Elegance in Grays

“Great atmosphere, excellent food and service! Too crowded!”

“Very friendly staff. Good prices. Lovley pieces.”

“I invested in Bethan Gray's Brogue leather coffee table a number of years ago and admire it in my living room every day. Beautiful piece and top class workmanship.”

“Florence the sales rep made my shopping experience wry pleasant, I was shopping for my mums birthday and she was very attentive and patient as I was indecisive on what bracelet and charms to get . She let me look at them and go through the iPad catalog to see what I would like. She has amazing customer service, I come from a customer service background working in retail myself, and Florence is a real asset to the company . Thank you for making my shopping experience a great one.my visit was on 1/10/24 - lakeside shopping centre”

“Had an amazing experience getting tattooed by Natalia. So grateful for her remarkable drawing skills and attention to even the tiniest of details. The tattoo came out perfect and I am so happy with the results! Natalia was also very kind which sooted my nerves ☺️ will 100% be visiting again”

“Absolutely fantastic experience! The food was wonderful—full of flavour, freshly prepared, and truly enjoyable. The atmosphere was warm and welcoming, making it a perfect place to relax and enjoy a great meal. A special thanks to Islam for looking after us so well and providing excellent service throughout. We’ll definitely be coming back Emily”

“We were helped today from Chandni who was so incredibly helpful - she listened to our criteria and made the best and honest recommendation which ended up being much cheaper and at great quality in comparison to a competitor we were originally considering. She was super kind and accommodating which made the experience seamless. Excited to come again!”

“Ady was an absolute pleasure to deal with. Communication was clear and quick throughout, and everything was exactly as described. The whole process felt smooth and hassle-free. Really appreciate the professionalism and would happily buy from Ady again. Highly recommended!”

“A chefs perspective of ottos it could not get more French when you walk in your transported to France. The owner is a French as they come! I thought the goats cheese soufflé was one of the best starters I’ve ever had. The scallops were also as good as it gets. The service on the starters wasn’t the best they got our starters mixed up the front of house manager took our order so that was his bad the younger waiter had to take the embarrassment for it!. I did find the front of house manager abir all the place pacing up and down the restaurant looking quite bored at times but he is good with customer with his old school approach and jokes and he’s certainly knows what he’s doing. It was quiet that night so maybe that was the mistake and the pacing up and down. As for the rack of lamb the theatre was great but the lamb was as good as roar in my opinio. I forgot how rare the French cook meat. That ruined it for me and in my opinion English peolple think that is to under cooked the worst part was the fat had not been rendered down and was very raw and tough also the whole lamb was under seasoned and it needed some sort of peas maybe as a purea?! It ruined rhe meal for me I said to my sister I’ve only cooked a rack of lamb a few times so these guys should get it bang on cooking it most nights but they messed it up big time! They should ask how you want it cooked because once it’s been carved that’s it you will have to flash it in a pan which will ruin it to cook it more! execute the cooking right b4 you bring the theatre out I would say I have never had pomme soufflés b4 I wanted to get them to see what the hype is about they were exactly how they should be looks wise a work of art crafted by a mater of his trade! They are extremely hard to make so hats of ro the chef who did them for me sadly as I expected rhe flavour was not great just like a crisp with no seasoning the salt had not even stuck to them again all about the theatre but lacking in seasoning. They would be better served with some sort of Hollandaise or aioli not the jus. The Apple tart was to die for and the chocolate pot and the after dinner truffles were not very impressive . It’s a great restaurant I would not return I would say it’s the sort of place most people would only go once I would not say it’s worth the price tag for normal people anyway. I know my food and how hospitality runs so I like to leave an honest chefs review of restaurants. I would like to say the younger guys in the team were very professional and knew what they were doing shame they have to make up mistakes of others but it was an experience I wanted to show my sister a higher class of food and service and it did deliver just a shame rhe lamb was not right. Whej it came to the bill I was not willing to pay the 12.5% tip I wanted to tip what I thought it was worth they wanted £30 service charge well I put 10£ for it and of course like all fancy places and most places in general in london they make you feel bad for it and it can create a scene my £10 was a fair tip they shpuid of been happy with considering the service they had given me and tbh this bugs me about these places I’m not from the 1% my bill is already very expensive why embarrass me in front of other guests and my sister not all guests have endless amounts of money and don’t take it personally if people cannot pay the service charge it’s optional some people are hard up and save for a meal like this. Thanks to ottos for the experience it’s something I will not forgot the French know how to eat drink and live that’s for sure there food brings joy all round the globe they are very passionate people when it comes to hospitality.”

“My wife bought 2 pizzas couple of days ago.She just explained where exactly is the place and today I go and get 2 large pizzas. About the service: Very kind,helpful and smile people are working there. About the pizza:This is proper Italian style pizza,not like PizzaHut,Domino or other American style pizza what if you not get ketchup the taste is proper rubbish. They using proper products and they know how to make you Italian Pizza! Always freshly cooked! Forgot to make a picture,anyway we eat them all. Definitely will back to them soon. They also are lovely people. Everything there is looking clean and tidy. I’m so happy we found this Thank you so much,will see you very soon :)”

“Very good shopping experience at Lacoste. Always find the team friendly, helpful and knowledgeable.”

