Premier lodging in Manchester

“We were delighted when we collected our three dogs after a 9 day stay at Pine Lodge. They were happy, obviously pleased to see us and looked clean and cared for. As all three are long haired the obvious care to brushing and eye cleaning was noticeable. We saw lovely photographs of them running around and looking obviously happy. We wouldn’t hesitate to recommend Pine Lodge as Sean and Julie have a very obvious natural ability and caring nature with the dogs. We have rebooked for their next stay and feel confident in leaving them with Julie and Sean at Pine Lodge. Definitely five star!”

“Val and her team have done us proud yet again. From first seeing a lump to successful operation, with histology results, all within two fast weeks. Our Sammy hardly noticed a thing and the old boy is with us for a while longer yet. Cannot thank Val enough.”

“My husband was recently discharged from the care of Prof Ben Grey following surgery for removal of a kidney stone. We felt very fortunate to have a surgeon so outstandingly skilled and experienced as Prof Grey. He took time to explain our options very clearly so my husband felt able to make well-informed choices about his treatment. Prof Grey was always positive and caring which lifted our spirits throughout. Prof Grey's secretary, Nicola, was tremendous: always approachable and very efficient; often a detailed letter summarising our discussions and next steps would have popped up in our email by the time we had arrived home from our consultation. We highly recommend Prof Grey and the Manchester Urology Group.”

“The experience was excellent. The room was a bit smaller but all the amenities and services were there for a much comfortable stay. As we were coming from Hyatt House to Hyatt regency they gave us an early Check in, which was very kind of them. The restaurant staffs were extremely kind and helpful. A big shout out to Andrea from the restaurant, she was very helpful with the menu suggestions, as well as she helped us to find out nearest places to visit, she also gave a Drawing book and colours to our daughter so that she can play with that. Over all a very good experience and thank you to the Whole team.”

“Jay and Marija were fantastic from the check in to check out. When I needed to book a taxi or required assistance they were both there. Very quick to attend to my needs. Jay was spot on and delivered exceptional customer service. Thank you Jay, hope you have a lovely Christmas and a new year. Same to Marija.”

“What a pleasant surprise to find a really clean room and hotel; but also to be met by the friendliest receptionist, and assisted by a lovely guy, who carried our ( vast amounts) of luggage up the stairs. Thank you! ( For reference, we checked in at 3.30pm on 4/10/25).”

“Should've known that writing a review 2 days into a 4 day trip, would've come back to bite me on the back side. We stayed Monday to Thursday in November and on the Wednesday, someone knocked and entered my room without consent or without telling me who they were or why they were coming in. After I had shouted at them to get out they shut the door and walked back out of my accessible room. I got to the door and asked them what they wanted, they said they needed to fit something, never told me what though. Then proceeded to ask if I was going out that day to which I replied, im not sure. We proceeded to go out about an hour later and when we have come back the very thing that was broken, non emergency, was fixed. Again no one asked me to enter. No one asked for consent to enter the room id paid £677 for 3 nights. This is not deemed as an emergency because if it was, you have the right to tell me that and ask for my consent to enter. None of this was done. Id went down to reception who agreed it was out of line. I could've been in a wheelchair, In the shower, deaf, naked, anything, none of which was taken into account account. I was told there was no management there at the time and that I should leave me email for a manager to be in contact. That didn't happen for some days so I took to the IHG app which was also useless because a member of management - James- at the Holiday Inn Manchester told me that they dont correspond with one another so whatever they'd offered me in compensation has nothing at all to do with what theyre willing to do, which is nothing. Id suggest if you have any accessible needs, you do NOT book her as if there is any issues, they fail to deal with them, ignore emails and won't accept or compensate for this mistakes Ive left my initial review there so you can see the stark difference between the two in literally 12hrs Fantastic experience at the holiday inn. I brought my client as we were going to look at canal street etc. I had requested that the bed was made up as 2 singles and it wasnt but they quickly got me another bed and made it up for me. We had I think whats called an accessible room, and the room was stunning. Had all the plug sockets you could need along side usb charging ports. Plenty of lights along side a uv light in the bathroom. Spotlessly clean and the beds were comfy and the rooms were warm. They also had a bath along side a shower. Breakfast was amazing”

“What a great premier inn. I stayed in one of their premier plus room and had such a good sleep. From easy check in from the friendly staff to the tasty great value breakfast. Rooms are clean, no noise and great bed. Location is also fantastic.”

“The Wilmslow Lodge is in a good location,quiet and just minutes from the town centre.We had a nice ground floor room with a good comfortable bed, great TV and it's just feet away from our pub/restaurant.The carpark is just outside the door and there's plenty of space.An ideal place to stay for a great weekend away.”

