The 30 Best Department store in Brighton

“Bought a VW Golf R was the smoothest car-buying experiences ever. The Golf itself has been amazing so far drives like a dream, feels solid, and is way more fun than I expected. But what really stood out was how straightforward the whole process was. Conor kept me updated the entire time and made sure the paperwork didn’t feel like a headache. If you’re thinking about getting a VW, I’d 100% recommend going through Conor. Smooth, simple, and genuinely a great experience.”

“Very friendly yard and counter staff .. had a large order of sand and dust to pick handballed on by ant in the yard .. couldn't ask for more”

“Mason was honestly brilliant! He was really friendly and helpful from the start, and made everything super easy. He helped me find what I needed straight away and made sure I left happy. You can tell he actually cares about doing a good job. Great customer service — thanks, Mason !”

“My first time visiting Argos in Hayward’s Heath. Customer service officer - Chloe saw me looking a little puzzled by the ‘tablet’ and immediately came over introduced herself and proceeded to help me find exactly what I needed. She was polite and extremely professional - her customer service skills outstanding - well done !!”

“Good shop , and the staff is helpful”

“Heartfelt thanks to Will and to the fitting team at Flowers for absolutely outstanding customer service, and an amazing experience. I cannot recommend these guys highly enough. We were met with genuine care, consideration and felt as though nothing was too much trouble. The knowledge and attention to detail shown by this team are second to none. Amazing!!”

“Called in screwfix Worthing Broadwater today - 28/06/2025. I have to say a big thank you to both Josh & Livvy, who both restored my faith in customer service. Josh and Livvy were completely customer based, and defo went the extra mile for customer service. They were both Professional, polite, and had a clear desired to give an excellent customer experience. Thank you Josh & Livvy @ screwfix Worthing Broadwater.”

“Great service but they only keep a limited stock as it's a small store. Larger items need to be collected from other stores”

“Clean spacious store, lots of choice, good prices. Great location in central Brighton.”

“Always like the range. My daughter was having a meltdown and the one of the lady staff members allowed me to leave my trolly full of stuff to take my.daughter outside to calm down. There was no judgement, she even asked if we needed anything.”

“BRILLIANT CUSTOMER SERVICE My husband and I have just had one of the best customer service experiences we've encountered in retail in years at John Lewis in Horsham. When you think about the iconic standard of service John Lewis is known for, this experience truly embodies it. We booked an appointment with the Sleep department for Sunday 30 Nov to buy a new mattress and they were absolutely brilliant. The whole team went above and beyond moving mattresses around, readjusting setups, and doing everything possible to make sure we felt confident and happy with our choice. Everyone was incredibly helpful and accommodating but our biggest shoutout goes to Sue, who was friendly, empathetic, knowledgeable and endlessly patient with us. She made what could have been an overwhelming decision feel genuinely enjoyable. Highly recommend!”

“What’s not to like! I LOVE this place! Prices are VERY reasonable. I wanted it all! Go go go”

“Visited Holmbush store on 31st October mid afternoon to purchase a pair of trousers for elderly mother (101 years old!). Found pair she liked but too small so went to desk to order larger pair. We were served by very helpful assistant Jane H who told us there were no size 12s available in that store. But Jane did a search and came up with availability in Worthing (one pair left although slightly longer length) so we headed off to get there before closing. We were in luck and able to buy them and mum was very pleased. Thank you to Jane for her extra care and attention to our plight which is not often found these days!”

“Today I was served by an absolute diamond. I don't live in Sussex but had a delivery to collect from there. Amazing service. Young bloke by the name of James, couldn't fault him at all.”

“Love popping into the TK Maxx on North Street whenever I’m in Brighton! It’s a big store with loads of variety – from clothes and shoes to home stuff and beauty products. You never really know what gems you’ll find, which makes it kinda fun. Prices are great if you’re into finding branded items for less. The layout can feel a bit packed at times, especially when it’s busy, but that’s part of the treasure hunt vibe. Staff are helpful if you need anything. All in all, a solid spot if you’re looking to grab a bargain in the heart of Brighton!”

“The staff are really friendly and kind.”

“Lovely helpful staff. Manager is doing a great job. Lovely quality merchandise especially in ladies. Love the whole shop!! Just simply love it. X”

“Its amazing to have Argos in Newhaven. My family love coming here. I was served by a lovely young lady named Sam, who is the pinnacle of what every retail shop desires. Great manners, Excellent Customer service and most importantly knows her products. Keep up the good work. ♥”

“Love this shop. Great choice of home wear and household goods. Ideal if looking for a gift with plenty of choice at a really great price ! Def worth a visit.”

“Wife is a regular here. Good range and prices if you have time to scan the racks. I assume a bit of pain for all husbands lol.”

“Great shop and everything we needed, staff were fast and efficient. Some good deals we felt too, especially in this day and age”

“Outstanding service, I was looking for a particular Christmas food item which has been sold out elsewhere, the manager of the food store searched supplies and managed to find their very last stock of the item! Absolutely brilliant service! Thank you so much!”

“I feel compelled to write this review following two recent visits to your store, where my mother and I were assisted by Jackie. Jackie was not only welcoming but also exceptionally attentive. She went out of her way to ensure we were catered for with our purchases. What i enjoyed most was her wonderfully personable approach, which immediately put us both at ease. Please pass on our thanks to Jackie for providing such a class shopping experience.”

“Convenient location. Friendly staff. Comfy bed. Amazing breakfast!! The pancakes were dairy free which made my heart happy :)”

“With covid going on, there were a queue to get in, but we were expecting that. Once in, easy to find and knew exactly what I needed to do with my pre paid items. Staff were friendly, store was clean. The one issue is parking, but that's to be expected from a store in this location.”

“A Truly Inspiring Day Out at The Range, Worthing! I can’t recommend The Range in Worthing enough — what an uplifting experience! I found myself completely immersed in the crafts section for what must have been hours. There’s something truly transcendent about the atmosphere there — the scents, the colours, the heady creativity that just seems to fill the air. I left that aisle feeling lighter, brighter, and absolutely brimming with inspiration. After my deep dive into the world of solvents and sealants (honestly, some of the best-stocked shelves I’ve ever seen), I drifted blissfully toward the café for a well-earned break. The ambience there is delightful — warm, slightly surreal in the best way — and I was charmed to discover what I initially thought was a petting zoo! Turns out, it was just a very friendly group of locals enjoying their tea, but the atmosphere was so welcoming that I felt right at home among them. All in all, a 10/10 sensory adventure. The Range isn’t just a store — it’s a state of mind. Can’t wait to go back and lose track of time all over again”

“Came in to buy a new christmas tree, and was very pleased with the service. It was very easy to place my order on the in-store devices and Ben brought my order out very quickly.”