Pet store in United Kingdom

“We got all the things we came for + some bits we didn't know we wanted (but our cat will be happy!) Staff here are always lovely + nice & helpful too.”

“The best Pets at Home in the area! Have difficulties keeping Polar away! Super friendly and always there to help. Big thanks to all the staff there, especially Charlie and Sophie dealing with Polars "tantrums". I'm sure Polar will be back soon enough.”

“Visited today, needed a new collar & name tag, staff were very helpful & friendly, was sorted out very quickly.”

“Called in today near to closing time, the staff couldn't be more helpful, she stopped vacuuming the floor and came over to ask if we needed assistance, she was very helpful and certainly knew what she was talking about when we asked for advice for our dog who has a skin allergy especially at this time of year, she gave us professional advice as to what we can use, and the store has a big variety of pills, potions etc thank you we will be calling again soon”

“Great parking, always good prices and never too busy. Great place for just about everything you need. Always specials and discounts. End up coming out with what I didn't go in for!”

“lovely christmas collection, store tidy lots of staff and friendly, always lots of options the new shop it bigger and set out since moving to this location in marshalls yard,”

“Twice a year, I go here to buy a huge bag of kibble for my dog. I can't lift the bag. The staff always, take it to till, then carry it to my car for me. They are always so friendly, kind and helpful.”

“Today, I decided to adopt a very cute Russian dwarf hamster called Nacho, who is now named Buddy. The level of care and compassion shown to this little hamster by the staff at Pets at Home was lovely to see, and little Buddy is a credit to those staff members' hard work. Pet shops get a bad reputation, but without companies like Pets at Home and their caring staff, what would we be left with? I'm sure Buddy wouldn't have been given a second chance, and my little girl wouldn't have gotten to meet her best little buddy. So thanks!”

“Went into store on 26/7, seeking advice for fleas. The two girls that I spoke to were so helpful and informative and very friendly. Didn’t think to ask their names, but thank you!”

“Great shop for all your essentials for pets. Our Shih Tzus love the AVA Advanced Nutrition kibble for Shih Tzus and the pate in the tin. No issues at all with them refusing to eat which has happened with other brands in the past. They also drink more now as well which is good.”

“Lovely staff, from the vets to main shop floor. Alex was the lovely staff that assisted us, and they had a polite & positive attitude that made us feel welcome. Thank you Alex, our dogs loved you :)”

“Our Children (five and eight) are excited about adding to our family and have discussed a hamster.... My husband and I went to Pets at Home Bury to talk to an expert and discuss possible options and in particular what pet would be best for our family. We spoke to a lovely lady on the till who called over her colleague Maddie. Maddie talked us through options, and explained the nature and requirements of Hamsters, also looked to understand more about us as a family, how old the children are, how much activity we do, how much available time we have to properly look after and love a new pet. This was so impressive as clearly she wanted to ensure she advised us enough to help guide our informed decision whilst also having the welfare of the animal at the heart of the decision which is exactly what any ethical and compassionate pet store should do! She was engaging, extremely knowledgeable, clear and just so so lovely to talk to! We actually since talking to Maddie, believe that Guinea Pigs may be a better option for us, particularly because the are nocturnal and our daughter is still young, her bed time would be Hammy's wake up time! We were introduced to the available Guinea Pigs, shown a variety of housing options, Maddie explained the importance of nutrition, play, chew toys and behaviours to watch out for too as the Guineas get older. We are going to reflect in readiness for a joint family decision with Henry and Lils, but for now are just so grateful for the time Maddie spent with us. Finally, the Store Manager Raf was really encouraging about ensuring Maddie was recognised for her efforts - he was keen to encourage this recognition of his team and in my eyes, this is really good leadership! Thank you Pets at Home Bury!! x”

“Bought the dog calender for 30 managed to get one so have for Christmas for the dogs. Love this pet store always one of our favourite places to visit.”

“Outstanding!! I came in yesterday concerned over my pup with constant diarreah. He has just been on antibiotics from the vets but since getting him (now 17 weeks old) he's never had a solid stool and he's on puppy version of my older dogs food.. straight away two amazing staff members came over and gave me some good advice regarding my pup.. recommended this food and nothing was too much trouble.. came home last night, gave django his food and today.. he's had his first solid poo since iv had him. So bloody happy and he's currently bouncing round. So hats off to the staff outstanding advice and highly recommend anyone in a turmoil to pop in to warrington pets at home. Thankyou!!”

“I always purchase my 2 dogs dry food from here. It's cheaper to buy in bulk, and they very often have offers on, too. The pets at home card is useful too for various vouchers with money off offers.”

“Kids love it plus everything under one roof decent price”

“Well layout stock very well so must to see and buy staff were very pleasant and helpful and went out there way for me and gave me some good feedback on my aquarium and the groom room is open”

“Been in here a few times with my daughter and it’s such a nice atmosphere amongst the staff and customers, staff are really friendly and very knowledgeable, they are always happy to help”

“There was a mix up with my order when I ordered a viv and heat pack for my dragon. Mitch went above and beyond to help me resolve. Finally got what I needed from another store but wanted to say thank you to Mitch for helping”

“Jack is an amazing staff member!!! So much knowledge!”

“I was served by Sophie today , I had to swap an item I took back, she was so helpful, kind and pleasant as are all the staff, nothing is too much trouble for them.”

“Absolutely fantastic visit today! My partner and I went to buy all of the supplies we need for our first dog. The two girls there (Beth and Courtney I think?) were brilliant! Both super helpful and patient with us as we got all the supplies we needed, and encouraged us to get the Pets at Home app too. Will definitely be returning here for anything we need in the future!”

“Cannot thank Sophie enough for her knowledge and caring nature, I have had a poorly puppy for a couple of days and suspected she was allergic to her puppy food, mainly when opening a new bag, she wasn't eating much and had a bad tummy. Sophie explained every dog food in detail and which ones would help a sensitive tummy, we settled on AVA, within minutes of returning home the puppy had eaten a full bowl of food and her energy returned. I cannot thank her enough.”

“This fabulous pet shop has absolutely everything you could need. From furry pets to exotic ones you can buy all your feed and supplies here. Lots of live pets to purchase too including rabbits, snails, fish and lizards. We purchased a snail here for my daughters birthday and they kept him there for us a couple of weeks until it was time to give him to her. Really friendly and knowledgeable staff, that are happy to help.”

“Went to a wild bird workshop today (was free- just need to book) with my daughter . It was run in store by the lovely Jess who was super patient and informative with the children joining in. They got to learn about garden birds and make their own bird feeder. Thought this was a lovely idea seen as most children love coming in and seeing the animals it also helps educate them in a fun way. Great store too- well laid out and helpful staff”

“The staff here were absolutely lovely, you could tell that they really loved the animals. I was skeptical about going to pets at home as opposed to a small business but I was limited on options. They gave me lots of advice and I went home with a lovely Guinea pig to pair with my skinny pig”

“Helpful and knowledgeable staff. Had all the product we needed and beautiful bunnies. Ensured we had correct size living arrangements before sale and spent as long we needed showing us how to do health checks and feeling confident with them. Top job Rob”

“Great selection of treats, toys and accessories for my dog! Staff are always happy and friendly in here. The parking is great and the vets inside are good too!”

“Lovely friendly staff good selection of products at good prices”

“Had my fenchies nails trimmed he can be very stressed having them done but the 2 members of staff cut them with not to much trouble and lots kindness def recommend”