Automotive store in Birmingham

“Excellent service very friendly staff”

“Used this place for years after the local kwik fit tried to sell me things I didn't need. They are great lads, always honest and never try to upsell things you don't need. Highly recommend”

“The store itself and experience is like a time warp - in the best possible way. Great products, fair prices, wonderful people.”

“A pleasure to deal with. A+ customer service. The owner and his staff are exceptionally kind and will go above and beyond to resolve your car issues at a fair price. They are clearly motivated by meeting your needs - not money like other places. No job is too small. Keep it up Direct MOT - I’ll definitely be back..”

“Thank you for all your help today with my daughter Ellie MOT and the issues you had with it and also looking over my son Tom car today too , always helpful , honest and sorts the problem out , I know the cars are safe to be on the road. Cannot thank you enough for today Debbie Brock”

“Excellent customer service, fixed the leak in my tyre quickly and inexpensive, I assumed I'd have to buy a new tyre but they said they would fix it and it has done the trick, will definitely be a returning customer to get my car serviced which is best price for miles.”

“Great service. I ordered a car part (injectors) for my car & I fancied picking it up as my mechanic was ready to do the job that very day. They answered the phone every time I called, we’re very patient & informed me if the part was not right or faulty (which it wasn’t ) I could return. I liked the fact that they were flexible in allowing me to come to the shop to collect. The part itself was perfect & I am happy with such an efficient & honest service. I will be keeping my car a while so I would be using them again if needs be. 5 stars from me, very happy customer :-).”

“Highly recommend guy came to my house and fixed my chip windscreen Key point I just called and he said I am on my way very good and fast service he is working till late evening”

“I don't usually write reviews but honestly this is the best service I have received from any mechanic in Birmingham. Rang up to get my Skoda Superb serviced, the guy on phone got me booked in straight away car was in for the hour! Great customer service from father and son very humble and down to earth people. Uncle done a amazing service on my car reasonably priced and really took his time to do the work. His son also done a amazing job plugging my car checking for fault codes, very informative and really look after your pride and joy! Amazing service keep it up I will be using you in years to come Thank you.”

“Very helpful. Kept the parts to one side until I could get them. Good honest car breaker and great prices. Will use again if needed.”

“I've been driving for over 35 years and I've used many places to have my car MOT'd, tyres changed/ repaired - I've used tyre & puncture repairs for the past 3 to 4 years and I can honestly say they've been the best!! The service is brilliant! It goes above & beyond any garage I've used before, the prices are excellent too! I suggest in future you use this garage for all your cars needs you'll see for yourself how good, honest and friendly they can be. Just in case you think I work for them or have a family member who does - I don't - I just appreciate good service, I know my Jaguar is in safe hands Tyre & puncture repairs can be found on the Coventry road (A45) B26 between Yardley job centre & petrol station - just past Tesco at the Swan”

“10/10 customer service . Good lads that run the shop , sourced me with genuine parts .”

“Mike was very helpful very competitive prices will be my first port of call for screws, fastners and tools”

“Communication & service was brilliant from Wayne & his team! We were very impressed ! And will definitely be using Halfords Cotteridge in the future! Thankyou!”

“Did my service here for my Jaguar. Customer service was very good and the work was done to a high standard. I also had an issue where the car was making a sound and the technicians checked it out and fixed the problem without any cost. Would definitely recommend”

“I recently visited Global Tyres, and I can't praise them enough for the exceptional service I received. As a woman driver, I often feel apprehensive about going to garages, but the team here was incredibly professional and courteous. They ensured I felt comfortable and valued throughout my visit. The service was impressively fast and efficient, completed with high-quality equipment that put my mind at ease. It's refreshing to find a garage that treats customers with respect and honesty, especially in a field where some may take advantage of others. Highly recommend Global Tyres to anyone looking for reliable service! ⭐️⭐️⭐️⭐️⭐️”

“Jeff the manager left into action diagnosed my light bulbs issue and replaced I was out before appointment officially started!”

“Does what they say on the tin. Extremely efficient battery change today and also really helped me out when my exhaust dropped off a few months ago. No complaints from me. Always helpful and the staff are super pleasant.”

“First time that I have used this Halfords. All of the staff were helpful, polite and efficient. Would recommend this Halfords highly.”

“I needed a car daylight running bulb for my Vauxhall Astra. Two members of the team, Hayley and Lawrence were brilliant. They helped me find the correct bulbs and Lawrence helped me to fit the bulb in my car too. The shop was an extremely pleasant and speedy transaction. I was super pleased with the whole experience and my car now has the lights back on that it needs. Wonderful. Thank you!”

“I had a brilliant experience yesterday in Halfords having my new dash cam hardwired by Nigel. Nigel couldn't of been more helpful and friendly and carried out the job efficiently and professionally. He went on to explain everything to me thoroughly and has reassured me I can call on him again if needed. I would recommend this service to everyone.”

“What great customer service. A few weeks ago Tom helped us choose a new audio unit , he was so helpful and friendly, nothing too much trouble, great service thank you . We had the unit fitted by Steve , again super professional and friendly, informed me of what was completed and why . Really can fault the service we had on our motor home. Five stars , thanks”

“I would definitely recommend this garage to anyone. The young lady that works at this establishment is a credit to your organisation, knowledgeable, pleasant helpful and hard working. While waiting for my vehicle I witnessed her ordering parts, checking tyre pressure on other vehicles, efficiently organising staff, who I have to say are equally polite and helpful. I have previously had a bad experience at this garage, which was a while ago. The new staff have obviously turned it around, credit to them.”

“I change my car Tyres at Kwik fit Kingstanding branch, the team are polite , professional with reasonable price , this was my first experience and it will not be the last , I recommend this place when it comes to Tyres , thank you Nigel and your coworker”

“Bought some daytime running light bulbs for my skoda @ £3.00 each. This was after I checked the price at halfrauds oops I meant halfords. Their price was £23.00 for 2 . So I can definitely recommend this place for car parts if you want to save money and not get ripped off. Also the staff are very friendly and helpful”

“I was recommended CW by my dad, he was pleased with work they carried out on his car. Booked my car in for multiple jobs. They collected my car and dropped it back to me on time. Very helpful and friendly guys. I am happy with how quickly and efficiently they carried out the work. I will definitely recommend to others and will use again.”

“called these guys relating to a problem with the car boot and they were happy for us to come down and take look straight away. It turned out to be quite a straight forward fix but the professionalism and customer service was 10/10, would definitely recommend these lads”

“Need Tyres Come to Rik Fit!!! Amazing service everytime!!! And can actually get the tyre in the SAME DAY!!!! Called 2 different KwikFit, nothing until tomorrow.”