“I will start by saying that this is a Premier Inn, so you know what you are getting from the very beginning, which is why I try to book PI when I go away as I know I will have a decent sleep in a comfy bed and an excellent breakfast the next morning. This Premier Inn was very easy to find, it was a very short walk from Media City tram stop, which was itself a very smooth journey from Manchester Piccadilly station. On this occasion, we had paid a little extra for a Premier Plus room, it was only £10 more than the standard room at the time of booking and it was more than worth it. Check in was nice and easy and the staff member was incredibly helpful, showing us how to activate a second key card for the room. Navigating to our room was also a very simple process (you have to use your key card to get through to the lifts and then again to use the lift, which is excellent security). The Premier Plus room was beautiful and exceeded our expectations, it was roomy, well decorated and had a fridge, iron and ironing board, Nespresso machine and a glorious rainfall shower. The room was spotlessly clean with no faults. We were very excited to see that we had a view that peeked a little onto "The Cobbles" (Coronation Street) as this was the reason for our visit. There is a Co-op a very short walk around the corner from the hotel, which proved very useful and is excellent placement. As always in a Premier Inn, we enjoyed an excellent nights sleep. We also booked breakfast for the next morning to set us up for our day out (I always recommend booking a PI breakfast). We were very impressed with the options available at breakfast, which has something for everyone and suits all dietary requirements. The very lovely, friendly and warm Lizzie ensured we were given the allergen menu (one of us is coeliac) and quickly ordered a plate of "vegan bacon" for us on request. The restaurant was smaller than the one at the last Premier Inn we were in, but we actually preferred this as it felt more intimate but didn't impact on the choice available, which was great! Unfortunately, the coffee machine was broken at breakfast, but there was still instant coffee and tea bags available to make a hot drink and this absolutely does not impact my review at all, as this is something that cannot be helped and we had a Nespresso machine in our room for a proper coffee anyway! Checkout was swift and straightforward, again, as we would expect from Premier Inn. We will definitely be returning when we visit Manchester again and really hope that we see Lizzie next time, as she was outstanding!”

“Very well located, close to Manchester Piccadilly Station at a very reasonable price (though it should be noted our stay was on a Monday, weekend prices rise rapidly !). Helpful, friendly and professional staff, drinks at the bar were very competitive as normally drinks in hotel bars are grossly overpriced and inflated. Breakfast was fabulous - a hot and cold buffet with a great selection. The room itself was fabulous, a very comfortable bed and equally comfortable pillows. Our room had a mini kitchen in it, so after a busy day we bought lovely food from M&S and made use of the facilities. The only negative ( for us) was our room was adjacent to a very busy A road, so not the best for light sleepers , so beware when booking and make a special request for a room not near this busy road if it bothers you.”

“I recently stayed at Premier Inn and had a fantastic experience, made even better by one of the staff members, Mia. From the moment I arrived, Mia stood out with her warm and friendly approach. She was incredibly kind, polite, and always went out of her way to help — nothing was ever too much trouble. Every time I passed by reception, Mia greeted me and other guests with a genuine smile and a positive attitude that really made the hotel feel welcoming. It’s rare to come across someone who clearly enjoys what they do and cares so much about the comfort of their guests. Mia is a true credit to the Premier Inn team. Thank you for making my stay so pleasant — staff like you make all the difference!”

“The recption staff were extremely professional & welcoming. We especially enjoyed our evening in the Filament lounge where the staff again were attentive & friendly, especially Migel & Anandhu. The food was excellent & even took into account personal choice in regards to additional spice. 10/10”

“Just got back from an overnight stay with my 8 year old autistic son. My sons special interest is vehicles of any description, I mentioned this when booking the room and asked if we could possibly be overlooking either a road or train station. Our room was perfect, he was blown away, we could see trains, trams, buses cars the whole shabang! The staff were all phenomenal, friendly, helpful, understanding of my son and his needs, nothing has been too much trouble. We enjoyed the pool, had room service and ate at the breakfast buffet. All fantastic. I would recommend this hotel, the staff and location are perfect.”

“Served by Harry, excellent attention, would definitely recommend every time. Previous night served by Aaron, once again amazing service. Sam was on both nights of our stay and she went above and beyond”

“Must praise the service I received in the hotel. I'd booked for the wrong date, John and his colleague at reception were super helpful for sorting me out. The 14th floor bedroom was nice and clean, with a a view on the city. Recommended.”

“I stay over regularly due to work and always have a brilliant experience, Chloe and Talon always make me feel welcome and always do their best to accommodate anything I need, always smiling and always pay attention to detail. The rooms are lovely, by far the best premier inn I’ve stayed in. The hotel makes working away enjoyable. Couldn’t recommend enough.”

