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“After 27 years as a customer, I have received great customer service, 1st class advice and always leave with a smile. Special nod to Tom and his great team. Have and will always recommend Rabarts ( Davies of Bath)”
Address: 19A Monmouth Place, Bath BA1 2AY, United Kingdom
Phone: +44 1225 423749
Website: rabart.co.uk
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“Vlad and Billy delivered my slabs today and helped load them out over some very challenging terrain. I was extremely grateful. You guys went above and beyond and deserve a pay rise/ bonus from the company. Best wishes Joe”
Address: Hawthorn Grove, Bath BA2 5QB, United Kingdom
Phone: +44 1225 833585
Website: sydenhams.co.uk
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“Will is a real gem with customer service. It’s rare these days that someone stands out and makes you feel at ease and helped in a shopping experience. Thanks Will!”
Address: Off Ivo Peters Road, Bath BA2 3QS, United Kingdom
Phone: +44 333 011 2112
Website: screwfix.com
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“Toolstation Bath is a reliable stop for all things DIY and trade-related. The staff are helpful and efficient ,always ready to assist with product advice or quick collections. Ordering online for in-store pickup is smooth and often ready within minutes. The branch is well-organised, with good stock levels and clear pricing. It’s a no-fuss, practical shop that’s perfect whether you’re a tradesperson or just tackling a project at home.”
Address: Brassmill Lane, Bath BA1 3JL, United Kingdom
Phone: +44 330 333 3303
Website: toolstation.com
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6
“Nice store, well managed with good quantities of stock. Very helpful and friendly advice from Martin on the counter makes for a pleasant experience. 10/10.”
Address: Locksbrook Road, Bath BA1 3EN, United Kingdom
Phone: +44 1225 483828
Website: sigroofing.co.uk
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“Went in for some floorboards. The team were very helpful. Nigel specifically was excellent in the timber yard, ensuring we had the right amount of wood and going overboard to make sure we were all good. *We are not builders or merchants. Thanks Jewsons Bath”
Address: Westmoreland Station Road, Bath BA2 3HQ, United Kingdom
Phone: +44 1225 338744
Website: jewson.co.uk
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“Conner responded immediately to our presence. He was very helpful , nothing was too much trouble , he was patient in handling our “pen- pusher” questions and we left chuffed with our decision to drop by at Kelllaway and make a purchase. Well done.”
Address: Lower Bristol Road, Bath BA2 9EU, United Kingdom
Phone: +44 1225 332707
Website: kellaway.co.uk
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“Fantastic experience with Travis Perkins-Bath, thanks in large part to Kaye, their delivery guy. He was friendly, polite, and super helpful. It's refreshing to meet someone who goes above and beyond in customer service. Kaye is truly a credit to your team. Thanks mate.”
Address: Lower Bristol Road, Bath BA2 3EE, United Kingdom
Phone: +44 1225 446110
Website: travisperkins.co.uk
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“Fantastic service, quick and efficient over the counter or phone, really know their products and a great delivery service. I would recommend them all day long.”
Address: Windsor Bridge Road, Bath BA2 3AY, United Kingdom
Phone: +44 1225 480148
Website: eurocell.co.uk
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“Staff are very helpful, especially Bob.”
Address: Windsor Bridge Road, Bath BA2 3DT, United Kingdom
Phone: +44 1225 533305
Website: bath-roofing-supplies-building-plastics.business.site
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“Cary and his boys provide a great service keeping me up to date with what they managed to find so I had options for my wall. Lovely bloke and great service.”
Address: Newton Saint Loe, Bath BA2 9DA, United Kingdom
Phone: +44 7983 556757
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“I had a leaking tap and couldn’t see any makers marks, which meant I had no chance of finding the right nitrile washers online. I spoke to the guys in Plumbase and they suggested that I bring the tap in to find a match. They absolutely nailed it, result a leak free tap which saved me lots of hassle having to replace the whole unit. Thank you to a very friendly bunch of guys.”
