Outdoor pool in Wakefield

“It seems, in reading the rush of recent reviews and some past reviews that club staff are under pressure to get positive reviews for the club. I am sympathetic to this cause, many of the staff are friendly are regularly seen to be doing their best - as such, 5 stars. The mark of a lasting business in customer service is one that will learn from its shortcomings and actively listen to, and act on feedback from customers AND staff. I understand that a business needs money to operate, and I understand that raising member prices is often done reluctantly and by necessity. As other reviewers have mentioned, some things that a set of your members value have been taken away, business decisions that are necessary for continued operation may need better communication with your longstanding members. Consider offering a newsletter or some other practice in relation to club direction and the snagging list. I visit to relax, remove the some of the weight of the world and improve myself. Recently, every time I visit there is something wrong. Many of the machines I was looking to use out of action, the steam room - out of action or overcrowded. I keep to myself, but the changing rooms and steam room / sauna constantly have longstanding members complaining to other members about deteriorating facilities, removal of features (or staff), increase in prices and looking favourably at competing locations who will beat on price. Hard to switch off when this conversation is rampant, and they aren't wrong, I stay out of it, but I see more and more people swing this way as time goes on. The pool is massively valued among customers and of course with such an asset the business is going to leverage it to try and make money where possible, but the penny pinching adds up. Staff are clearly doing their best with what they are given, but sometimes it feels like they are between a rock and a hard place. 5* remains for now, I do hope that while management make the decisions they need to, that they find some way to communicate that with their customers on the direction of the club. Radio silence and stretching things thin is going to go one way. Hopefully the new members these reviews are desperate to encourage will allow the club to reinvest for the benefit of all members..”

“I would highly recommend going to Total Fitness I went today and it was my first time going to gym was super nervous first, but I got showed around by Harry and he was lovely then I had a 1-1 session with Luke for an hour and he was fantastic made me feel so comfortable, it was the best workout ever, I can’t even feel my legs haha and now I’m really excited to go back to the gym. I’ve signed up now for a 12 month membership I would definitely go to total fitness and if you’re new to the gym don’t be nervous as they treat you will respect and don’t judge you at all!”

“This is a great park and outdoor space. A lovely 2 mile walk around the lake, looking for Room on the Broom characters. Good cafe and visitors centre too which has activities for kids inside. Well worth a visit. £2 parking for 4 hours”

“Interesting and informative to walk round. Steps for better viewing, well maintained for picnics on the grass. Special events so check their website. Cafe and toilets plus kids park, really good few hours! Car park nearby (I parked in morrisons as shopping after) and you can walk around the outside, on paths and over the road.”

“Wild , nice circular walk , parking available. A bit off road , still can go with a pram if you have medium to larger wheels. Can feed ducks there and see bunnies if you are lucky enough.”

“Beautiful castle ruin. Stunning scenery. Breathtaking views at sunset. Nice and spooky at night. Steeped in history. What's not to love?!”

“I had a blast on the Pugneys Light Railway today. Everyone I met there was superb, from the lady taking tickets to the gentleman driving the train. I had a very excitable autistic young man with me and everyone gave us plenty of space so I could make sure he was safe and enjoyed himself. The ride itself was really fun, there were two trains running so pretty much no wait to ride, and it was only £2 a head which is cracking great value. I may have to go back on my own some time!”

“Paid car parking Cafe is great Nice walk around the lake”

“Play equipment is great for the kids. There are some picnic tables to take lunch too. Its connected to the waterpark so you can spend a few hours there. Really great for children”

“Booked morning reviver spa deal. It was a fantastic, relaxing experience. The lady booking me in the spa was welcoming and conscientious and couldn't do enough. In fact all staff(waiting staff, masseuse)were all friendly and helpful. All staff frequently checked everything was ok and were very attentive. The hot stones massage was amazing and the spa facilities were fantastic, especially the outdoor hot tub. The only negative was the open ceiling between the massage rooms, which meant you could hear noises from other rooms. Despite this I would definitely recommend a visit here if you want a relaxing experience.”

“Really good facilities and really good classes. Not only is that good but the place is tidy and well kept and the staff are really nice and helpful.”

“Love this area. Paths are well laid out and most of them are mobility scooter/wheelchair friendly. Great to let your dog off the lead. Not just paths but nature areas as well. Highly recommended”

“Such a lovely cafe, dog friendly, the staff were so kind and welcoming, the holiday park is beautiful, a great place to eat :)”

“Very friendly and helpful team, facilities are very clean, only issue I had was lack of signage/information about where the lockers and showers as it was my first visit and has two yong children with me, but now I know the next visit will be a lot easier. The swimming lessons for kids are very well organised and instructors very knowledgeable and friendly.”

“The hut is a great centre for everyone. Bowling, indoor and outdoor football courts, table tennis, pool, a bar, a kitchen, a radio station. The hall is available for hire also. Staff are friendly and help, its brilliant!”

“Go here very often as for the comments on rude staff never had any complaints and the life guards are always checking on everyone yeah changing rooms can smell but it's expected at a poolside I've been in when it's getting cleaned, overall a great experience.”

“We went for the first time for my mums birthday. I booked a reservation online and told them it was her birthday asked if they could do something special if possible. Also made them aware that some members of the group were anxious and would prefer somewhere quieter. They went above and beyond our expectations! Plus their food is amazing! Will 100% be coming back. Thank you so much for making my mums birthday special.”

“The leisure centre itself is great but the road network surrounding it is not for for purpose. I have just spent 40 minutes queueing for the roundabout from 17.10 to 17.50. My son only had the last 10 minutes of his swimming lesson which started at 17.30. Leeds city council really needs to address this problem”

“I had a great experience at my visit to the darrington on Thursday. All of the food was enjoyable and a special mention to the assistant manager Molly who who went above and beyond to make sure everything was perfect. She was extremely friendly and welcoming and provided an excellent service. We will definitely be returning.”