“What a lovely hotel! It was clean and comfortable! Everything was in good condition. Good stay after arriving in a late flight. I would return and recommend!”

“I've stayed at this Premier Inn many times and I have to say, it's a very good spot. The location is great, with McDonald's just around the corner and Chinatown only a 5-minute walk away. Plus, every time we stay here we discover new parts of Manchester that we haven't seen before. It's at the quieter end of Manchester which is always a plus. The hotel is also very close to the train stop, so it's easy to get around. The rooms are clean and comfortable, and the staff are always friendly and helpful. The breakfast is also good, with a decent variety of options available. Overall, I highly recommend this Premier Inn. The location is great, it's at the quieter end of Manchester and it's easy to access other parts of the city. Plus the staff are friendly and the rooms are clean and comfortable”

“Thank you to Lewis Danny , Leon and the the whole team for such a welcoming stay - I could have stayed all week with a team like that , like are an absolute credit to your establishment. Leon served me in the restaurant. He was kind , warm , understanding , knowledgeable , helpful , professional, but above all else his service was exemplary, second to none! I have never met such customer service in a very long time , of this level , and how refreshing to meet someone that loves what they do , and has a positive attitude in all their work. Promote him very soon, or I'll be honest you are missing a trick here , and definetly do not let him move to another hotel. Danny was kind , warm so so welcoming & answered every question I had promptly & efficiently. Nothing was too much trouble and went the extra mile when my cab never turned up for around 40 minutes Thank you again to everyone! Sarah - from down south near Gatwick”

“Not my first review, but another stay of over a week at this hotel. Decent location, glad I'm not parking on the grounds though with a £3 daily fee, when it was free till recently. Staff terrific again. Special shout out to Bruce who was brilliant with our reservation, as well as Amar and Hannah, who are fantastic. Finally, we often get in very late and see Nathan, who does the graveyard shift, and is another terrific member of staff. All the best to everyone and see you again soon, I'm sure.”

“Nice room but has no USB port or shaver point. High bed. Nice and clean. Lovely breakfast and dinner well worth the money. Amble parking register on way in for free parking. Close to shopping centre.”

“After being let down by another hotel I turned to Novotel Manchester Centre. I was greeted by the extremely helpful Pasquale at reception. I explained my circumstances and Pasquale couldn't do enough to help and reassure me. On a day that was stressful and grey Pasquale really brought the sunshine back for which im thankful. We opted for a family room that was spacious, clean, modern and well laid out. All the staff work really hard in the hotel and are really helpful. This includes the cleaning and room staff. Special mention to Inga and her team who were so helpful and friendly with requests I had. Food and drink in the hotel were also great. The in house restaurant serves great food whatever the time of day. Again some super helpful and hardworking staff here with a mention to Isaac behind the bar. He was friendly and helpful to me and my children. The Novotel brand has always been a reliable and great brand. Im a firm beleiver that brands and hotels are built on their staff. At Novotel Manchester Centre you really have amazing staff who go the extra mile. They are a credit to the hotel and the Novotel brand. Many thanks and myself & my family will be back again soon.”

“couldn’t fault the hotel at all ! from friendly and professional staff throughout our stay to clean and comfortable rooms ! we will il be returning to stay again very soon”

“Very comfortable bed room big, my biggest gripe is that you have to ask for the room to be made up. We asked for the towels to be changed and that's exactly what was done. Staff have been very helpful and always cheerful”

“I recently stayed at Premier Inn and had such a positive experience thanks to the amazing staff. Two team members in particular really stood out – Mia and Chris. Both were incredibly polite, attentive, and went above and beyond to make our stay smooth and comfortable. Their helpfulness made a real difference and left us feeling very well looked after. Big thanks to them for their kindness and professionalism!”

“Village Hotel, Ashton delivers a solid stay with friendly staff and strong facilities. The rooms are spacious and practical with everything you need. The gym and pool area lift the experience. Easy location near the motorway and food options. • Large room with iron, hairdryer, and tea setup • Full gym plus pool, jacuzzi, sauna, steam room • Helpful staff and smooth check-in”

“Gemma was our lovely receptionist & bar maid. Friendly & welcoming with a lovely smile to go with her great hospitality. All 7 of us had a great stay. Rooms are extremely clean, breakfast was amazing and enjoyed by all. Thank you !!”

“Wonderful soundproofing for a city location. Didn't hear traffic, banging doors or anything during the night. Very comfy bed, powerful shower, clean and useful facilities. Also lovely friendly lady on reception. Late checkout brilliant too. The beefeater attached to it is great as well. We arrived very tired from long journey and took advantage of the special offer for dinner and breakfast. Food was delicious, portions good and Holly our waitress was brilliant.”

“Good clean room. Great breakfast. Would stay again.”