Maternity stores in Birmingham

“I had a wonderful experience at NEXT thanks to Kayla. She was very accommodating and went above and beyond when I asked for help. Her friendly attitude and willingness to assist made my visit much easier and more enjoyable. Thanks, Kayla - you really made a difference!”

“I’d like to give a big shout-out to the two customer service ladies from House of Fraser second floor— Sue and Marv. When I needed to return items but needed more help, they went out of their way to help me track down the purchase details in the system using only the limited information I could provide. They were incredibly patient throughout the entire process, without a hint of blame or frustration. Their professionalism, experience, and the trust and support they showed made me feel both grateful and a bit guilty for the trouble I caused. Because of this experience, I’m sure I’ll shop here even more often — not just because of the good prices, but because excellent customer service from people like Sue and Marv truly puts customers at ease.”

“Clark shoes (inside Next) Fantastic shop, great selection of quality mens shoes. The manager is a very knowledgable young man. Quick to understand a customers needs and wonderful knowledge of his stock and manufacturers availability. Very quickly selected over half a dozen possible shoes for my needs. As a disabled customer it was a great feeling to be listened to and understood. Pleased to recommend this shop for your custom. I'm sure that ladies and children shoes would attract the same attention to detail, but untested on this trip. Great shopping experience..”

“A little worried about ordering a dress as such online without trying on - however this is Exactly like the image on website. So so beautiful I cannot express how happy I am with this order my dress is so beautiful all beading intact and fits perfectly to my body.”

“Visited today, my friend found a dress but wrong size, last one in the sale. Lovely assistant Aneesha [hope spelt correctly] went above and beyond trying to track one down for her online, sadly couldn't find another, but top notch customer service. This young lady is an absolute asset to the West Brom store, thank you Aneesha.”

“Alway happy with this store friendly staff and clean and tidy. But today I wasn't very well in store and fainted staff where amazing and just like to personally thank them for all they did”

“I was a bit hesitant to go here after reading the previous reviews but perhaps I caught them on a good day!! First in on a Monday morning and the assistant was very helpful in finding the correct size clothing for me. Friendly service and explained the collection process so all in all, a good experience”

“Ordered a pair of trainers and unfortunately one was faulty so I emailed them regarding the problem. They were very apologetic and replaced trainers within 24 hours for a new pair. I genuinely can not fault them at all. Great customer service and prompt response from them. I would highly recommend this company and would give them 6 stars if it were possible.”

“Popped in today for a new blazer. Wait was minimal and we were served by a wonderfully polite young lady Anna, she knew the correct size just by looking at my son. We felt really looked after and because of her efficiency the whole experience including a short wait took about 10mins. Superb!”