Convenience store in Stoke

“Steve was patient and same day prompt for a new mattress.”

“Sizing, quality and variety of clothes is bang on for me, I love peacocks, and think it’s a great convenient addition to the town.”

“A wonderful shop full of gorgeous shoes! Catherine is very helpful and truly cares about the fit and comfort of children's shoes. I buy shoes for both my children from here.”

“Top quality clothing. And there tends to be sales on alot so the prices from there are really reasonable. I always shop there for family members.”

“Very helpful and friendly. Great products. Good price”

“Called in on Saturday 3 August in search of à replacement for our dishwasher. The staff were knowledgeable and friendly but more than that, within 3 hours of choosing à new unit it had been delivered, installed and was ready to use. The 2 man installation team were very efficient, showed us how to use it, left everything clean and tidy and took away the old machine. Now that's what I call service!”

“On my visit today the staff member who served me could not have been more helpful and kind. Great experience.”

“Great shop with all essentials and a great selection of drinks. Lovely staff.”

“Great customer service we had a battery and alternator issues we have the battery tested and ultimately got a new one and then found out the alternator wasn’t working correctly, so he ordered me a new one which arrived the next morning so pretty quick! They are just a part supplier so they don’t fit the majority of parts.”

“Very nice staff working there , but they not scrap car anymore if someone’s looking for parts”

“Helpful staff good little convenience store”

“I found this place online while searching for a particular product. Needing it urgently for a job, I dropped a quick email in as the phones were down that day. Ian was fantastic. He answered all of my questions promptly and acurately. He arranged payment and the collection from the supplier's wharehouse in Derby. A 5 Star experince for me as a customer - not something you get much of these days. Big thanks to Ian for helping out - especially today when it was his day off. Thank you.”

“Came in first thing in morning to tip. Lads were straight on tipped. Excellent set of lads in yard nothing is too much trouble, dunc even sorted a hot drink for me. Top class lads”

“This is a great shop, fantastic staff (knowledgeable, friendly and helpful), good selection of groceries, fresh produce, price too is reasonable. I shall recommend this shop.”

“I regularly collect orders from this branch of Screwfix and have been impressed by the helpful and courteous service. Staff have carried items to the car for me and regularly offer to open the door. In addition, they are always smiling and polite. Very impressive.”

“Very good for the little things that you run out of bye just around the corner”

“A lovely small store the staff are amazing.freindly and helpful xx”

“Like the local easy walking distance co-op shop, parking mainly awkward sometimes, friendly staff, need 2cashiers when busy, interesting products.”

“Great friendly staff but when there not there not.”

“Handy store ample parking. Bakery so always some fresh bakery items available most of the time. Usually enough people on tills to avoid long queues. Store generally kept pretty clean and tidy.”

“Visited the Pausa cafe today. The efficiency of the staff and quality of the food was superb. So much so I went back to ask the two girls if I could treat them to a coffee. They politely declined so I thought I’d just leave a public appraisal of the two young ladies who gave great service today. Katie and Sam I believe their names were. Well done.”

“We are pleased with the customer service, they were flexible and payed attention to our requests. Both Joe and Jack were very helpful. Turned out we live in the same city with Joe and he offered us a ride on his way to work so we could pick up our car. I would highly recommend them!”

“Ordered on line and collected in the shop it was that simple, quick and easy to use service. Staff were friendly and eager to help..”

“Great place to shop, friendly relaxed atmosphere,and an awesome cafe with very polite and friendly staff”

“Some great bargains to be had every single time you shop here. It's possible to get pretty much everything you need to feed a family on a budget. Although the Biddulph store I also visit on occasion is one of the smaller ones it still stocks a good varied range of essentials at great prices from food to simple household goods, beauty products and cleaning materials. The staff aren't particularly friendly as they get on with their work but neither are they downright ignorant like some staff in larger supermarkets that you would expect more from for the prices you pay.”

“Massive thanks to the ladies who looked after me following a fainting episode during my eye exam. They were patient, understanding and got me everything I needed to get back on my feet again. It was genuinely appreciated how you dealt with the situation.”

“So many great offers, definitely my go to for shopping currently! Well stocked, friendly staff, competitively priced too!”

“I just wanted to pass on some heartfelt thanks for the wonderful service we received at your store around 5pm today. I brought my 1-year-old nephew in to get his first pair of shoes, and we were greeted and helped by a lovely young lady who truly went above and beyond. She was incredibly helpful and friendly — her warmth and patience made the experience really special. Unfortunately, I didn’t catch her name, but I wanted to make sure she gets the recognition she deserves. Please pass on our thanks — she’s an absolute credit to your team!”

“Staff here are lovely and so polite. Great store has many basic items and huge range of food,drinks and home decor. Love it!!”

“WOW can't rate high enough after today's visit . Busiest I've ever seen and queues at checkouts were long but shelves still well stocked and managers/ supervisors were organising more tills to be opened thanked everybody for waiting and even came round offering customers sweets. More stores need to take note”