Pharmacy in Derby

“Staff are so helpful and accommodating. They helped me resolve an issue with my prescription and contact my dr surgery for me: Advised me on payment plans due to the number of items I need. Even offered to let me use their phone if I needed. It’s nice to see a family run practice with a personal approach; understanding and so friendly.”

“Staff are always lovely friendly and as helpful as they can possibly be. Wouldn't want to use any other pharmacy.”

“Honestly the best pharmacy around, I wish I could remember the one gals name she always remembers ours and takes great care to go above and beyond for us , thank you especially when it's so hard getting into a doctor at least we can depend on our pharmacy”

“I’m not sure how “Wayne” comes to the conclusion that the lovely ladies in the pharmacy don’t work hard because every time I go in, which is quite often they are all running around like mad people!!! They work extremely hard & are always happy & very polite to customers so my suggestion to “Wayne’ is to stop criticising people whose jobs you couldn’t do yourself!!! Ok.”

“After a week of suffering with both ear,s blocked. Haroon gave both ears a thorough clean out. Within 20 minutes, my hearing was back fully. Haroon was both informative and approachable. I would highly recommend the service.”

“Dont normally leave reviews. But went in to boots this morning to pick my prescription up. I thought i had two but after a quick chat with Sarah after i showed her the nhs app she told me the date they would be expected. She also advised my on a few things i could do to help with my condition, which i will take any advice. She is a credit to the store. The service is always brilliant from all staff. Many thanks”

“They were incredibly kind and patient while helping me. It's a great experience for someone owning a cat for the first time.”

“We had to wait a bit, because vet was performing emergency procedure on someone else's little friend, but it's understandable. All staff was attentive, calm and friendly. Vet was kind, knowledgeable and our scaredy cat was comfortable around her. Clinic is tidy. Location easy to find”

“I was tempted to keep it to myself how great this pharmacy is as I don't want them to get swamped but that would be selfish of me and I have no doubt they would cope anyway. Having experienced poor service at a number of other Chaddesden pharmacies (very slow turnaround on prescriptions, refusal to stock certain prescribed medications and general poor customer service) I stumbled across Vision Pharmacy on Woollaton Road after calling around to find somewhere stocking my prescription because my usual nominated pharmacy didn't have it. Not only did they have what I needed but they said I could go there immediately and they would have it ready for me. This happened a second time a few months later at which point they offered to switch me to them permanently and I haven't regretted this. I recently went to collect medication for my children, but it turned out they didn't have a nominated pharmacy. Vision Pharmacy offered to track the prescription, set up my children with them as their nominated pharmacy and provided the medication straight away. They are always so friendly - the atmosphere when you walk in is that of a busy pharmacy but one where everyone is pulling together as a team and working hard like busy bees and the result of that great work ethic is a fantastic pharmacy running like clockwork and happy customers. I have never had any delay in collecting prescriptions here after coming straight from GP appointments and by their own admission they just feel it is important to do a good job to help people in the community as that is what they are there for. Nothing is too much trouble for these wonderful ladies. Thank you so much for all your hard work, you are an asset to our community.”

“I have always used this pharmacy for myself, parents, grandparents and now my own children. The staff are always so kind and will give the best advice on any situation they are faced with. Bin goes above and beyond to help, nothing is too much trouble, he's always ready to help with a smile too. Great service always! 5+*”

“I have been lucky enough to use this pharmacy for 15 years. They are a fantastic team and nothing is too much trouble. Always on time with my prescription delivery. Cannot fault them. The best!!!”

“What can I say??? Very human, professional, carrying an helpful with anything within their knowledge and much more..... I know it's bit bold....but, honestly??? They are life saving in really times of need. Thank you so much for everything and thank you for being there when we need......honestly! Thank you.”

“Brilliant. Called the pharmacy to ask if they had my medication in stock. Lovely man took all my details and is already getting my medication ready for me to collect. Really efficient and answered the phone fast and happy to help me.”

“Helpful and efficient. Staff lovely From telephone call to front of house to having my flu injection they are all so friendly and professional a model for others to follow . Superb again Thank you everyone involved”

“Polite, considerate, helpful. Great service by lovely staff members. Thank you”

“Love this place great prices the staff very friendly and there's so much to see.”

“These guys were fantastic this last week! I arrived in a feeling very ill and sorry-for-myself state after being told at a DIFFERENT pharmacy that they would charge me £20 for a consultation and my prescription on top of that! Willington Pharmacy were lovely, kind and their consultation was free. I did ring beforehand just incase but I was seen within 10 minutes of arriving, the right medication was prescribed and staff were great. Highly recommend!”

“Very polite and professional staff and fast and efficient service, would definitely recommend and use again”

“Staff here are great. Very helpful.”