Address: 7 Locksbrook Road, Bath BA1 3DZ, United Kingdom
Phone: +44 1225 446660
Website: plumbase.co.uk
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Address: 136 Walcot Street, Bath BA1 5BG, United Kingdom
Phone: +44 1225 463464
Website: broadleaftimber.com
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Address: 31 Green Park Mews, Bath BA1 1JD, United Kingdom
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“We met with Lucy to design of a main bathroom and en-auite. Lucy was extremely helpful, knowledgeable and enjoyable to work with through this - I would thoroughly recommend”
Address: Emersons Green, Bristol BS16 7LB, United Kingdom
Phone: +44 117 322 4001
Website: bathrooms.com
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“The #1 shop for choice clothing in Bath. Beautifully curated and excellent service.”
Address: 6 Margaret's Buildings, Bath BA1 2LP, United Kingdom
Phone: +44 1225 464737
Website: uberview.co.uk
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“HomeCharmer is a true hidden gem for anyone tackling DIY projects. This family-run shop offers not just quality products but outstanding, personal service that you won’t find in the big chains. The team is friendly, knowledgeable, and always ready to help — whether you’re an experienced handyman or just starting out. What really stands out is their commitment to their customers. If they don’t stock what you’re looking for, they’ll go out of their way to source it for you. That kind of dedication is rare and shows how much they care about getting things right. With a well-chosen range of tools, supplies, and expert advice, HomeCharmer isn’t just a shop — it’s a part of the community. If you want great service, honest guidance, and a business that goes the extra mile, HomeCharmer is the place to go”
Address: 7A Chelsea Road, Bath BA1 3DU, United Kingdom
Phone: +44 1225 314008
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“Great service here. Very old school place customer service is the key.”
Address: 76A Station Road, Yate, Bristol BS37 4PH, United Kingdom
Phone: +44 1454 312387
Website: j-hollister.business.site
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“I often pop into Francis DIY. Today popped in for a specific sized box and waterproof tape for a particular job. They were absolutely brilliant, helpful and generous. Much appreciated, thank you. Jane.”
Address: 39 Moorland Road, Bath BA2 3PN, United Kingdom
Phone: +44 1225 427885
Website: francisdiy.com
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“Always great friendly service and help with loading is a brilliant human touch in this day and age of self service. Prices are very reasonable and have a big range of timber.”
Address: Farleigh Road, Norton Saint Philip, Bath BA2 7NG, United Kingdom
Phone: +44 1225 720140
Website: haventimber.co.uk
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“Our wonderful local family hardware store! Where you always get the personal touch, along with some laughs! An important part of Hanham High Street.”
Address: 82-86 High Street, Hanham, Bristol BS15 3DS, United Kingdom
Phone: +44 117 967 3995
Website: facebook.com
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“Have used Bendrey Brothers Timber Merchants now for a few years, buying wood and gravel at competetive prices. quality has always been good and friendly staff have always been very helpful.”
Address: Bath Road, Warmley, Bristol BS30 5JW, United Kingdom
Phone: +44 117 967 4382
Website: bendreybros.co.uk
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“Love this hardware shop - everything reasonably priced and the staff are so helpful and lovely”
Address: 6 Lambridge Buildings, Bath BA1 6RS, United Kingdom
Phone: +44 1225 975015
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“Friendly local shop, well stocked with Hardware, ironmongery, homewares, kitchen and garden goods.”
Address: 5 Fortescue Road, Bath, Radstock BA3 3PH, United Kingdom
Phone: +44 1761 434613
Website: thomsonshardware.co.uk
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“A proper old school hardware shop. If you need it they probably have it. They also probably have something you didn't know you needed! Super helpful and cheery staff. Give them a try before B&Q and Screwfix.”
Address: 49 High Street, Thornbury, Bristol BS35 2AR, United Kingdom
Phone: +44 1454 416688
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“Ordered the Blue label, red cedar shingles for a larch framed barn. Quick delivery, excellent quality with constant widths through packs, very little wastage.”
Address: Warminster Road, Claverton Down, Claverton, Bath BA2 7BJ, United Kingdom
Phone: +44 1225 427409
Website: coyletimber.com
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“You will always be grated with a friendly face and amazing deal”
Address: Bath Road, Willsbridge, Bristol BS30 6EE, United Kingdom
Phone: +44 117 329 3031
Website: limelandscapes.com
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“I’d really wanted to get into guitar for years and I’ve found Richard to be an amazing gateway and teacher! I really enjoy playing some of my favourite songs (lots of Bowie ;)) and I’ve even had the chance to play in open mic nights which I’ve really enjoyed.”