Hardware store in Brighton and Hove

“Thankyou so much. You were really kind & helpful when I lost my hearing aid...possibly in your store...I cant believe I managed to find it on the pavement up Elm Grove...a miracle. But thankyou for kindness. (I couldnt find a phone number to call) Best regards”

“Excellent service from Grace & George! Never laid waterproof matting, or tile backboards before in my life, Grace gave me a short breakdown and confidence of how to lay it. George & Peter were also very very helpful! Thank you guys, keep up the good work!”

“Fascinating shop with everything you would need for your house and garden. Friendly, helpful staff too.”

“A treasure-Tardis packed with the essential, the functional and even the decorative. From nails & candles, brooms & bins, cookware to cleaning products and even some urban gardening bits too! Helpful, knowledgeable staff who also do a key cutting service for most standard keys. Highly recommended.”

“These guys rock, generally have exactly what's needed and happy to measure up and work things out. I generally feel embarrassed that I spend so little each time I go...”

“Fantastic people, still open for business and with a wealth of knowledge. They're happy to help and go above and beyond to find parts that will be suitable for your project. Now located on the first floor since their main store closed down, don't let the front door fool you, just buzz to be let in, they're really friendly and competitively priced!”

“I hadn't tried 'click & collect' before, so l gave it a go, not having been out for weeks. I found it excellent. I had confirmation my order was ready to collect in less than 5 minutes. Their charming staff were very helpful and friendly when l picked it up. The collection arrangements were well thought through. First class!”

“Quick, efficient and professional service staff as always every store i walked into.”

“The whole team were so helpful & clear on everything I asked. Very good knowledge of health and safety & I would 100% recommend anyone to visit this site. The staff & managers go above & beyond.”

“This shop has the most fantastic staff. They ALWAYS go above and beyond, are so knowledgeable, friendly and have fun whilst doing it. Brilliant people running a brilliant shop. I highly recommend and love coming in here!”

“This is such a fantastic and convenient local store for key cutting, picking up household items for kitchen/cleaning etc, as well as garden and pet care. I was struck by the generosity of the current owner when I went in with a difficult and very specific request and she went out of her way to help, loaning and then ultimately gifting my disabled father a step stool that she had previously used herself in the shop. We were and are incredibly grateful for the kindness shown.”

“Great customer service from Melanie, Lee and Jon. Will do everything to help you out.”

“We choose this Screwfix branch because the staff are really knowledgeable and helpful. In particular Johny, Duty Manager, who is exceptional. He is always prepared to go the extra mile to find solutions and make us feel valued as customers. It is because of him that we choose to return to the Kemptown branch.”

“Very friendly and approachable staff, especially JJ, he really helped us find the right type of materials for our diy project and he explained their offer system.”

“The staff are very friendly and helpful, Thank you all.”

“Used Howdens for years, by far the best branch, the staff are great and will do anything to help you out.”

“Been getting bird seed here recently. Fantastic shop and service with a smile. Amazing amount of stock.”

“Just want to say a big thank you to Joe, who went out of his way to help me and was very kind and helpful. Following that, Nicki, who was also super helpful with some measurements. Top class customer service Thanks guys”

“Very friendly yard and counter staff .. had a large order of sand and dust to pick handballed on by ant in the yard .. couldn't ask for more”

“Went above and beyond!! Came in with an issue concerning online order. Customer service ladies made sure my issue was solved. They even held the item so a handle could be attached. I didn’t have the strength. Glad to see good old fashioned customer services still being practiced. I half expected being told to return despite of a simple fix. Will use again and recommend”

“Super helpful and friendly staff, quickly solved my discontinued leaking flush valve with new seal. Thank you!”

“My experience in here has been nothing short of perfect. The man knew where everything was I was looking for and had the exact thing I needed. Very friendly and helpful staff. Has everything you need for DIY applications weather is a few nuts and bolts or lager items. Very reasonable prices too. I do recommend”

“Highly recommended. Fast efficient service from a knowledgeable and friendly hardware store. Prices are very fair and key cutting was super fast, onw of the best I've had when obtaining spare keys for along while. So cheap I couldn't belive it! Proper old school shop and service. Not even 40 but appreciate honest decent service which generally doesn't exist now adays. Guy at counter was taking time to help elderly (guessing local) customers with a query and nothing seemed to much. Again something you don't see much any more. I don't leave many good reviews but this shop deserves the 5* and I hope this encourages more trade!”

“Such a lovely bunch of people, very knowledgeable, without being intimidating like some vape shops are. Enjoy running out, so I can go and say hi :)”

“Had an excellent amount of stock to choose from for ironmongery for doors and windows plus all the locks and other hardware you needed for a project. Been waiting the reopening, since it changed hands some two years ago, I had hoped it would continue in its traditional old fashioned ways. Such a shame to have now lost such an independant hardware store.”

“Excellent shop, you can buy everything you need from hammers to nails , really good customer service team”

“Straight, reasonable and efficient. Never had any issues whether buying from them or selling to them.”

“Found here valve I need that other shops in Brighton haven't had!!! Very helpful and friendly staff. Highly reccomend.”