Veterinary clinic in Birmingham

“Very welcoming staff and vets. Your animals are well cared for, and any operations and treatments are explained in details. Recommend these vets. Have 5 animals under their care now. But previously i started using these vets when my oldest dog was born in 1994 (under different name) and all of my pets since.”

“This is my vets of choice. Fantastic service and the staff are all friendly; you can see their passion for animal care and animals themselves. The staff treat each animal as if they were their own, which means I trust them and comfortable leaving my dog in their care; which means I worry less and are not as nervous as I would be. The emotions are still there, as they appear every time he isn't by my side but I'm not pacing and chewing off my nails while phoning the vets every two minutes to inquire about him. The staff quickly put you at ease as well. The staff listen to what you tell them about your pet and even remember it on your next visit! They make you feel as if your pet is the only patient that they have. You can ask as many questions and they'll happily answer them. The prices aren't too bad either, they do quite a few deals that are really good value for money. The pricing actually quite fair, for the average person, it is actually manageable, depending on the size of the dog, you could get your animal castrated, chipped and its starter injections from as little as £110 pounds which is a bargain. You don't actually have to re mortgage your house every time you book a vet appointment, haha. You can also go in anytime to get your pet weighed and get dietary advice if you need it. I cannot fault the place. I now will never go to another vets! (Excluding out of hours of course, I'd take my dog if he needed to go there)”

“Fantastic company to work for. Supportive, passionate and excellent values. I feel privileged to work for such a company - not a bad word to say about them. If you're thinking of making the jump - don't hesitate.”

“Excellent service from start to finish. I wouldn’t take my dog anywhere else.”

“First time I have used since moving area and the staff were all so nice. Took me a while to find an independent vets rather than one of the big chains who I am not convinced have pets at the centre of their decision making. Powis seem very different and really seemed to care about my dog giving a thorough exam, some good advice on her weight and teeth. The receptionist who help me get on their own version of the pet plan thing my for the monthly treatments and yearly inoculations were really great go me sorted in no time. Really lovely vets.”

“Always a happy visit. Would highly recommend this practice”

“We needed a vet to check a pony / do a vetting under some rather difficult circumstances and also at very short notice. From the moment I spoke to Rosie on reception the situation was not only sympathetically understood but handled with the utmost professionalism. With less than 24 hours notice on Friday the check was arranged the following day on a Saturday with a senior partner who did the most thorough job and handled the situation with such professionalism. I cannot thank or recommend this vetenary practice enough. Thank you to all at Field House and especially to Rosie and Claire. How lucky we were to have called you.”

“Really can't fault MBG for their outstanding care of Lasco. They gave me all the options prior to the surgery. On the day, they were all fabulous, Steve did a great job, they called to let me know how things went as promised and the after care has been fantastic. We can't thank you enough for all you have done for Lasco.”

“The vet was brilliant with my nervous dog; he was very calm and put him at ease. He was also excellent at explaining everything about the medical condition and treatment. Reception staff were friendly, efficient and very informative too. Thank-you.”

“White Cross Vets are always very friendly and keen to help. We have never had so wait for an appointment and I know our dog is well loved when she is there.”

“Vets for pets Stourbridge is brilliant. They have always looked after our Vince and Howard so well. They also do their very best to fit you in if they have an emergency and the place has a lovely friendly atmosphere. I would recommend to anyone!”

“Our experience with Special Friends Vets has been nothing short of extraordinary. As the proud parents of a rescue French Bulldog, we know how important it is to have a veterinary team that truly cares about their patients, and they have exceeded every expectation. We first turned to Special Friends Vets back in 2020 during the height of the Covid pandemic. Our regular vet of many years let us down when they refused to vaccinate Nala without sedating her, even though we had never had any issues in the past. It was a stressful time, but Tim stepped in and vaccinated Nala with no problem whatsoever. His calm, gentle nature immediately put both us and Nala at ease. In 2021, Nala fell seriously ill with an immune-mediated disease and eventually had to spend a weekend at Willows. Up until her admission, Tim and the team were simply incredible. They provided comfort, did everything possible to help her, and kept us informed and reassured every step of the way. Their dedication and compassion during such a difficult chapter meant the world to us. Now at 9 years old, Nala is facing the challenges of arthritis. Tim has been instrumental in managing her pain and carefully finding the right combination of treatments to keep her comfortable. When she suffered a fall in March this year, we weren't sure she would fully recover. Thanks to Tim's expertise and commitment, we are absolutely thrilled that she has made a remarkable recovery. Tim truly was vital to her healing process. We also want to acknowledge the compassionate care shown to our beloved 16 year old rescue cat, Honey. When the time came to make the heart-breaking decision to have her put to sleep, the team handled everything with such sensitivity and warmth. Their genuine empathy and support helped to ease an incredibly difficult moment, and we are deeply grateful for the kindness they showed us and Honey throughout. The entire team goes above and beyond. They are genuine animal lovers who put their heart into everything they do. I want to give a massive shout out to the rockstar reception team—Tash, Fran, and Claire—who always greet us with smiles, warmth, and endless helpfulness. They manage so much and do it all with such grace and positivity. Nala also says thank you for all her treats! Special Friends are more than just a veterinary practice; they are true partners in our pet’s health. We are deeply grateful for everything they have done for Nala, Honey and for us. We cannot recommend them highly enough to anyone seeking compassionate, skilled, and truly dedicated veterinary care.”

