Next sales in London

“I recently purchased a bedroom set from Next Furniture and was really impressed. The staff were knowledgeable and guided me through the options without being pushy. The delivery was prompt, and everything arrived in perfect condition. The furniture is sturdy, beautifully crafted, and even better than I expected for the price. I’ll definitely return for future purchases!”

“Alliyah was so helpful and knowledgeable on our visit today to exchange an outfit (we purchased wrong size). They didn’t have it in stock but she was very happy to order it to our house instead. We will be back again! Thank you for the great service! 5 stars ✨”

“Owner is extremely very friendly, lots of stuff in stock. Always friendly and helpful when attending. There is parking by the side (not free but never got a ticket). Great place to go when you need DIY material!”

“Great shop with great staff! Was super helpful to get what I wanted! Great shopping experience!”

“Order a ceiling light from in store. There was a delay in arriving. However Anita went above and beyond to rectify the issue. She was absolutely amazing on how she handled the issue, with regular updates and assurances. Anita is an asset to the Next store in Bluewater! Thank you Anita you’re a star!”

“I was struggling with clothes as it was for a sad occasion. Shelly was amazing. She took over and fitted me out from top to bottom. Thank you so much Shelley.”

“Most staff are lovely and very helpful. Easy to park. Just difficult to get there atm with the closure of Gallows Corner”

“We went to visit this brand new store to discover the full new Home Season Accessories and mirrored furniture for our bedroom that I want and also for my little one's bedroom and after our nice snack at Costa coffee located on the first floor with partial view to the home section. I must say that it is refreshing to be in this airy spacious store where you can see a big variety of items Next have and also benefit with the natural light you can see the real colours of the goods. The ladies in the Home section are very helpful and friendly . The time flies walking through the spacious aisles without feel tight or cramped. Certainly my husband and I will back very soon. The parking was also very spacious and well designed.”

“I had the best costumer service in my life from lovely Nora who was so kind and helpful when I returned a faulty product. She offered to order a replacement and when the delivery was going to be a few days, she tracked down an alternative at a nearby store. She never made me feel rushed or that it was an inconvenience. I was really taken back by her generosity of service. A skill that seems far and few between nowadays. And she looked me in the eye when she spoke to me. It was wonderful.”

“Smaller store but as efficient as you would expect. Staff is lovely, I use this store to collect my parcels now.”

London Flower Studio is an elite floral design firm based in London, specializing in luxury wedding and event floristry. With over two decades of experience, the design team offers unparalleled expertise in creating stunning tablescapes and venue decorations. They are known for their work at prestigious locations like The Landmark London and St Pancras Hotel, delivering effortlessly elegant arrangements. Their services include bespoke bridal bouquets, monthly flower subscriptions, and ethically sourced floral designs that prioritize sustainability.

“A lovely person called Hope couldn’t have been more helpful, she knew everything about the buggy’s I was enquiring about, every feature and button, comparing old and new models, all the safety ratings and features, blown away by how helpful she was!!”

“Hadn't been in Next since it was in the White Lion Walk and was very happy leaving! I found a shirt on sale, and Susie was lovely during payment and had a conversation and a laugh. I came back later that day to exchange the shirt for a smaller size and Susie was totally understanding and was very helpful! Will definitely come back for any future clothing!”

“I just got two waterproof jackets for my kids, we were served by Jordan. He is very polite and his service was brilliant!!”

“Farhana was amazing! She was really attentive, kind, and knew a lot about the suits we were looking for. She helped me, my brother, and my dad find the right styles and sizes, and even arranged a click and collect order for the next day in-store. Great customer service and such a pleasant experience Thank you, Farhana!”

