Sizing in Kingston Upon Thames

“Had great customer service today from an employee I didn't catch the name of, but she gave me some great advice about wicking thermal base layers for a caving trip. I was on a tight budget and torn between two options she picked for me, she was very reassuring and gave me time to think about it which I really appreciated. Alvaro was very friendly and helpful as well, I'd definitely go back here in the future”

“Have been coming here with our now 13 year old dog ever since they opened. The owners are great and our dog has never had a bad groom. Always love that when she comes out she looks 10 years younger! They do a great job and so important to support local businesses. Easy to book appointments, great service with the owners”

“We had Nikesh doing our property visit today. He accommodated our request of date and time for the visit with no problem, confirmed exact time of visit the day before, which was very helpful. He arrived perfectly on time as agreed, completed checks swiftly and efficiently. Nikesh was very friendly and very respectful of our space.”

“Thanks to the very kind and skilled assistant who helped me choose the earrings with the red hearts yesterday and gave me plenty of advice and encouragement. She is a great seller.”

“A big shout out at the Kingston upon Thames store; Zoe, Shreya, Jasmine and Maeve were awesome, super helpful and superb ambassadors of the UNIQLO brand - thank you!”

“Kate has always kept a watchful eye on my business and from the very start has kept my accounts clean and in order saving me time to focus on what I do, but more importantly, she has saved me a great deal of money! The friendly service and infinite patience she shows are a rare thing nowadays and I cannot recommend her services too highly.”

“Went into Hotters at Kingston on Thames on Saturday 23rd November 2024 and was greeted by a really wonderful young lady called Imogen. I explained how I suffer with swollen feet and ankles and am unable to wear the many pairs of hotter shoes and boots I own. She listened to my needs and went above and beyond in helping me. She was empathic, caring, genuine and nothing was too much trouble. This member of staff is an absolute credit to Hotters, the service and trouble she took was exemplary. She sold me 1 pair of boots and I also ordered another pair in black. My feet aren't cold, I'm comfortable and I had a very touching experience with an absolutely amazing member of staff. THANK YOU IMOGEN X”

“Great shopping centre . All you could need under 1 roof without going into london”

“The store is a very well organised to begin with. The sections of the shoes and sandals and casual wear are nicely presented and there is considerable variety of quality options. The office has its own line of shoes also which are of great quality and I bought one pair for formal wear and the quality and manufacture of the product is excellent and I can say that with some credibility because I have many pairs of very good quality formal wear shoes. The staff is very helpful and kind. The store assistants are very efficient despite of it being very busy all the time. Over all I am very happy and I recommend it.”

“There is a reason Gibson Lane wins awards. The professionalism from start to finish is impressive. All the support we received from Oliver, Caroline & Daisy made the process so much smoother. They went way beyond what a traditional estate agent would do, and shepherded the sale to a conclusion. We have recommended them to others already. We definitely chose the right people to sell our house. I say people, as we never felt we were dealing with a business, but with warm-hearted people who were absorbing the stress of moving house from you. Makes a huge difference.”

“Took my 2 yorkies to Maria today for a cut. What a lovely lady. She did an amazing job on both of them, both came out looking gorgeous. Would definitely recommend and I will be taking my dogs back to her in the future. Great job, Maria. Marylyn”

“Great customer service . The girls went out of their way to help us and we were delighted with our purchases . It made our day as we had such bad customer service in other shops including John Lewis !”

“Josy had a lovely first time at The Spa with the groomer and despite her nervous self, she was able to be cleaned by Keira. The doggo bagged herself a chicken donut after. Friendly staff.”

“This store is by far the prettiest one. When I went they didn't have the item I wanted so one of the girls offered me to do the purchase online from the store with free delivery. I got it the next day and everything was perfect. More than happy with my experience here!”

“I went to Kingston Schuh in the hopes of buying a pair of Sinclair Doc Martins. I was assisted by Cole and Sophie, who were both so helpful! They have both previously worn Docs and had a lot of information about the fit/sizing and how to break them in comfortably. I walked away with my new favourite pair of shoes and can't thank Cole and Sophie enough for their help. Always love visiting Schuh in Kingston as everyone is so helpful!”

“Placed in a very good location. A large, a nice variety of clothes and home articles. Prices are decent for clothes as for home articles. The shop is well divided and is easy to access to all the areas. Direction signs are visible and easy to follow. Staff is very helpful, shame that sometimes are under staff, as far as I have noticed. It is a shop that I will definitely go back for my shopping. Love the wood stears.”

“I get most of my shoes here, always great Italian styles and good value for money. Staff are always helpful and friendly, particularly LORIAN who was extremely helpful and resourceful.”

“My friend was not feeling well and fainted in the store and the staff were so helpful. Specifically Jameel, Selena and Maria who work in H&M. They were kind and thoughtful, keeping her company and ensuring that she was safe. You have a wonderful team that are doing a great job! Also the bentall centre staff Chelsea and Jordan were incredibly helpful. She is doing much better now and we appreciate all of the assistance.”

“Bought the new pickleball trainers and after wearing them for 15 min, the balls of my feet started to burn. I took them back to the Kingston branch and Khatereh was super helpful. Rather than giving me a gift voucher, which I did not want, she gave me a full refund for the shoes. Much appreciated.”

“Mark at Microtees gave a massive discount to my sons charity football team after they set up after the passing of his girlfriend Kath. Mark was approachable, easy to liase with and his knowledge ,expertise and quality of printing is outstanding . Mark would be my first go to and I would advise anyone to contact him for any printing needs . Fantastic company . From Lisa at LEOMINA ORODUCTIONS LTD / KATHSLADS CHARITY TEAM”

“Great place to learn some skills or improve your current skillset , always a range of different levels, so you can be a beginners or advanced and fit in, friendly environment, with safe progressive training. Highly recommended.”

“John has walked our cocker spaniel, Buster, for the last 8 months. Buster always comes back happy and tired after his walks and John’s communication is prompt and keeps you in the loop.”

“Best customer service and good price.”

“Looking for a specific hat for my daughter; Suzanna was extremely helpful by going above and beyond. Firstly went to check the back, but could not find. She then returned to find out if we could locate the reference number. Once found, she went back to check the stock and managed to find the hat I was after. I feel this level of service is exceptional as after the first time going to check, most would give bad news and give up, however, I really felt that Suzanna wanted to find this hat for me, so I left the store feeling compelled to write this review :)”

“The shop is good! The salespersons are also friendly, and I bought some boots which were nice!”

“Such a lovely store with such a helpful team. I really like all the Jo Jo designs. Kingston is my favourite branch.”