Comfortable accommodations in London

“Great hotel overall, good location and good rooms. We didn't use any room service so I can't value it. Air conditioner is not regulable so I cannot choose air power and it's very noisy, but not as noisy as the fridge, which makes very loud random weird sounds, not letting me sleep well. Small old TV with not much technology, just including some basic channels and nothing else. Bathtub has a curtain, which is pretty old and weird to see as it's not very sanity-friendly, but it's cheaper, of course.”

“Perfect overnight stay, always delightful and attentive staff, check in always impeccable, the lounge a delight and breakfast service, spot on, again, staff are brilliant. Huge comfortable beds, gorgeous bed linen and the most sumptuous fluffy towels, immaculate bathrooms, I always feel I should clean the wash hand basin after brushing my teeth, and you can’t hear the aircraft even though they skim the roof. Highly recommended”

“I was travelling alone and had a long early morning flight ahead so moved from another hotel in central London to Aerotel London at Heathrow Terminal 3, and I'm so glad I did! I had a single room with no window, and I had no plans other than to sleep, so, while it was small, it was convenient, clean and comfortable. I had three suitcases and they fit conveniently in front of the bed, and there is a small bench where you can rest an open case to go through it. There are three hangers on a stylish set of holders for your clothes/outer-wear. There is a kettle and complimentary tea and coffee, and there is a small restaurant on the 3rd floor called the Library. The lobby has some snacks and drinks for purchase also. Check-in and check-out were both easy, and the staff were friendly. Considering this is in the middle of an airport, it was so quiet! I will definitely stay here on my next transit through Terminal 3.”

“Couldn't fault the rooms. Rooms are massive especially the disabled ones... with mum having MS. Staff friendly service and brought mum extra blanket... The one downside the duvets could be alittle more warmer.... Reason for the 2 stars the location. If staying in london for more than a week and no transport its a problem as its right near healthrow airport. But thankfully the coach is within the bungle to london on the hols!”

“After staying at dozens of Holiday Inns in the USA this came as an amazing surprise as the level of service and standards was far far higher than expected. The rooms, although somewhat cozy felt brand new and the bed and pillows were outstanding. The breakfast buffet was wonderful and extensive and the only thing that detracted from the experience was the fact that there were rampaging, yelling and screaming children running roughshot all throughout the dining and buffet area. Would definitely stay here again, but will bring earplugs now down to the restaurant.”

“I was not familiar with this hotel chain. It was a pleasant surprise. The hotel was very nice for an overnight stay. We had two rooms for 6 people and it was great. Beds were comfy, bathrooms were very clean. The food in the restaurant was excellent. The location was within 6 mins drive to Heathrow Terminal 2. Prices were competitive and I would stay there again. It was a pleasant stay.”

“Room was large with a great bed, lots of different pillow types and sleep quality was excellent, rooms were also quiet. TV, wifi was perfect, lots of charge points including a EU socket. I liked the large window with roller blinds too. Breakfast had a very good range of products, self service or you could order specifically cooked eggs. Some food options nearby or their Zoom restaurant is available as was room service.. Most of all it's the first hotel I've been in where they had recycling bins in the room. A great stay, and staff were very good too.. oh and the rooms have fridges too!!!”

“Wonderful Breakfast Experience at Premier Inn We had an excellent breakfast at Premier Inn, made extra special by Chef Ainsley. He took such thoughtful care of the children, even surprising them with pancakes decorated with a heart in the middle—a beautiful touch that made them feel truly seen. The food was fresh, varied, and delicious, with something for everyone. The service throughout was warm, attentive, and family-friendly. Staff were kind, patient, and clearly cared about creating a positive experience. Clean, welcoming atmosphere and a team that goes the extra mile- Highly recommended! Thanks to all the staff who made us feel very welcome”

“I only stayed at this Travelodge for one night, but it was quite lovely and peaceful. Good staff, good service and the room was what I needed after a long flight from Canada.”

