Financial service in Derby

“We purchased a property which was being listed through John German. Their communication throughout the process was fantastic and they were quick to respond to any queries we had about the property. Thanks to a very friendly team in the Burton branch we are settled in our new home.”

“I can’t thank Faye enough for the amazing job they did organising my holidays to Europe and Thailand. From the very first conversation, they were incredibly helpful, professional, and genuinely invested in making sure everything was perfect. They took care of every detail — from flights and hotels to excursions and day trips — and made the whole process completely stress-free. Every recommendation they gave was spot on, and the excursions they helped me book turned out to be some of the highlights of my trip! Communication was always quick and friendly, and they were happy to answer any questions I had, no matter how small. It’s rare to find someone who combines such efficiency with such a personal touch. Thanks to Faye, I was able to just relax and enjoy my travels knowing everything was handled perfectly. I wouldn’t hesitate to book with them again and will definitely be recommending them to friends and family.”

“Our Willington surgery had no appointments and offered us Derby walk-in (hard parking, long waits), or the consulting pharmacist at Hatton (a first for us). The pharmacist was very helpful, conducting medical tests including stethoscope, BP, NOX, with all our medical details available on her computer linked to Willington. She was very helpful and friendly, exceedingly knowlegeable, answered our questions, gave clear advice and appropriate needed medications. We could also park a few yards from the shop.Cannot speak too highly of our whole experience.”

“Very nice service, the Ms Sanghera is very kind and sweet. Everything got done in no time. The place is beautiful with all the wooden architecture.”

“Fantastic service and cover from the commercial team at One Call. Communications proved speedy, yet informative and effective in terms of the insurance provided. Wouldn’t look any further for business cover when acquiring quotes in the future, Andrew was splendid to deal with and I look forward to any further liaison with the team. Thanks one call!”

“In troubling financial times I have found Derbyshire community bank understanding and their structure really helps people.”

“Martin and his staff at Chartwell have looked after our company for over 15 years now. They have always offered us a professional yet friendly service. We have always been kept updated of any tax changes that may affect our business, our accounts are submitted on time and nothing is too much trouble if we require any additional financial advice. Highly recommended!”

“Chrissy, was absolutely amazing. I took my watch clasped into her shop and within 2 minutes it was fixed. Great service. Thanks Chrissy. A great service and a great shop with plenty of variety. Kind Regards Wayne”

“I have used Frank Innes to manage the letting of my property for over 15 years, and received excellent service during this time. I recently decided to sell, so naturally chose Frank Innes Sales to do this for me. Again the service was first class, my contact Alice kept me informed at all stages, providing a professional and excellent service. Would highly recommend Frank Innes for both Sales and Lettings.”

“Sara and Sarah were very helpful during our property purchase. We experienced a few delays on our side at conveyancing, but Sara was able to keep the sellers updated and re assure them of our position. Thanks team, keep up the good work!”

“Went into the spondon store Derby and was served by Samantha. The purpose of my visit was to amend a flight from Mexico. My son is currently back packing and he had emailed ahead giving permission. I spoke to the store on the phone prior to coming into store to confirm the email and when I arrived at the store Samantha was expecting me and was organised to act upon the amendments. Samantha was in conversation with me throughout the process. Talked me through the process and checked back on each detail. Great customer service and again nothing was too much trouble and this is why I would recommend Tui all the time to family and friends. Thank you”

“Claire is very helpful took me through options slowly and cleRly”

“I had an excellent experience working with Mark Wallbank at the Finance Advice Centre. Mark was incredibly knowledgeable and guided me through every step of the mortgage process with professionalism and expertise. His communication was outstanding—he always kept me informed and made sure I understood all my options. Mark's helpful and approachable manner made the entire process smooth and stress-free. I highly recommend him to anyone looking for reliable mortgage advice!”

“Paul and the team have supported my small business from inception to current day. From organisational set up, structuring, day to day reporting requirements and managing issues foreseen and unforeseen, Paul and team have helped.”

