Veterinary clinic in Birmingham

“Excellent vets, can't recommend enough. We've had some bad experiences with vets over the past few years and finally found a practice we can trust. Professional and considerate. Last week we had to say goodbye to my old boy which has been heartbreaking but the team were so lovely through the whole process and compassionate. Thank you!”

“Highly recommend Cats Whiskers, we have left our cats with them each year for 10 years and sometimes more than once a year. Our cats are well looked after, fed and watered. It's like a second home to them now, very clean and if necessary an onsite vet is available. We wouldn't go anywhere else.”

“Highly recommended vet practice. Very educated and knowledgeable in what they do. I have multiple pets with them. Cats and dog, every single visit is wicked, they take a alot of care, effort and passion in what they do. The price is fair and very clear with what your paying for. They support your anytime via whatsapp which is convenient and also quick. HIGHLY RECOMMEND! Hugos Dad.”

“There have been a few hiccups with Fudge and our time with the vets, but they have been more than happy to resolve and/or explain things clearly! The vets and nurses are always very lovely with Fudge, even if he is wary/anxious/etc Thank you guys for doing so well with my boyo!”

“Nurse Morgan Goring is an excellent nurse. She is patient. Professional. Understanding and a phantom of knowledge”

“Really good service provided by Julian and the staff. Very polite and friendly, 5 stars!”

“Lovely staff, and they all take an interest in your pet. Brilliant customer service each time we've been here.”

“Very down to earth nice lady's in there my moms dog is a little monster but they sort him and do a fantastic job in the vets and the grooming”

“Friendly vets practice. Always made welcome. Nothings too much trouble. Pets are always fussed over,even though one of them is vocal.”

“Very friendly staff and a perfect job done my dog looked amazing after his cut, would highly recommend to everyone *****”

“I took my 1 year old lab for a checkup due to her breathing. She’s an extremely nervous dog and always has been, she’s currently in training. I can’t thank the staff enough for being so patient with us. Our first visit, we couldn’t even get near the vet without my pup being terrified, after speaking further with the staff, we figured out a way to have the consultation. Such amazing and sweet staff and I really appreciate how much they helped us. We’ve been with many vets, yet this is by far the best. Most vets wouldn’t have wanted to see us again. The only way we got a happy tail wag was when my pup noticed the teddies they had on display, I can confirm their teddies are worth buying too! They are super helpful, if you also have a nervous pup, I called up to explain and spoke to them in advance. I definitely recommend! (As you’ll see in the photo, she was extremely happy with her teddy)”

“Looked after my pet and arranged an emergency appointment when my pet was injured. Staff are welcoming, friendly and caring. Offering a hug and tissues when I was upset.”

“1st rate for pets very attentive & compassionate. nurse was lovely to our cat only needed claws cutting but she acts like she's having surgery. very clean place”

“We’ve visited this local vet many times with our Frenchies, and every experience has been fantastic. The atmosphere is always welcoming, and the staff are incredibly friendly and caring. Their prices are affordable, and they’ve consistently provided excellent care for our dogs. We truly appreciate the love and attention they’ve shown. Highly recommended! We travelling from Nuneaton as we think they are the best ! — With love from Thor & Nova”

“the best vets in my experience for small animals. i have used first vets on several occasions now for my guinea pigs, the most recent being for an emergency. we were able to get an emergency appointment within half an hour of phoning. the vets are not only knowledgeable but so kind as well. i have experienced different vets surgeries in the past who are afraid of small animals or have refused to touch them but nothing compares to the care both my guinea pig and i received at first vets. the vet we saw talked us through our options and didn’t make us feel rushed to make a decision. unfortunately, my guinea pig was put down but they handled her with dignity and respect, wrapping her in a clean blanket for me to take her home in. i must also praise the reception staff as well, who were so genuinely kind and compassionate. we were so very well looked after on a truly awful evening, i really am grateful to have such a knowledgeable and caring vet practice in my area.”

“Brilliant staff, totally professional and a pleasure to talk too”

“So. I arrived at this veterinary practice and was greeted in a wonderful manner by a very hyper receptionist, who escorted me to a seat and informed me that the Vet that had been informed that I have indeed arrived. The Vet then opened the consultation room door, and walked with me into the room, I was then met by a very energetic Spanish woman who was quite clearly obsessed with my canine companion who is called Belle. She provided a thorough examination whilst talking to her in a VERY high pitched tone of voice. She then administered the vaccine and asked if she could show the rest of the practice what a delightful patient she was, in which I agreed, I then saw my companion being paraded around the practice as some sort of icon. Once returned I headed to reception when a male member of staff (Jacobe) I think his name was, shook my hand and said thank you for being here this morning and thank you for being the wonderful human being you are.”

“Ironically perhaps my dog loves the staff here! (Once she’s inside the door that is). From a human perspective, the staff are always polite and friendly and show real empathy to pet owners and the pets themselves. Can’t recommend these folks enough!”

“I can't fault this place . My beloved cat was diagnosed with osteoarthritis. The receptionist staff have always been kind and thoughtful, explaining the medication. Also if I need to call the reception staff are always kind and caring. The Vet/ Surgeon Victor Daniel Garcia was exceptional with my Cat Sherlock. He genuinely showed care and compassion and kindness . He went above and beyond went Sherlock was diagnosed with anemia, checking him over for his own peace of mind . I cannot thank him enough, sadly my Sherlock passed away peacefully. I called up to cancel his appointments . The receptionist was so kind and sympathetic. It isn't always about money as I feel they all genuinely care . Keep up your kindness and compassion THANK YOU”

“Lovely vets! Took my bearded dragon in for surgery with Bogdan. He’s amazing, such a lovely guy and super informative. He looked after my beardie so well! Would definitely recommend”

“All of my animals have been coming here for over a decade, incredible staff and lovely environment x thank you for all that you do!”

“Really was so caring about the loss of my friends cat Sydney. We got his ashes and they put them into a lovely keepsake box . It was gifted with a card and boxed and bagged up beautifully.”

“The centre was fantastic in the adoption of our cat Skippy. They made everything easy and simple and all the literature they gave us was informative and helpful. Skippy is now enjoying having a big house to run around, though I think she is looking forward to going outside to chase the birds!”

“I can’t thank Vets for Pets West Bromwich enough for the incredible care they gave to my cat. He had a very poorly eye that needed surgery, and the whole team were outstanding from start to finish. The facilities are spotless and state-of-the-art, and every staff member we met was kind, patient and genuinely caring. They explained everything clearly, kept us updated throughout, and treated my cat as if he were their own. His recovery has been amazing thanks to their skill and attention.”

“Despite my parent’s dog being registered locally with another veterinary practice and me ringing during their opening hours expressing concern that the dog needed to be seen urgently, I was declined an appointment. I was left ringing round and Shepherd’s Vets came to the rescue with an Out of Hours appointment at home to sadly put to sleep their dog. The visiting vet and nurse were compassionate and caring and I can’t thank them enough for their support during what was a difficult and heartbreaking position. The only vets locally to do home visits and I will transferring my cats to their care to ensure I don’t have a repeat experience of being declined an appointment in a pets hour of need!”

“Thankyou to the staff that look after my dog when he went missing due to the bad weather”