“Friendly team and good safe location”

“We recently celebrated our wedding anniversary with a stay at DoubleTree by Hilton Borehamwood, and it was truly unforgettable. From the moment we booked, the team went out of their way to make us feel welcome. Their support and kindness—even before we arrived—set the tone for a wonderful experience. We stayed in an accessible room, which was spotlessly clean, tidy, and thoughtfully laid out. It made our stay comfortable and stress-free, which we really appreciated. The restaurant staff were outstanding—warm, attentive, and genuinely caring. The complimentary breakfast was delicious, and the beautifully organised presentation made our anniversary feel extra special. Every detail reflected care and professionalism. Thank you to everyone who helped make our stay so memorable. We left with full hearts and beautiful memories—and we’ll definitely be returning.”

“Super helpful staff (can't remember names, sorry). Had a bit of an issue with the meal deal but it was sorted out quickly. Room was clean and very quiet. I have been to many Premier Inns and this one did the best breakfast. Will definitely book this hotel again when I come to town for a gig.”

“We are regular guests at the Sutton Holiday Inn and have always received a warm welcome from reception and the restaurant staff. The breakfast choice is adequate but good and the restaurant choice is varied. There is also plenty of parking which is free for guests.”

“Several stays this month (June 2025) and as always an immaculate room, great service and as always a friendly welcome from the staff; Anna and Tracy. I would not stay any where else to be honest. Can always park, it’s great value and meals are really nice. The staff really go out of their way to make you feel welcome.”

“Stayed here for several days on a trip to London. All the staff we encountered were pleasant, friendly and welcoming. The room itself was very fresh, clean and had a good amount of space. We had twin beds, a small table and chair set, an opening window, TV, small area to hang and store clothes, plus the bathroom. There was also air conditioning in the room, and it wasn't the most powerful but a welcomed addition. We had the breakfast, cooked breakfast and cold items like cereal and fruit were there. Not a massive selection, but enough to keep you going for the day going forward. Hotel felt safe as well. The hotel has great access to bus stops, virtually outside the door which can help you get around the area or down to the train/tube station. Although the walk to Richmond town is not far if you are able to do the walk.”

“Never been to this Travelodge before but I’ve stayed in many and this one is a good position, close to the end of the M1. It’s a little convoluted to get here, certainly if you’re coming down from the M1 but Google is your friend so just follow her directions and she will guide you in. There is parking…..yes you heard right, there is parking at the rear of the Hotel and I had no problem, even with the big Audi. The parking registration computer was broken so Erica the receptionist explained and gave me a form. Special mention about Erica, she was lovely and explained about breakfast, which I had booked. There was a large party in so advised I get down PDQ after 0800 to get a fuss free sitting. She sorted me a room which was on the opposing side of the hotel to the train line which runs at the back of the car park and I guess could be noisy in the night. I got into 208 on the second floor and it was the same as normal, boring but familiar, which as a business customer, is exactly as you would wish. The room was clean, tidy and well set out. I love that there are USB sockets x4 although maybe 2 could be USBc if I was being picky. Overall the room was great. I didn’t give it 10 out of 10 because there were a couple of things which let it down somewhat. The first was possibly the only thing I would actually complain about and that was the toilet flush which the chrome was breaking off which left jagged and will certainly cut your finger if you were unaware or maybe a child. The rest are just observations which wouldn’t affect your stay but maybe not what you would expect from a company of this stature. The chairs were both damaged, the desk chair because it was not ment to fit under the desk and rubs each time. The shower extractor is very rusty, as is the bottle opener, there is condensation damage to the bathroom mirror and mould on the shower wall holder. Would this stop me coming again? No, not at all as it fits my needs exactly.. I will mention the toilet flush though”

“Excellent value for family stays in London. Perfect location next to underground and close to overground and uber boat pier, shops and restaurants. Extremely family-friendly staff made the stay fun and special (half term, Halloween). Kids eat free offer makes breakfast fantastic value. The hotel itself is dated and in desperate need of refurbishment - especially the bathrooms - and the cleaning in our bathroom could have been much better. However, the family room was large and the beds very comfy, and the staff and location easily make up for the outdated building. Overall, excellent value for the location, especially for families.”