“My poor little rat, Rue, went to sleep yesterday at companion care. The experience from start to finish was so kind and compassionate. On the phone they were gentle explaining our options, and when we entered the receptionists were so lovely. When we were called in the vet did a check over to make sure it was the right decision which made me feel at ease knowing it was 100% the best choice. The vet explained everything start to finish and was so incredibly patient. She got Rue a blanket and let us spend as much time as we needed with her. Afterwards she was still lovely and reminisced about Rue with us. I couldn’t have asked for a better experience within such a sad situation. Everyone working there is understanding and caring. I couldn’t recommend anywhere better.”

“New customer here. The team helped my poorly cat this week. The vet was very Informative and helpful and was happy for me to ask any questions. Not rushed like most practices and made my boy all better. Even asked me to call up a day after to let them know how he was. Top class vets and service.”

“Sparkle has dramatically improved with her walking and she is relaxed enough to hop up on the sofa and snuggle on the bed again. She was super scared to go into hydrotherapy at first but everything went at her pace and now she absolutely loves going in. We see a big improvement in her every time we go and she has avoided being put on strong painkillers thanks to all of the exercises, hydrotherapy and lazer therapy that she has done. We couldn't recommend the wellbeing centre enough and Horners vets are all amazing too. Sparkle loves going in to see everyone and she sees the same vet every time. Such a welcoming and friendly atmosphere makes such a big difference and Sparkle drags us in every time we visit.”

“Been going to blacks for most of my cats life, great staff, hadn't been for a couple of years but this year the fleas are a problem, so had to return and request prescription treatment, as I was there I asked for quick check up and his nails done and pain relief as he is 17.5 and I no he's in pain, all sorted, said I had been buying over the counter flea treatment and I was not made to feel I was wrong, I have 2 other cats and as we all no things have gone up so much. Always welcomed when I arrive as well as any cat I bring, parking is a bit of problem due to traffic and now other businesses customers parking were they like and how they like, so allow time of day and time to sort your parking”

“Brill vets, lovely staff very friendly, great service have looked after my two dogs and cat very well over the years”

“Steve and the team helped my bunny Louis woth his broken leg. The care and after care we have received has been fantastic! I will definitely be bringing all our pets here if they are needing treatment! Thank you for doing such a good job with our boy!”

“One of my dogs very quickly became uncomfortable with an eye infection. Was able to be quickly be seen by a knowledgeable veterinarian who gave treatment which has seen our dog respond and recover quickly. Very professional staff at this practice and glad we chose to have our dogs moved to the Blacks Vets group after some poor service at a previous practice. Been with Blacks for nearly 2yrs and very pleased with the care they have given to our dogs.”

“We moved around often for work so change vets often, which means my dog is always a bit uneasy when entering a new vets. This practise is honestly the best we have used so far (and my dog is 12), the reception team are polite and friendly and the vet himself is honestly a joy to see around animals - immediately puts my dog at ease and gives him attention/fuss before doing any checks or treatment. Definitely recommend for anyone looking for their new practise for their furry friend!”

“A Very friendly, helpful and considerate staff who show genuine care and affection for my cat. I would highly recommend this veterinary practice to all pet owners.”

“Georgia was excellent and understood our concern completely. Stroke of genius taping Cali's ear avoiding the cone of shame. Thank you her ear is healing nicely.”

“Great staff and my pup felt nothing when he came to go through vaccinations”

“The Severn Edge team are all brilliant, they have looked after our dogs for many years now and while we haven't needed them too much thankfully, when we have they are very caring and always find time for us, even at short notice like this afternoon. They are reasurring and informative and nothing is too much trouble, even our dogs love going to see them! We highly recommend them.”

“Our dog Bruce was really well cared for up until he was put to sleep out of kindness. The love and support we had was amazing. They even allowed us to bring in our other dog to say goodbye after he passed. We will never forget the kindness they showed us on the worst day of our lives. They took some paw prints from him and his fur that we will treasure forever. We cannot thank you guys enough.”

“Always a warm welcome would never consider changing as we have been using for years for our pets and have never been disappointed with the care shown towards our babies.”

“All of the staff are polite, friendly and caring. My miniature poodle has many health problems but hasn’t been put off visiting the vets- in fact she can’t wait to get into the reception and treatment rooms. On a practical level, the surgery is spotlessly clean with no smells. I have been using Hillman’s for almost 20 years with various pets and have only good things to say about the whole practice.”

“I would trust any of the vets at this practice with all my pets. All the people are efficient and friendly—such a welcome change from my last vets. I am so glad that I changed to them.”

“I was really worried about my dog being neutered but Kat made me feel very comfortable by explaining everything and ensuring Maple would be well looked after. She went above and beyond by giving Maple lots of love and attention - I cannot thank her enough”