“I had been in search of a new dining table for a few months and having not ventured into Croydon Centre for over a year was unaware that there is a great Next Outlet store in the Centrale Centre. Now when I say that this is a great store let me clarify, whilst the store is well stocked it is not your high-end retail store but it makes up for its shortcomings with a fantastic team of customer service personnel. I found a team of three young ladies moving, wrapping and selling large items of furniture, seemingly all at once, these ladies were taking the multi-tasking skill to a whole new level. Laura, Seratu and Teressa are truly a force of nature and if you need an example of exemplary customer service then look no further, I received absolutely first class service from Seratu when purchasing my Laura Ashley side table, as I needed to know the original price and material and she took the time to look up the item online and provide me with the requested information which allowed me to make an informed choice and purchase an item I had no intention of buying when I entered the store. If you are in need of furniture or clothing you would be crazy not to check out some of the great deals available at the Next Outlet Store in Croydon, located on the ground floor of the Centrale Shopping Centre. Thank you to the amazing sales team at Next Outlet in Croydon, you deserve this positive feedback, which is amazing considering I am not on commission.”

“Dealt with Deborah today for a return and she gave such excellent customer service! Thank you Deborah, you actually made my day :-)”

“Excellent customer service. I went to pick up an order and also buy some items, all the ladies behind the counter were friendly. Unfortunately, I didn't ask their names. The lady who picked up my order was only gone for a couple minutes but still apologised for keeping me waiting. Thanks ladies! Keep up the good work!”

“I’ve always found that all the staff in next have been extremely helpful. Nothing seems to be a problem when either picking up online orders or sending them back. I would like to say a special thank you to Sue who wears glasses . She is always friendly and helpful and greets you with a smile. She will always go the extra mile to help you.”

“Amazing customer service from Arshia. He helped carry my heavy click and collect order to my car without hesitation.”

“I had an incredible experience at NEXT Hounslow (Treaty Shopping Centre) that I’ll never forget. On August 3rd, 2025, the manager and staff went above and beyond to help me find a fragrance I’d been searching for over 20 years. It had been discontinued, but the amazing team didn’t stop there — they personally called around other stores across the UK to track it down. Even as the store was closing, the manager stayed behind to assist me patiently until they successfully located it. They even secured five gift sets for me before the stock was sent back to head office. Their kindness meant so much — it turned my birthday week into something truly special. As someone with ADHD, I really appreciate the patience, effort, and understanding they showed throughout the process. Their dedication and empathy went far beyond what I expected. Thank you to everyone at NEXT Hounslow – you didn’t just help me find a scent, you made a memory that will stay with me for a lifetime.”

“Small men's section but staff member was very helpful when exchanging an item and it's also handy for a click and collect”

“Had our appointment today, Anna was amazing! We had a few Prams we liked, but Anna helped narrow it down. Even showing them allowing up to collapse & put up the buggy again was extremely helpful. She definitely knows her stuff! Thank you!”

“Being able to order as much as I want, try on at home and then return to store without spending a penny - using my Next account - is an absolute life saver! And in store, Olee the store manager, is amazingly friendly, helpful and made my return this morning a really positive stress-free experience! This is my favorite Next store for this reason! Thank you ❤️”

“Very beautiful place and top furniture collection”

“Mark at Injeanious is exceptional! He was patient with everyone in our group and made the shopping experience truly enjoyable. Unlike other clothing stores, there was never any pressure to upsell—he simply offered optional accessories like shoes and belts to coordinate with our outfits if we wanted. Parking was easy, and traveling from NW London was a breeze. His professionalism, knowledge, and friendly approach made the process effortless, and the results were fantastic. I highly recommend Mark to anyone looking for personalised, stress-free service.”

Say it with flowers Ltd is a beloved local florist based in Chalfont St Peter, dedicated to brightening homes across Amersham and Beaconsfield. The studio is known for its personal touch and exceptionally vibrant, long-lasting blooms. The florist offers a wide selection of bouquets for every occasion, including anniversaries, births, and special celebrations. Their user-friendly website allows for easy selection of fresh, full arrangements that are delivered in robust and attractive packaging.

“I would like to express my sincere gratitude to Martin & Co, and especially to Mr. Bradley, for their outstanding professionalism and support throughout the sale of my apartment in London. Mr. Bradley was always attentive, transparent, and efficient in every step of the process. His dedication and excellent communication made the entire experience smooth and stress-free. Thank you again for your great efforts — I truly appreciate your hard work and would highly recommend Martin & Co to anyone looking to buy or sell a property in London.”