cleaners as our tenant left the property in a huge mess. The cleaners were doing a great job, cleared out all the rubbish and cleaned the entire apartment thoroughly. Pawel is very responsive and we had a good communication in between. After all we are very happy with the cleaning service they provided.”

“Staff are all absolutely lovely. I come here often and have always been served by lovely employees, not a single complaint. They're all wonderful people and make this a shop I'm happy to come to all the time! Apart from the lovely employees the stock here is always good and it is in a very convenient location.”

“The burgers are on point, 7 of us got burger meal, wings and a wrap meal. We spent around £45. Everything was on point, the burger was succulent and the flavour was just perfect, the fries were perfectly seasoned and they just hit the spot. We drove 3 hours just to have these burgers. Definitely worth a try.”