“This is my favourite place in this area. If I work nearby, I always come here for lunch. The eat in menu changes slightly everyday and the food is fresh and tasty for what you get. I have been a fan for over 10 years!”

“Convinced that this is one of London best kept secrets!! Had the most amazing curry when visiting for my dad's birthday. Service impeccable! Will definitely be returning. This is the best curry I've had.”

“The sale assistant guided me perfectly toward the best option to resolve the issue I had and the response from costumer service was very fast . I couldn’t thank enough for your help . lakeside Kurt Geiger team where absolutely fabulous in helping me with my matter the assistant and also the manager . Much apreciate . I love the bags and also shoes from them and I am never scared if anything happens to them I will be let down . I think Kurt Geiger has the best costumer service I ever met as is not the first time when I had an issue and they are sorting it out at their best . Thank you so much . Kind Regards, Loredana.”

“I visited yesterday to shop for jewellery for my wedding, Clair was incredibly helpful and knew exactly what pieces to show me/suggest after making an effort to get to know me and my style, I was allowed to try on many pieces and Clair offered her opinion which was really helpful. It really was such a special moment and I can't thank Clair enough!”

“I had an incredible experience at this nail salon! The ambiance was so welcoming and serene. The staff was not only skilled but also incredibly friendly, making me feel right at home. The cleanliness and attention to detail were impressive. My nail technician listened attentively to what I wanted and delivered beyond my expectations! I left feeling pampered and absolutely thrilled with the stunning results. I highly recommend this salon for anyone seeking top-notch service and a relaxing atmosphere!”

“We had amazing shopping experience at store.. Farhat was very helpful and patient with us and served us very well.”

“Was greeted by Charlotte while browsing the Tudor collection. She was extremely helpful and friendly. Nothing was a bother and I never felt rushed at all. Was offered refreshments throughout and we chatted loads about the Tudor range. She really knows her stuff and is very passionate about the brand. Adam joined us to help with the part exchange and I think we were all equally happy with the final deal. Luckily I also purchased a couple of weeks before the Tudor price increase which meant the deal was even sweeter. I will definitely recommend Emson Haig, Charlotte and Adam if you are looking to purchase a Tudor in the SE of England and Essex area. Another member of the other staff, can’t think of the ladies name, was very friendly and chatty as well. The whole experience was a pleasure. I came back later in the day to collect the watch and Charlotte made the handover. Everything was explained very professionally but in an easy to understand manner. I am now the owner of a wonderful Tudor Black Bay Burgundy and will be revisiting them in the future for any purchases I’m looking to make. Thank you again to Charlotte, Adam and all the staff of Emson Haig Lakeside.”

“On the expensive side but good quality and customer service was second to none when I had a problem .Would definatley use again and top marks to polite helpful manager”

“Great experience from start to finish. In store representative was helpful, with lots of knowledge to what we needed. Delivery team were on time, very accommodating to what was needed. The beds themselves are like laying on clouds.”

“My favourite home store! I bought a dinner plate set but when I opened the box at home one of the plates was completely cracked. I came back the next day and exchanged them with no hassle and the staff were very helpful”

“Christmas party night. Good food, good service, good DJ. Tables nicely decorated. Reasonable price. We had a great time.”

“I went into store this morning and had the pleasure of Hannah helping me and my Incredibly “over shopping” 4 year old. She was engaging, helpful, patient and genuinely lovely to hang out with ten mins while we figured out what we were doing. Thanks Hannah x”

“I can't say enough great things about our weekly visits to Ask Italian. It's become a Sunday family tradition that we all look forward to every week. The atmosphere is warm and inviting, making it the perfect place to unwind after a busy week. What truly makes our experience special are the wonderful girls, Niki and Anna. They are consistently friendly and attentive, always going the extra mile to ensure we feel welcome. Their genuine interactions with my kids add an extra layer of joy to our visits. It’s heartwarming to see how they engage with them, making them feel special and included. The food is consistently delicious, with a variety of options that cater to everyone’s tastes. Whether we’re trying something new or sticking to our favorites, we’re always satisfied. Overall, Ask Italian feels like a second home to us, and we’re grateful for the fantastic service from Niki, Anna and all the staff. If you’re looking for a place where you can enjoy a great meal and feel like part of a family, this is it!”

“Bluewater store informed of availability of the green Ida jacket in small size(as there were none on line at their Lakeside store .The Whistles staff in both stores were helpful, efficient and professional provided anexcellent service and posted the item the next day ,this service was much better than leaving an email for customer support who emailed 6 days later regarding some green sequin trousers”

“Fast delivery and really good quality clothes. Really happy and will be buying again!”

“Still the best selection, I have been a customer since the original one in Romford. Love this place great service too.”

“Had been looking for bridal shoes for months and found nothing! Came in here and was torn between 4 options! Tried on my fav style and fell in love. I was completely besotted when I turned them over and saw the incredible price tag - £25!! So glamorous and comfy. This shop saved my life!!”

“My favourite furniture shop in the UK! Good quality furniture at great prices. Our whole hone is furnished from here!”