Construction tools store in Brighton and Hove

“Thankyou so much. You were really kind & helpful when I lost my hearing aid...possibly in your store...I cant believe I managed to find it on the pavement up Elm Grove...a miracle. But thankyou for kindness. (I couldnt find a phone number to call) Best regards”

“The staff were extremely friendly, and went out of their way to help.”

“These guys rock, generally have exactly what's needed and happy to measure up and work things out. I generally feel embarrassed that I spend so little each time I go...”

“Fantastic stock available, and Rick was so accommodating and helpfull. I went in with a plan of what to do and with Riks kind help he gave me an alternative which has just saved me an hour or two not to mentin £80 Thank you Rik”

“Great delivery, friendly and helpful staff”

“Fantastic people, still open for business and with a wealth of knowledge. They're happy to help and go above and beyond to find parts that will be suitable for your project. Now located on the first floor since their main store closed down, don't let the front door fool you, just buzz to be let in, they're really friendly and competitively priced!”

“Quick, efficient and professional service staff as always every store i walked into.”

“I hadn't tried 'click & collect' before, so l gave it a go, not having been out for weeks. I found it excellent. I had confirmation my order was ready to collect in less than 5 minutes. Their charming staff were very helpful and friendly when l picked it up. The collection arrangements were well thought through. First class!”

“Great place and good service for all your building requirements”

“Brilliant ,staff are always helpful”

“We choose this Screwfix branch because the staff are really knowledgeable and helpful. In particular Johny, Duty Manager, who is exceptional. He is always prepared to go the extra mile to find solutions and make us feel valued as customers. It is because of him that we choose to return to the Kemptown branch.”

“Great customer service from Melanie, Lee and Jon. Will do everything to help you out.”

“This shop has the most fantastic staff. They ALWAYS go above and beyond, are so knowledgeable, friendly and have fun whilst doing it. Brilliant people running a brilliant shop. I highly recommend and love coming in here!”

“This is such a fantastic and convenient local store for key cutting, picking up household items for kitchen/cleaning etc, as well as garden and pet care. I was struck by the generosity of the current owner when I went in with a difficult and very specific request and she went out of her way to help, loaning and then ultimately gifting my disabled father a step stool that she had previously used herself in the shop. We were and are incredibly grateful for the kindness shown.”

“Super friendly and helpful people working here - helped me get two stripped screws out of some vintage Ronson pocket lighters I had recently purchased when I had all but lost hope (which now work)! Will definitely be returning here soon for any of my power tools/machinery needs!”

“Used Howdens for years, by far the best branch, the staff are great and will do anything to help you out.”

“Very friendly and approachable staff, especially JJ, he really helped us find the right type of materials for our diy project and he explained their offer system.”

“Hello everyone. if you’re thinking of revamping a room in your house this is a great place to start as they have so much there to choose from and kitchen and bathroom designers as well. All the staff are very helpful and supportive. I recommend it to anyone. wanting to update their house decor.”

“I am really grateful for the time the staff gave in proposing solutions for the issue I had. They saw it as a personal challenge to come up with the best one possible. Very professional! Thanks”

“The staff are very friendly and helpful, Thank you all.”

“Super helpful and friendly staff, quickly solved my discontinued leaking flush valve with new seal. Thank you!”

“These guys are amazing. Totally customer focused....dont go anywhere else”

“Just want to say a big thank you to Joe, who went out of his way to help me and was very kind and helpful. Following that, Nicki, who was also super helpful with some measurements. Top class customer service Thanks guys”

“Very friendly yard and counter staff .. had a large order of sand and dust to pick handballed on by ant in the yard .. couldn't ask for more”

“Used Alsfords for 2 decades. Excellent service, staff very helpful.”

“Went above and beyond!! Came in with an issue concerning online order. Customer service ladies made sure my issue was solved. They even held the item so a handle could be attached. I didn’t have the strength. Glad to see good old fashioned customer services still being practiced. I half expected being told to return despite of a simple fix. Will use again and recommend”