Tool storage solutions in London

“Brilliant in one way, rubbish in another! The woman on the till was work shy, which affected the queue. She made people wait while checking something on her phone. Sent me to customer care because she'd need to type the code in for my timber, rather than turning the wood over where the barcode was. Conversely, customer services were great. I needed for of something to qualify for discount, but they only had three in stock. She organised it so I didn't lose out and was really good about it.”

“B&Q on High Street provides a comprehensive range of DIY and home improvement products. The store is spacious and well-organized, making it easy to find what you need. The staff are knowledgeable and helpful, offering advice on various projects. It's a reliable choice for home improvement enthusiasts.”

“Real shame this place is closing. Went today for some loft legs. Number of items on the shelf did not match the number on website. Asked a helpful chap who was working in the back, who got the remaining items down from the bulk storage place with a forklift.”

“Ordered using Click & Collect from this store. Didn’t realise that it’s only 48 hours to collect so had to call the store to hold until I could get there after work today. The operator was friendly and reassuring. Went to collect item this evening and the staff were all helpful and efficient. One assistant helped me with the item to the car which was a relief as I’m disabled. Really great customer service which is quite rare these days. Well done Wickes Epsom and a massive thank you.”

“Plenty of parking. Good range of plants for indoor and out.”

“I just want to shout out Katrina at the New Malden B&Q — she went above and beyond helping us find sugar soap, a sponge, and all the essential bits for painting. She didn’t just glance at the shelves — she dug around, checked online, even used her phone to confirm stock. Honest to say, she’s a real asset to B&Q. You don’t see dedication like that every day.”

“Homebase in Penge is a well-established home improvement and garden center that caters to a wide range of DIY enthusiasts, homeowners, and gardening aficionados. Homebase Penge offers an extensive selection of products across various categories, including home improvement, furniture, garden tools, plants, outdoor furniture, and seasonal items. The quality of the products is generally high, with options available for different budget ranges. The store is well-organized, making it easy to navigate through the different sections.thoughtful layout helps customers find products quickly and efficiently.Customer service at Homebase Penge is commendable. The staff is knowledgeable,approachable, and willing to assist with any queries or provide advice on DIY projects. They are particularly helpful in guiding customers to the right products and offering tips on home improvement. Prices at Homebase Penge are competitive, with frequent promotions and discounts that add value for money. The store offers a variety of products at different price points, ensuring that there are affordable options for everyone.They also provides several additional services, such as home delivery, click-and-collect, and paint mixing. These services add convenience for customers who prefer to shop online or need assistance with larger purchases.”

“An impressed shoutout to Charlie for his dedicated customer service. After initially calling the Waltham Cross store and being told by someone else that an item wasn’t in stock (despite their system saying it was), Charlie took the time to find my mobile number and phone me back to say that he found the item and would hold it for me until I could get there. I was completely blown away by his care and attention. That’s how customer service should be! A real WOW moment! Charlie should be recognised and acknowledged for this great customer service.”

“Wonderful service. Click and collect ready in 20min. Welcomed with a smile by the staff who dropped what they have been doing to serve us. My partner needed a toilet and as the customer one was out of order he was taken by member of staff to use their! Definitely recommend and thank you team!”

“Ordered 4 raised beds to collect. The whole process was straightforward and collection process was easy and efficient. I think they were in store anyway but I wanted to he sure to get them so I ordered for collection. We also bought some tomato plants. I noticed a good selection of vegetable and salad plug plants. I've also bought taps recently and the staff were helpful with advice for my choice. Garden furniture looked reasonably priced too.”

“Excellent service and very reasonably priced . Thanks .”

“At last a refill store in Havering. Having spent the last 5 years trekking into Hackney to avoid plastic waste its great to have somewhere local to go.”

“I always find Robert Dyas At Epsom staff to be so helpful, polite and friendly they always make me feel welcome. I would say Epsom Robert Dyas is the best.”

“I got a quote online for the repair on my wing mirror and they came out on the same day (also a Sunday) which was really helpful. Quick job and good communication. I asked for a quote for some body repairs which was followed up on quickly. Would recommend.”

“Great selection of both indoor and outdoor plants. Picked up bulbs and bark for spring. In the outdoor area at rear, lots of different plants and small trees, some on sale. I picked up 2 hydrangeas for 1/2 price. Staff friendly and super helpful.”

“Great service from Valentina during my custom kitchen design, she was very patient and understanding of my budget. Very knowledgeable on kitchens. Thank you for your time and effort.”

“We reserved some paint and popped in and collected it here. Big car park with lots of space and staff were helpful. Can comment on anything other than the front area for collections, but all in all a successful trip :)”

“Thank you for providing an excellent service for our family in the last 4 decades”

“This has been my pharmacy for the past 3-4 years and I am happy to have selected this pharmacy. They are open till late and are very accommodating. Very amicable people. Special mention of Bhowmik, who is incredible and is always smiling. Keep it up guys. Thanks for all the service your provide.”

“Has everything you need definitely worth a visit! Great Customer service and staff go above and beyond to help you !”

“The staff and the cashier are very helpfull and humble . Whenever I have visited have always been helped to find what I wanted . Thank u so much for the amazing customer service .”

“Great service fast and reliable”

“I looked online for a country style kitchen and fell in love with the Homebase cream Country Shaker kitchen. I decided to pop into the Staines Homebase to take a look at it in person and was greeted by kitchen designer, Aneisha Muhammad. I explained the look I was after and she immediately sat down at her computer and designed my new kitchen. Aneisha is a very experienced designer and was able to made use of every inch of space and while my focus was purely on the look of the kitchen, she made sure it was practical for every day use. As well as the design, Aneisha did everything possible to make sure I did not miss out on special offers and deals. I was delighted with the design plan and ordered the kitchen. Homebase gave me details of a builder who had glowing reviews and the kitchen installation was very quickly booked in. During the installation, Aneisha continued to work closely with the builders to ensure a smooth installation. Hearing from others, having a new kitchen is a very stressful experience, but for me it was the complete opposite. Working with Aneisha was a wonderful experience. She is such a lovely, friendly person who took care of everything without any fuss. I received a very personal service and a genuine interest in my new kitchen. The end results speak for themselves and I have had so many “WOWS” from friends and family who have seen the new kitchen. Thank you Aneisha and Homebase for delivering my dream kitchen.”

“The team were friendly and helpful. In particular Reaz was extremely great. I needed some wood cut for a changing unit and he found the best way to cut the wood to fit it all together, helped my dad and I load the trolley, and then helped us process a refund and gave us a discount! Can only recommend”

“Excellent service. The manager was a great help. Would highly recommend.”

“Just took back a faulty thermos flask without the receipt, explained it was roughly 6 months old and had failed, Mark the assistant manager looked up my card details and simply gave me a replacement new flask. Absolutely fantastic service, thank you Mark, you were extremely polite and helpful ,a credit to your company. Try getting service like that online”

“Very pleasant older man that served me with care and respect. He paused his conversation with his friend the moment I entered the store and paid me the attention I would expect from any store or shop. The service was as efficient as it could be. I visited the shop with the intention of getting some brand new keys cut and left a happy customer with my new keys all in under 4 mins. This is a valuable service necessary in the West Kensington Area, this is a business I would encourage locals to support.”

“Happy to get away from Luzz, my last stationary supplier, always blaming lag for his late deliveries. Maurice has always been reliable, professional and friendly. He definitely puts the C in Centrol”

“Commercial kitchen power house, Everything you need”

“The ladies in there were so helpful amazing”