Child room in Newcastle-under-Lyme

“Very clean and tidy. Bridget on reception was incredibly kind, patient and helpful when we realised we had booked the wrong date to stay at the hotel. Excellent service!”

“Nice clean store with helpful staff. Maybe make it less confusing for customers about where to que. While I was shopping there today there were quite a few people waiting but no clear line so people were jumping in front of others which caused a couple of customers to get annoyed.”

“my 18 month old has been coming here for 6 months now and she's come a long way since! she adores the staff and always has a smile on her face when we are at the nursery doors. great nursery! :)”

“When entering the store we were welcomed with such a smile & friendly atmosphere. We were shown upstairs and met by Chloe. She was so lovely with us and our daughter who was at first quite nervous to try on her new uniform but she soon put her at ease. We spent a while trying on lots of the uniform and in the end my daughter didn’t want to leave :) All the staff were so lovely & we will absolutely be coming back to the store! Thank you & thank you Chloe for making my daughters experience so special xx”

“My Grandson has attended Early Days since he was six months old . Early Days is a very important part of his routine. All of the staff have helped tremendously with every aspect of his development. He is a very caring, smiley, fun loving little boy and I believe that Early Days has played a massive part in him being as such. The building, both inside and outside is a very clean, well managed, bright, cheerful and nurturing environment. The children are encouraged to try new foods and the food has always been nutritious or has my grandson states , "yummy". We are given daily reports of what he has eaten, what he has drank, his nap times and what activities he has participated in, aswell as regular photos on the Early Days Facebook page showing how much fun all the children are having. The staff encourage the children to explore the world and their surroundings in a fun, safe and enthusiastic manor. All of the staff have a genuine bond with the children. Throughout my grandson's time at Early Days, through the baby room, the toddler room and now the preschool room, he has bonded with every member of staff that has ever cared for him. At the moment he has a very strong bond to Pam Haynes, whom he refers to has " my Pammy". Pam and all the staff are a credit to the nursery and I would highly recommend Early Days Nursery to anyone.”

“Visited the Pausa cafe today. The efficiency of the staff and quality of the food was superb. So much so I went back to ask the two girls if I could treat them to a coffee. They politely declined so I thought I’d just leave a public appraisal of the two young ladies who gave great service today. Katie and Sam I believe their names were. Well done.”

“Went to the store this afternoon and found that a staff member went above and beyond to help he is a real credit to the store so thank you very much”

“Hosted our son's birthday party here today. Lovely service, nothing was too much trouble and very reasonably priced. Would recommend.”

“I knew very little about EMDR when I first met Karen. She gave me the confidence to explore trauma dating back many years, which was still impacting me negatively. Karen has great empathy and she creates a welcoming, safe space where I could feel secure and understood. EMDR has been an amazing, positive experience. Karen has taken me through it at my pace, explaining the process thoroughly and compassionately. I am feeling the benefits after only a few sessions. It really works ! I have no hesitance in recommending both Karen and EMDR.”

“I have a granddaughter that attends there, the staff are always pleasant well presented and on hand to answer any of you questions. My granddaughter loves to go this nursery and has built up a lovely bond with some staff members. The staff show much love and care towards the children to guide them in the right direction towards the next step in life. Thank you for all the hard work of the staff at rainbow day nursery”

“Lovely group of girls made my little boy feel very welcome and he is growing into a very cleaver little boy”

“Incredible service. I broke down and managed to get my car into the car park at this hotel. Dylan was working the night shift on reception and was so helpful. He was very helpful in getting me any help needed and when I eventually needed to book a room he got this sorted for me very quickly and even accommodated really well for my dog. Then when checking out in the morning, the lady on reception was also incredibly helpful, friendly and accommodating, especially for my dog once again. I just wanted to say thank you so much for being so kind and helpful when I was in a tight spot. The best experience I could have from the loveliest staff.”