Building materials store in Bristol

“Love this hardware shop - everything reasonably priced and the staff are so helpful and lovely”

“Excellent shop with all kinds of goods and very polite and helpful staff.”

“A Westbury institution. A treasure trove of hardware, DIY, tools, cleaning products and pet food. An old-school independent business.”

“Handy shop seems to have everything polite staff thanks”

“Fair play very competitive prices”

“Had an order delivered this morning to Blagdon. These are difficult times and ordering and delivery was exceptional. Especially the driver who was so patient and kind as I stood well out of his way.”

“I recently visited the Screwfix store in Frome and was fortunate to be served by Lacey. From the moment I walked in, her professionalism and customer service stood out. I wasn’t entirely sure what product I needed, but Lacey took the time to understand my requirements and, thanks to her knowledge and attentiveness, swiftly recommended exactly what I was after. What really impressed me was how she went above and beyond; not only did she help me find the right product, but she also updated my account details on the system and provided a membership card, making the whole experience seamless and personal. Lacey is a true asset to the Screwfix team. She represents the brand with excellence, and her dedication to customer satisfaction deserves to be recognised. I hope this feedback reaches her superiors so they can see the incredible job she’s doing!”

“At Outerspace - Creative Landscaping we regularly place orders with Fountain timber, their customer service and support is consistency good and their products are wide ranging and comprehensive. They are a pleasure to deal with and we confidently rely on their delivery capabilities and the quality of their products.”

“Great staff are always helpful. One lad stayed on to help me after his finish time. 10/10 service”

“Vlad and Billy delivered my slabs today and helped load them out over some very challenging terrain. I was extremely grateful. You guys went above and beyond and deserve a pay rise/ bonus from the company. Best wishes Joe”

“Popped in yesterday and got a great recommendation for a new mixer tap for my Kitchen. Very helpful lady provided some good advice.”

“A proper old school hardware shop. If you need it they probably have it. They also probably have something you didn't know you needed! Super helpful and cheery staff. Give them a try before B&Q and Screwfix.”

“Great shop with big choice, pleasant helpful staff. We only purchased 3 tiles for our hob splashback, but when we need more we will return to CTD”

“I arrived bang on 4pm today, - closing time, and despite this the 2 salesman who served me were friendly, helpful, and had the lock in store. Many thanks”

“There's a great team with a good good sense of humour at this store. They are always willing to help and go that extra mile to assist. I go here every week and love the banter.”

“Good well stocked store with friendly staff”

“Always a great place to get most things.”

“Great service. Checked out what I needed online went to my local branch and received what I needed. Good customer service all round. Good quality product too.”

“Will is a real gem with customer service. It’s rare these days that someone stands out and makes you feel at ease and helped in a shopping experience. Thanks Will!”

“Friendly staff always good vale”

“Giles, the driver who delivered 12 bulk bags of all in ballast and sharp sand, was absolutely brilliant. He went above and beyond of what a normal delivery driver would do and as a result he made my job much, much easier and saved me a lot of otherwise hard work.I CANNOT THANK HIM ENOUGH.”

“Great service! I turned up ten minutes before closing time on the bank holiday Monday and yet the young man on the till was patient and really helpful. Sold me everything I need. Would definitely recommend based on his customer service alone.”

“This shop is a gem! Doesn't matter what you need I'm most certain you will find it here. Lovely helpful and most importantly knowledgeable staff”

“I went to this store for the first time recently. The staff are really friendly and helpful. It's so nice to have some banter and it makes me want to go back there in future. It's a bit like Argos where you chose out of the catalogue the product you want, write the number down. Hand over the paper and pay for the item and wait for it to be picked. Suggestion: Check the catalogue to see if it says "next day". This means you can pay for it but they will order it for you to collect the next day. They may not have all the items in stock on that day but this is covered by the catalogue. Love going there, now I know it's there I'll definitely be a returning customer. Quicker than getting to B & Q for me.”

“Fantastic place to go to for all your D-i-Y essentials - some materials and all the tools you could ever wish for. Click and collect could not be simpler. The counter staff are very friendly and knowledgeable.”

“Brilliant customer service. My partner went and visited, as she didn't know what blade was needed for my friends angle grinder. We are using it to cut large paving stones. Hannah and Lee were brilliant, finding which ones were best suited for the job, and most importantly in stock. She had brought the angle grinder with her to the shop, so could compare. Lee even fitted the new blade. Which was great and highly unexpected. Exceptional service from both. Would highly recommend!”

“Awesome place-now my favourite shop to get tools and DIY stuff. Very helpful staff and I haven't (yet) encountered a problem where something has been out of stock. Staff are happy to get parts so you can compare them with old ones and no problems if you buy 30 parts and end up taking 29 of them back. Prices are very competitive. Parking at this branch is a little limited, but from the signage it seems you can also use the row of spaces outside the garage around the back of the shop.”

“First of all, the timber is the best quality I've ever purchased, and has been consistently so over 3 relatively large deliveries. Second, the staff are extremely polite, helpful, and professional. And finally, a massive shout out to the 3 different drivers who have had to navigate down our tiny one way street in Bedminster, yet always seem cheerful and not at all bothered! Couldn't recommend Robbins enough.”