“We stayed here as a couple and really enjoyed it! The room isn’t super modern, but it’s cosy, clean, and had everything we needed for a comfortable stay. The highlight for us was definitely the reception — open 24/7 and always so friendly and helpful. Huge thanks to Angie and Kosh for being amazing, they made us feel really welcome from the moment we arrived. We’d happily stay here again”

“Rashmi, the Duty Manager, has consistently provided outstanding service every time I’ve stayed at this Premier Inn. This isn’t the first time she has attended to me, and each experience with her has been nothing short of excellent. The very first time I came here, the lift wasn’t working and I had very heavy luggage. I was stressed, but Rashmi handled the situation with so much patience, kindness, and calmness. She reassured me, made me feel completely at ease, and even arranged a room closer so that it wouldn’t be difficult or tiring for me. That thoughtful gesture has stayed with me. Since then, every time I’ve returned, Rashmi has always shown the same level of care, professionalism, and genuine kindness. She remembers guests, she listens, and she truly goes above and beyond to make sure everything is comfortable. People like Rashmi are the reason guests return. She is an absolute credit to the hotel, and I’m truly grateful for all her help.”

“Lovely hotel with nice and modern rooms and so convenient by being located right beside East Croydon Station. The breakfast buffet offered a good selection of choices and for everyones tastes. We stayed a few days. Special thanks to Manoj who provided us with an attentive and excellent service.”

“Very easy to get to from Heathrow Airport. Direct Piccadilly line train. Central location with very clean and comfortable rooms. All staff were very kind and helpful even with my many questions! I recommend and will book again.”

“The staff were all really friendly and helpful - especially from the front desk and restaurant! I need to stay again in a few months so wont hesitate to come back. I my small notes were there wasn’t much space at the end of the bed and the window had been left a little ajar but only noticed the next day.”

“Great apartment in a very central location, very affordable. Easy to get to commute options, taxis etc to get around town. The host was super accommodating, responding to our questions and concerns without delay or problem.”

“Pretty much a near perfect stay at Manor House travelodge. Location perfect, right on top of Manor House Picadilly line tube. We'd booked a standard room as only there one night, but we were surprisingly updated to a superior room for free and no real reason. We didnt eat there but will when we return sometime. Also all staff we encountered were friendly and cheerful. Bed comfy as well which equals a good nights kip. All in all, recomended.”

“I went to visit a friend of mine, she lives in that building for long time already.She loves that place. It's pleasant and safe place to live in.So good.”

“Very nice hotel. Is not expensive but the services are very good for the money. The rooms are clean, every day the cleaners change the bed sheets, towels and consumables. The rooms have big LCD TV, air conditioning, hair dryer, kettle, mini fridge, safe and microwave oven. The room doors are locked with electronic latches wich sometimes doesn't work properly because of magnetic cards, but the problem is very well known by the hotel employees and they will change your card without any problems. Parking is not free and you can park at the basement of the hotel or into Ibis hotel parking.”

“The hotel’s location is absolutely perfect — it offers super easy access to the underground station, making it very convenient to get anywhere in the city. If you enjoy walking, many major attractions are also within a comfortable walking distance. The only small downside is that the hotel doesn’t provide drinking water in the room daily, unlike what you might find in hotels overseas. Other than that, it’s a great place to stay for convenience and accessibility.”

“Recently booked a last minute night in London. Hostelle was not only very affordable but women's only! I saw a few mixed reviews, but honestly thought it was in my top hostel experiences! It's certainly not a new and flashy hostel, but a comfortable, well thought out and safe space for women to stay. The 14-bed dorm I stayed in was not very spacious but I had a curtain and the bunk bed was sturdy and didn't rock about. The showers and toilets were clean. Both receptionists I came across were really relaxed and friendly. As for location in London, it's a little way out. But it's very close to Bethnel Green tube station (2-min walk) and there are a couple of very cool beer and wine spots within 5-minute walking distance. Overall just feels very comfortable being around women who are there for the same reasons as you. Will defo be back! Many thanks.”

“5* Service! Clean & Cosy GREAT location (close to train station and bus stops) Loads of restraunts and supermarkets nearby. 10/10 staff, they go above and beyond made us feel so welcomed and looked after! looking foward to coming back :) thank you so much”