Next shoes in Northampton

“We had a brilliant service by Leanna at Mamas and Papas in the NEXT store at Bedford Interchange. As first time parents we came in with little to no idea about what pram set we wanted or needed, but Leanna really helped us pinpoint the best one for us, along with super helpful demonstrations on how to take off / put on all the components. We left purchasing the set and feeling super confident in our choice. Thanks so much!!”

“Found on Riverside retail park. Plenty of parking.. Parking is free. This is a Next home, as well as a clothes Next. Upstairs there's a cafe- Costa coffee. There is an escalator upstairs. There's also a lift at the back of the store. . Toilets are upstairs.. It's a relatively big store. In the middle at the back you'll find Virgin travel. A lovely sized shoe section. Furniture is downstairs, beds and bedroom accessories are upstairs.. Clothes are downstairs. Till service was fast and efficient. A pleasure to shop here, I cannot fault this store. Currently you'll find the Christmas jumpers have arrived!! ( October 2023 )”

“I needed black plain clothes for my 5yo which is normally hard to get for this age but Next had it all covered and the lady (Hena) at the till was very helpful”

“A big thank you to Joseph who was a tremendous help. He listened, made suggestions, checked stock for us and went beyond any customer experience I have ever had in any store. Thank you very much for helping us in a very stressful time.”

“A nice sized next found at one end of the centre. Womens downstairs. Children's section. Men's upstairs. Homeware upstairs.. A lipsy section at the back too. Changing rooms available. An escalator for customer use. Till service was fast and efficient.”

“Excellent service with very polite and helpful staff. Lots of options online with click and collect. Highly recommend!”

“Thank you, Alicja, for your wonderful service and kindness. You made my visit a real pleasure.”

“Located in the Graften Center there is plenty of parking in the attached multi story car park that offers disabled parking bays. The store and car park are at opposite ends of the center making it quite a walk if you have mobility problems. The store itself offers an extensive range of good quality clothes to suit all ages and gender and are reasonably priced. The staff are helpful and polite with a good knowledge of their stock.”

“The customer service was amazing today! They really put in an extra mile to help me today. I really appreciate them. Lovely staff.”

“Loads of spaces for parking staff are really helpful in this next shop lots of other shops surrounding it like toy shop Marks & Spencer is Halfords et cetera really handy place to have it. McDonald’s is just round the corner.”

“Shout out to Louise who went above and beyond to help me out finding a suit last minute. She kept checking on me and providing different sizes. When i was late and they closed, she waited for me and allowed me to pay. Friendly, polite, pleasant and experienced. Well done!”

“There was an assistant who was absolutely lovely - so much so I asked for her name to write this review! Anam Anwar, she was such a sweetheart and really pushed for me to make sure I had all I needed, I felt really looked after and valued as a customer! 10/10 attitude from her”

“Quick and stress free purchase. Store nice and clean and service was friendly and welcoming.”

“Excellent service from Next today. I ordered trousers to be collected but son bought the same ones. Refund was executed immediately. Thank you so much!”

“I finished work early today. I needed, kind of urgently, to get myself a decent suit as our congregation starts meetings at the Kingdom Hall in person again! Fantastic news! (We have been meeting on Zoom for perhaps 18 months now.) Anyway, I tried M&S first. But I'm an unusual fitting. 28" waist, long leg. And 42" jacket, regular. Had to buy shoes. Shirt and tie too. (And socks!) They had no trousers to fit that corresponded with the jacket I required. The following shop was not far away. I forget its name. H&S? Nothing there! So onto River Island! That's NOT an older man's shop, for goodness sake! Everything is slim and appears that it would hug the body too much! Wonderful clothes colours and presentation. A 14yrs to mid 30's shop I'd guess? I'd almost given up! Resigned that I'd have to drive the 8mins home without success! Then!!!! NEXT came next! (Oh I'd been to Materland too. Check spelling?) I climbed the stairs laboriously following the "Men" sign and arrow! Kneeling down was this young man. I cottoned on he was staff. Exasperated I called for his help. In five minutes he had guided me efficiently and respectfully. His suggestions were contrary to the thoughts I had. Nevertheless, I took his advice on shoe colour, belt, shirt and tie. I have no regrets. Infact, his guidance turned out to be a lot better than what I'd have chosen. It's this type of customer focus that immediately made me decide to make the purchase. £250 well spent on what I believe to be quality and fashion. I got the right sizes, design and colouring at time of purchase. Helpful staff on both floors. It's great to see young people serving us oldies with such kindness and respect! Thank you NEXT I am happy to have shopped with you. Jack”

“I was served today at Next by a young lady named Ellie..( possibly Ella). She was an absolute credit to your store. She was friendly, patient and very helpful. She demonstrated excellent customer service skills.”

“I came to buy some trousers the lady who assisted me was most helpful and i was advised on my correct waist size i bought some shoes i felt so happy i came to buy my purchases theres a cafe i like and the lift saved a trip up the stairs”

“Set over 2 floors. This is a medium sized shop. Homeware upstairs, but the area is pretty small. Children's downstairs. Changing rooms available. Parcel return point. Men's Shoes and bags too. Till service was fast and efficient. Lift and stairs available. I cannot fault.”

“When it comes to "Customer Service" the staff of Hitchin Next go above and beyond to help customers... I do not live in Hitchin, but if I want to shop in Next I purposely make a journey to Hitchin Next... Thank you to all staff members!!!”

“Have used this store recently to collect suits that we're testing for our groomsmen and the team have been very friendly and helpful, both with collections and returns.”

“On my eid day i forgot to purchase somthing special for my family members as a gift so i come here and i am surprised how much reasonable prices are there and also alot of variety available.. good experience”

“Many thanks to Lynne on Saturday, who couldn't have been more helpful! Proper old fashioned customer service, much appreciated!”

“Best indoor facility for indoor sports mainly cricket and fully stocked shop. Very well maintained and safe environment. Reasonable charges and cost. Free parking available.”

“Friendly, helpful and had just what I needed (just 3 bolts). Price was reasonable too”

“Amazing customer service. Quick delivery, great communication and they go that extra mile for the customer. Highly recommended!”

“I had a great experience here. Lots of boots in stock, steel toes, wellies, hiking boots, and bamboo socks. It is on an industrial estate with plenty of parking just outside. Alison was lovely and incredibly helpful, helping me to find the right size boots and was very patient whilst I tried them all on. I bought the Birkenstock steel toe boots - nice wide toe box and incredibly comfy. Highly recommended!”

“I had an exceptional experience at the Nike store thanks to Hannan. She is truly an asset to the company. From the moment I walked in, she greeted me with genuine enthusiasm and a willingness to help. I had been searching for a specific item for what felt like ages, and while other stores couldn’t assist, Hannan went above and beyond to track it down. Not only did she listen carefully to what I needed, but she also took the time to check inventory, offer alternatives, and make sure I left completely satisfied. Her professionalism, product knowledge, and friendly attitude made the entire experience effortless and enjoyable. It’s rare to find someone who truly cares about customer experience the way she does. Because of her outstanding service, I’ll definitely continue shopping at Nike. Employees like Hannan make all the difference—she represents the brand with excellence, and Nike is lucky to have her on their team. Highly recommend visiting and asking for Hannan if you want top-tier customer service!”

“One to one service everytime! Sal will look after you.”