Internet cafe in Brighton

“I have/am in here now, very short of staff BUT the young lady was so up beat and super helpful polite and friendly extremely helpful, she is a credit to Costa never moaned whilst she was a little under pressure.”

“We took our 3 & 5 year old to swimming lessons for the first time and they were both in separate classes and both very nervous. The lifeguard Poppy was incredibly kind & so patient with them both, making them both feel more at ease and comfortable. She is an absolute asset to the dolphin & is an incredible woman. If you have nervous children when it comes to swimming lessons, I highly recommend the dolphin. Thank you to Poppy for your kindness and patience!”

“Excellent customer service. Not as busy as other Starbucks but that's perfect for me. The staff are wonderful.”

“Had a nice visit to this franchise today to grab a quick coffee while waiting for a train. Served by a nice guy who was fast and really polite to everyone. It’s a good branch to have as the Runaway coffee place past the ticket barriers don’t take cards.”

“Had a hospital appointment so went into Costa for a cuppa .. nice friendly staff in there and they're pefectly willing to put 2 tea bags in for someone (like me) who prefers "builders" tea”

“It's a Starbucks, what else to say....! What I would say is that the size of a small coffee to have in is Huge!! The large must be a bucket!! **.. I NEED TO EDIT THIS!.. I was recently refused service by one individual at this establishment as he thought I was drunk. Not his fault but probably just lack of training. I suffer from anaemia, low HB, COPD & internal gastronomy issues. The medication I take can make me drowsy and on occasion present as appearing intoxicated. I DID collapse once whilst in the establishment and needed an ambulance which took me to A&E for emergency blood transfusions. This is something I live with and often attend RSCH for blood transfusions & Iron infusions. I guess all I would say is that it's not his fault; but perhaps some more training from Starbucks for their staff, on interpersonal relationships between customers and employees? Perhaps regarding looking for signs & behaviors of customers, and how to differentiate between different types of presentation & behaviour?...be it a clinical issue and/or a socially disruptive one. To be clear; he wasn't rude to me but merely acting on how I presented, and working within whatever Health & Safety training had been made available to him. No hard feelings or resentment; in fact I would like to come back...perhaps with one of my primary careers next time ?? (they'll buy more coffees!). Regards, Justin Colman. PS; Obviously no Stars for this particular visit but this is a fluid situation and subject to change ! ...I've since caught up with this individual and questioned him on this issue. He was polite & respectful when I confronted him.... There are ways to settle these things but unfortunately he chose to hide behind a woman, whose presence was his defence and I presume his superior. That's a dick-move and he obviously knew it... She was polite and respectful as per her position requires. In fact I liked them both really!... but perhaps he would be better suited in a position that required less interpersonal skills... Gonna give you your 5 star rating back (even though I'm "banned"...haha) Reason being that, as a whole, I can't condemn the cafe as it is... it's just one bad apple that needs removal... PS: I LOVE those caramel-latte things you serve with cream and all that jazz...”

“Convieniently located Starbucks across the road from Churchill Square. This one can get very busy, there was very few seats on the ground floor, but the upstairs has additional seating which (at the time) was very quiet, with only a few people in it. The tables were clean and each one has plug sockets and USBs which was nice. Staff are friendly. The toilets are located upstairs and didn't have a code, which were clean. Very positive experience :)”

“Monday Night Football on the 3G pitch Is great but would be better if the council would strim the shrubbery so we can find our footballs”

“We always enjoy a good sit down watch the world around us and activities going on. Always smiley service. Good treats and yummy sandwhiches. Wish there was a way to see the treats better.”

“Dunno what all the others are complaining about. Very nice vegan and non-vegan food well presented, quite cheap, unbeatable views and chilled vibe. Absolutely perfect for a nice meal and drink on the beach. Spectacular views. Will happily come again.”

“Finn and Brett are stars...so professional, friendly and efficient...Costa are very lucky to employ them. Coupled with excellent coffee,what's not to like? Thoroughly recommend.”