Sporting goods store in London

“Kieran had absolutely brilliant customer service by providing amazing knowledge when purchasing a ps5 and headset. Also showed me multitude of options and different ways I can get cover for my console. Very thorough and helpful!”

“Bought trainers, assistant very helpful, patient. Friendly. Nice to have a real shop to try stuff on. Fair price. Good all round”

“Wow what a difference with the regular SpoetDirect shops. This is organised, very spacious, friendly staff, incredible selection of sportsware. And like other stores they are dirt cheap most of the time. I might normally walk into a SpoetDirect with "anxiety/frustration/anger" but this store is totally different.”

“Love the way the items are and quality of every item”

“Great product and price....lot discount on #toys,games,perfume ,clothing, shoes.... bigger choice then in any London shop......”

“Good place if you want to go to sports direct”

“Went into game Shop in Watford , purely for either a new Xbox controller or the new Xbox , and for some reason I asked the manager of the store Syed about the ps5 , and he knew everything there is to know about games and the difference’s all the consoles have ext , and he went through it all with me took time to go through it all with me , I left the shopping centre and spoke with my mrs and then turnd back purely because of how much time and how genuine Syed was.”

“Thank you to john that helped my friend and I in store yesterday very friendly and helpful was lovely meeting you very good with customer service nothing too much trouble enjoyed a banter with us too”

“The staff are absolutely incredible! I come here often and it's clear to see that staff deal with nasty and rude customers often. They handle it gracefully and with upmost respect from what I've personally witnessed. All staff are very joyful and willing to help, good job team!”

“Excellent service from a fellow who tells me his name is NIKI. He has really tried hard, with success, to make sure that I find the right trainers. Eager to keep customers happy and purchasing. A credit to sports direct Borehamwod”

“I think this shop has been open since before I was born. Used to come here a lot as a kid, so glad to see it reopen post-lockdown. I come here to get all my games and consoles, staff are quite friendly and knowledgable and seem like the kind of people you can have a good chat with.”

“cheap, cheerful and full of great products.”

“As a regular customer, I felt I needed to respond to Ashfar Azfar’s review because I’m in this store constantly buying sports clothes for my children, and the staff have always been nothing but patient, helpful, and genuinely kind. I actually came here to leave a positive review, but after reading yours — and having watched the entire situation unfold — I couldn’t ignore it. You were rude, you swore at the staff, and then you came back for your receipt as if nothing had happened. If the store is so “rubbish,” why were you so desperate for your £2 socks? You were second in the queue, not stuck for hours, and the staff were short‑handed, doing their best during Christmas — the busiest time of the year — while also dealing with the extra pressure of the store closing soon. Most customers manage to show patience and basic respect; clearly you don't have those qualities. Your cheap socks and bad manners say far more about you than they ever will about the staff or the store.”

“Great store, friendly staff, really tidy and organised with some good sales.”

“Zoe is brilliant, very helpful and capable of her work. She was very fast and provided the goods I needed promptly. Thank you Zoe.”

“I went to city wear to pick up a green suit as I am the best man at my friend's wedding. The service I received was excellent, the owners took their time with me , they were super friendly and helped me to find the perfect suit and fit for my body. They gave plenty of practical and valuable advice about the different materials available for shirts and ties. The offer full measurement and tailoring services In the end I was very happy with the suit I purchased. Looking around they also have an impressive range of suits in all others colours and materials, as well as shoes and winter coats and all high quality.”

“Ordered a pa5 and went to the wrong cash converters which was half an hour away. Staff waiting until 6pm for me to collect my console. Time is one of the most precious things we have in this life. I am very grateful for your service. Thank you very much..terry Lee and sonny. Amazing customer service. Blessings to you all”

“I was made to feel like I was visiting a very good friend, by the lady who looked after me. She kind, friendly, understanding, very helpful, nothing was too much for anything I requested. Also this lovely lady was kind enough to help guide me out of the store, which was really helpful as I am a permanent wheelchair user. Thank you lovely kind lady who looked after me around lunchtime”

“Absolutely would recommend this place to anyone who needs phone repairs. They were able to replace my screen in an hour for a really reasonable price, and also fixed the charging port without me having to ask (it hadn’t been charging properly for weeks). Really friendly and kind, by far the best repairs place I’ve ever been.”

“Great experience on my first visit to U&R (20-Aug). Good advice that respected my novice trail running experience and concerns I had about footcare. Really delighted with the service and highly recommend U&R.”

“Even if it was very busy shop, the staff was excelent, helpful, very quick and efficient. Don't expect good offers or sales.”

“Took my bike to Decathlon Wandsworth for a gear issue and was seen straight away. D. Patel diagnosed and replaced the cassette quickly—my bike was ready in 20–30 mins, works perfectly, and the price was very reasonable. Brilliant service!”

“Enormous thank you to Josh for being so incredibly helpful, friendly and kind and for helping us secure the bike of our dreams. Faultless customer service, went above and beyond to help and advise and we couldn't be happier.”

“Quite quiet during the holidays but easy to get one of the sofas. Good facilities great private parking”

“Benjamin loves going to Boom arts ( he goes on a Friday and in the holidays). Paisley always greets us with a warm and friendly smile. Ben is especially fond of Sam and Miss Isla. Ben has grown in confidence and loves showing family members his newest moves! So proud of him achieving an Honours award in his dance exam. The whole team are amazing, organised, supportive, talented and understanding. Thank you to all the team for all their hard work. We appreciate you and highly recommend you.”