“We moved house at the beginning of November, we cannot speak to highly of the staff they were superb from beginning to end, from Heather who priced and put our house on the market,and also met and showed us round numerous properties. Eliza who kept us informed at on a regular basis, and calmed my nerves when things got tricky. Also Debbie who finished off the sale for us . We recommend them to anyone embarking on selling their property .”

“Hannells Mickleover were absolutely fantastic. Went above and beyond - doing much more than they needed too. Kept me fully informed and helped with all the paperwork. Fully recommend 5*”

“RandD is a great service. It really takes the headache out of making R&D claims enabling the team to get on with doing some actual work.”

“I cannot fault the service i have received from the team at maple, jenny has been brilliant in assisting the change form employee to self employed, the step by step approach was really helpful, and massively appreciated”

“I have been using Inniaccounts for 6 years and over this time I have been very happy with the service. While the company provides a high quality software capability, its the staff in customer services and their accountant that really shine. I have had director's loans, mortgage applications, job referencing, changes to IR35 and non trading status, that all have required help. The organisation has a very deep level of knowledge and as such the staff, even new staff, are always answering my queries to the highest standard and almost universally within a day.”

“Really helpful staff, we were served by Abigail B who really couldn’t do enough for us. She was very knowledgeable and gave us great advice.”

“I’ve used Henry Rose on a number of occasions, repairing some jewellery, certification for insurance and most recently to design a ring for a big birthday. Kerry and all the team are always so helpful and friendly, Kerry specifically was fantastic with my ring and I absolutely love it. Wouldn’t hesitate to recommend.”

“WOULDN'T USE ANYONE OTHER THAN THIS TRAVEL AGENCY. we as a family have been using this travel agency for as long as we can remember. The customer service most importantly by mr mohsin himself is second to none. Very punctual with answering the phone. I have been tempted many times to use online alternatives due to minor price differences but luckily have gone with these guys and have been proven with the right choice always as in the time of adversity and uncertainty these guys always come the rescue. I WOULD HIGHLY RECOMMEND ANYONE TRAVELLING TO CHOOSE THIS AGENCY AS YOUR GO TO TRAVEL AGENTS. for a headache free and peace of mind experience when on holiday. Should have given 7 stars if available.”

“Very friendly staff with great customer services”

“Excellent service, very friendly staff and good quality products. He went out of his way to help me with a ring issue which was resolved quickly, 100% recommend to anyone!”

“I purcased a lovely dab rdio from them..Lovely dab radio..In great condition .”

“My partner and I had the help of Catherine Bee when buying our first home and we cannot recommend her enough. She responded promptly and was more than happy to answer any questions. She made the whole process from start to finish go so smoothly and checked in for regular updates. She was is so kind and helpful. Would 100% recommend for anyone in need of a Solicitor. Thank you Catherine!”

“Sarah Southall @ Smith Partnership Burton An exceptional service in unprecedented times. Our property sale commenced just as we came out of the first lock-down and as we found, not all solicitors adapted as well as Smith Partnership to this process. Throughout, Sarah was professional, approachable and when our house purchase fell through empathy. We were so impressed that some months later when we found another property to purchase, we contacted Sarah to represent us again. Even though, by then, we were living some 200 miles away. Would definitely recommend.”

“I visited M&S Derby today for a bra fitting and was served by Lacey, who was absolutely amazing from start to finish. She made the whole experience comfortable, professional, and genuinely enjoyable. Lacey was warm, knowledgeable, and incredibly attentive — nothing was too much trouble. She took the time to explain everything clearly and helped me find the perfect fit. Her customer service was exceptional, and she is truly a credit to the M&S Derby team. Thank you, Lacey, for making what can sometimes be a daunting appointment feel so easy and positive. I’ll definitely be returning and recommending you to others!”

“Moved house with Jodie Aston as our solicitor. She was very persistent and professional with the issues we had, and was clear and honest throughout the process. Very pleased and assisted by Zoe. We would definitely recommend to others.”

“Amazing service, highly recommend”