Next shoes in London

“Excellent service! I took my shoes to be mended and the staff were really friendly and helpful. They did a great job for an affordable price. I’d definitely go to them again.”

“Alliyah was so helpful and knowledgeable on our visit today to exchange an outfit (we purchased wrong size). They didn’t have it in stock but she was very happy to order it to our house instead. We will be back again! Thank you for the great service! 5 stars ✨”

“The store itself is well-designed and exudes an atmosphere of elegance and sophistication. The layout is spacious, allowing for easy browsing, and the clothing is meticulously organized, making it effortless to find what you need. Additionally, the shop's attention to cleanliness and hygiene is commendable, particularly in the current circumstances.”

“I so love this store! Spacious, clean and helpful staff! Good quality products at reasonable prices! What’s not to like? Shopping here is a pleasant experience. I live close to Brent Cross but would rather drive the distance to Enfield for a better shopping experience”

“Great shop with great staff! Was super helpful to get what I wanted! Great shopping experience!”

“Order a ceiling light from in store. There was a delay in arriving. However Anita went above and beyond to rectify the issue. She was absolutely amazing on how she handled the issue, with regular updates and assurances. Anita is an asset to the Next store in Bluewater! Thank you Anita you’re a star!”

“I was struggling with clothes as it was for a sad occasion. Shelly was amazing. She took over and fitted me out from top to bottom. Thank you so much Shelley.”

“Plenty of items to suit my taste here. Found that sizes come up big here, so I've dropped to medium. Had to order a few things in store as they were out of stock. Item expected next day PM. No one on the men's floor to enquire about sizes, so had to queue just to ask...'have you got this in a medium?'”

“Placed in a very good location. A large, a nice variety of clothes and home articles. Prices are decent for clothes as for home articles. The shop is well divided and is easy to access to all the areas. Direction signs are visible and easy to follow. Staff is very helpful, shame that sometimes are under staff, as far as I have noticed. It is a shop that I will definitely go back for my shopping. Love the wood stears.”

“Always a pleasure to visit my local Next store in Walton on Thames. Staff there are always so welcoming and helpful. A special thank you to Sophie who quickly and efficiently resolved an issue I had with a gift card. Great customer service!!”

“Next moved here from the Brewery to its present location in the liberty shopping complex a couple of years now. Still the same high-quality clothing for all age groups. The ground floor is mainly women clothing, home wares towards the back of the shop. The automated click and collect service is just by the end of the payment till. Upstairs one can find clothes for men and children..It is well stocked. Staff are helpful”

“Most staff are lovely and very helpful. Easy to park. Just difficult to get there atm with the closure of Gallows Corner”

“We went to visit this brand new store to discover the full new Home Season Accessories and mirrored furniture for our bedroom that I want and also for my little one's bedroom and after our nice snack at Costa coffee located on the first floor with partial view to the home section. I must say that it is refreshing to be in this airy spacious store where you can see a big variety of items Next have and also benefit with the natural light you can see the real colours of the goods. The ladies in the Home section are very helpful and friendly . The time flies walking through the spacious aisles without feel tight or cramped. Certainly my husband and I will back very soon. The parking was also very spacious and well designed.”

“Khadija was absolutely outstanding. I had an issue with my purchase and she handled it from start to finish with real professionalism. She didn’t just fix the problem she made the whole process smooth and stress-free. Exceptional service and a genuinely impressive attitude. She’s a credit to the team.”

“I was served by Kira, she was extremely professional and pleasant. She dealt with my return request smoothly and was very well spoken. She is an asset to your store and I can't appreciate her enough. Thank you so much Kira!”

“Very good customer service ,very helpful mr shanur,”

“I had the best costumer service in my life from lovely Nora who was so kind and helpful when I returned a faulty product. She offered to order a replacement and when the delivery was going to be a few days, she tracked down an alternative at a nearby store. She never made me feel rushed or that it was an inconvenience. I was really taken back by her generosity of service. A skill that seems far and few between nowadays. And she looked me in the eye when she spoke to me. It was wonderful.”

“Smaller store but as efficient as you would expect. Staff is lovely, I use this store to collect my parcels now.”

“Next has a great selection of clothing for both men and women, although their office wear range is quite limited. The store is large, clean, and much bigger than others, with plenty of parking available. It also has a Costa Coffee inside, and shopping here always feels like good value for money.”

“One of the nicer next outlets around. Clean and well presented, easy to find what you need and staff are very helpful!”

“Hadn't been in Next since it was in the White Lion Walk and was very happy leaving! I found a shirt on sale, and Susie was lovely during payment and had a conversation and a laugh. I came back later that day to exchange the shirt for a smaller size and Susie was totally understanding and was very helpful! Will definitely come back for any future clothing!”

“Staff are always very helpful. Considering i am blind, my shopping experience is made easier with staff so keen to assist. I walked in yesterday with my list of online shopping items, The lady and gentleman who assisted were ever so patient and attentive. The lady found my items online for purchase, i am expecting to go back today once notified they are ready for collection. I had to change my rating from 4 to 5 stars, Tiffany who assisted yesterday with my shopping was extremely helpful. She went over and beyond the call of duty. Thanks Tiffany. Went back on 31/12/2022 and as usual I was not disappointed. Hessa took her time to carefully ensure I was properly assisted. Sonia who helped in the past also came over to make sure all was well plus gave guidance to her colleague. Thanks to both for such great customer service.”

“High levels of customer service, integrity and quality. Best Shoe fitters around. Mr & Mrs Itzinger & Mrs Levy are such high-quality people, it's an honour to be served by them. They will always offer cheaper options first, never making you feel they are trying to make money out of you! Every visit we see more and more to admire! Wishing the hardworking owners, many more years in good health.”

“I was stopped by an extremely helpful shop assistant by the name of Mac. He helped me with finding the right size for my suit, and gave me great advice picking accessories like ties. I would give him 10 out of 10 but Google doesnt allow such ratings. Thank you Mac for all your help!”

“Exceptional service everytime I come to this CL store. The staff always go above and beyond to accommodate me, especially Mirko. Mirko has assisted my CL shopping for many years. I’m a very lucky buyer but he is always attentive and patient. He knows exactly what to showcase to me. Thanks for another beautiful pair for shoes I’ll cherish forever.”

“There was a Turkish elderly lady working there on Friday, around 3pm, and she was the sweetest and kindest person I’ve met. She helped me and my brother out so much, even though we were being very confusing. Unfortunately, I can’t remember her name, but she was elderly and Turkish with glasses.”

“I just got two waterproof jackets for my kids, we were served by Jordan. He is very polite and his service was brilliant!!”

“Nice store this side of London probably one of the only remaining central stores, have a wide range of mens and ladies, and a small section of kids (with online collections). Staff were very friendly, easy shopping for the local office workers and close to Fenchurch St station, and walking wise Liverpool St station is not too far.”

“This is a great Next store. Collette in particular is always so helpful, efficient, polite and friendly. (My apologies if I have spelt her name wrong!)”