Pet pharmacy in Birmingham

“Bhavan was so friendly and helpful when we had our travel vaccinations! Would definitely recommend to anyone going abroad and looking for somewhere to get vaccinated.”

“Absolutely amazing experience. We were looked after by Gracie. She was very informative and very polite. I felt very comfortable and she helped me choose the right things for my fish. She had a smile on her face and she was very patient. Cannot wait to come back here again. Highly recommend visiting this branch.”

“Lovely staff who are very friendly and welcoming. I would like to shout out Dr Chelsey - one of their vets who was amazing with my dog and made him feel super comfortable during his check up and vaccinations which we’ve never had before. A massive thank you as it really goes a long way to ensure a dog has a good experience x”

“The best place to go for grooming! Ellie and Molly groom our dogs and they are well looked after every time, they spoil them. We have been bringing them here for uears and they always take good care of my dogs.”

“Very down to earth nice lady's in there my moms dog is a little monster but they sort him and do a fantastic job in the vets and the grooming”

“Fantastic service from this pharmacy and friendly staff.”

“I would definitely give them 5 stars. The staff is so professional and friendly. The pharmacist is great at prescribing medicines. I would strongly recommend them”

“The one pharmacy with medicine in stock always. Also items are not overly priced. You will find a range of decently priced items if you cant get down to your local saver shops. Since this company took over lloyds I can say service is excellent and professional. You are always acknowledged. Best advice is given.”

“Exceptional service from a caring and knowledgeable team. Always welcoming and helpful, with a personal touch that is rare. Would highly recommend.”

“Millie has had 2 sessions of laser and physio with Charlotte at present and already she loves coming to the clinic. Charlotte has done a fantastic job with millie so far and we can't wait to continue our sessions.”

“Love coming in here for my dog food and my dog toys really friendly staff have a good chat with the staff who work here highly recommended to use this pet shop and I also get my mother her cat food from here as well and her cat litter and most of the time they have a offer on”

“Lovely pharmacy great extremely helpful staff highly recommended 10/10”

“I've been coming to Brown's on Hawkesley for nearly 25 years now and the staff and service is 2nd to none. They always go the extra mile and are always so cheery and helpful...shamazing service! Thank you for always looking after me. Many thanks Susan S”

“I have being using this pharmacy for my repeat prescription for a number of years now. The staff are all the true definition of customer care. Supportive, efficient, and service with a smile. Well done guys”

“A wonderful family friendly pharmacy. Recently got a travel vaccination done and the customer service was exceptional. Ali — the principle pharmacist has a wealth of knowledge and evidently goes above and beyond. Highly recommended.”

“A great shop with everything you could need for your pets. With very friendly staff to help and advise.”

“I went to this Pharmacy for ear wax removal. Excellent service! The person who helped me Karim if I can recall correctly was very polite and informative. He gave me efficient instructions over the phone before the appointment to avoid unnecessary confusion and wasting time. He showed me my ear with his device that has camera. He was very gentle during the operation and gave me the appropriate post operation instructions. He charged only for the one ear 35£ and even gave me discount. 2 weeks ago I went to a PRIVATE Clinic for ear wax removal were the consultation was 25 £ and for the wax removal would go up to 70. I wouldn’t mind about the price but the lady there had the audacity to look at it and say there was no wax. Overall great experience. HIGHLY recommend if you need Ear wax removal. Thank you Karim! I hope I didn’t ruin your name.”

“Well layout stock very well so must to see and buy staff were very pleasant and helpful and went out there way for me and gave me some good feedback on my aquarium and the groom room is open”

“Visited today for the first time in a long time. A really good selection of treats for dogs, natural treats available too like cow ears, chicken feet, rabbit ears, beef trachea, ostrich sausage plus loads more Decent prices and friendly staff, made a real fuss of our dog!”

“Went in there just to show my brother the rabbits as he loves them so much ❤️ Lucy was amazing she even got a rabbit out for my little brother to see and I ended up falling in love with the little guy. I was talking to Lucy saying that I really want him which she told me that she can put him on hold for me. I put the £35 down for him and waited till I got paid to get everything else. I finally have him at home with me and he amazing. Thank you Lucy you was amazing with your help and everything else, if you are wanting a new family member go talk to Lucy she will help you with everything, will be coming again thank you”

“Hi I’ve been today although this isn’t my surgery and the same as last time which was only about 3 weeks ago they are very helpful. Today I saw Aaron about a bite on my hand which I got yesterday but overnight has swollen my arm making it red towards my elbow. He was polite, knowledgeable and informative. Thanks, very much appreciated. Judy Dean”

“I am very impressed I had a phone appointment for my dog Milo this morning as he had a bad ear . Jack sorted it out over the phone he was lovely . And told me to go pick up his medication I then got to the pdsa itself and was greeted by a lovely reception women I asked to show another pic of my dogs ear and vet Charlotte had a look and told me all the medicine was correct for him as I worry . She was lovely also gave me a cone for his head so he’s ear wouldn’t get harmed anymore . I’m really impressed and could not thank them enough ! Thank you x”

“Staff are always welcoming and helpful. The birds/guinea pigs/bunnies generally seem happy (and cute) and well provided for. Good selection of products (better quality hay) and a generous loyalty card thingy. Been going for years and will continue to - I bought my bunny here in 2018 (not pictured!) Parking near the test centre can be a pain but not the fault of the pet center of course.”