Public pools in Ilford

“Really friendly staff all around, from in the gym to the receptions to life guards. Facilities have always been clean and car park is usually full when I go, however there are always people coming in and out, I find usually on the hr is when spaces open up, at 11 at 12 at 1 etc.”

“My son has now progressed onto Stage 3 swimming but had a great start with Abeera and Deniz- very friendly and supportive!”

“The reception area is often busy, and I can understand that the staff may feel stressed due to the high number of people requesting information. I have visited on several occasions and, unfortunately, I have sometimes experienced less-than-friendly interactions from some of the staff. That said, I feel it is important to recognize and appreciate Mrs. Vicky at the reception. She has always been exceptionally friendly, professional, and approachable. I have never seen her stressed, impolite, or in a bad mood. Her positive attitude truly stands out and makes a big difference.”