Accommodation services in London

“Have stayed here twice and have been blown away both times. Rooms are beautiful, great attention to detail with the treats in the room, everything is clean and the facilities available are fantastic. The Spa in particular was a wonderful experience, the staff are so warming and knowledgeable, and the massage was 10/10. The breakfast has a fantastic selection, proper quality ingredients and you can order cooked dishes off a menu if you wish. Will definitely be back. From the moment you arrive to the moment you leave, the staff are so friendly and will look after you. Was also very useful when I had a concert at the O2 as you could just go down this long corridor that connects to the O2, so no needs to go outside!”

“The hotel staff were really friendly and welcoming. They upgraded my room to a city view - the view was picturesque! The rooms are very clean and have good natural lighting. The spa was a nice addition too. I would like to give a special mention to Nely and Tia, they went above and beyond and made my stay enjoyable.”

“I needed a room urgently late at night, and the staff were incredibly helpful and quick to assist. I got a room right away and even received an upgrade, which made the stay extra comfortable. Everything was spotless, and the team was so kind and welcoming — especially Vincent, who was exceptionally friendly and helpful. I truly felt safe and well taken care of here.”

“This hotel is in East London, so if you're not well acquainted with London, you could still stay here if you're open to using London Underground for travel (which would almost always be faster than Uber. I only used Uber except for going back to LHR & it was a mistake not to use the Tube, in retrospect) to central London. Since there are political/activist rallies on many Saturdays, you may not want to stay in central London (or at least, not for all your nights in London). I've had bad experiences on two separate occasions (traffic may get re-routed & you may have to walk for miles & miles). You might not wanna make the mistake of arriving at the hotel in an Uber from LHR if you have few bags, because a direct Tube line to/from LHR is a couple of minutes away from the hotel (Google Maps shows a 4 minute walk, but it's actually even less!). The hotel is right next to Westfield, one of the largest urban malls in Europe. Last week, I was upgraded to a 1 BR suite owing to my Explorist status (technically, Explorists are not eligible for suite upgrades, but Hyatt House only has suites, so a studio -> 1 BR suite upgrades is possible for Explorists. YMMV). The hotel staff is quite helpful. Carlos from the front-desk called me when my suite became ready for check-in. My bags were secutely held & transferred to my suite when it became available. The decor of the suite was quite good. Breakfast spread was better than I had imagined. Vegan croissants were also available. The hotel's guest-operated laundry facility is also quite good. As of now, you need not hassle yourself with getting coins just for laundry, because it's free for guests. Definitely the best Hyatt House property I've ever stayed at.”

“Very wheelchair-friendly student accommodation, located in central London. Safe and comfortable.”

“We really enjoyed staying here! It was a great location - close to a tube station, the Natural History museum, Kensington park, lots of shops and places to eat, and pretty streets to walk down. Our room was charming and clean and the bed was very comfortable. The staff were all so friendly and helpful. We stayed with our 9 month old baby and they were very accommodating. Would definitely recommend.”

“Lovely hotel with spacious rooms and a comfortable atmosphere. The staff are friendly and professional, making the stay smooth and enjoyable.”

“Great hotel! Lovely, nice sized rooms, well appointed. The hotel also has a super convenient grab-n-go market that also sells some fun goodies, and it’s not terribly overpriced. The high tea is a standout! It’s themed and fabulous! My favorite high tea, it’s served in their beautiful, intimate restaurant with live piano music, fun street views, and wonderful service! A fantastic place for afternoon tea!! The tea and offerings are extremely plentiful and then on top of that they send you home with two large pieces of cake!!! All beautifully boxed up—it’s amazing. Great service overall for the entire hotel and experience. Only drawback is the location on the street with no real crosswalk, it’s scary coming and going with crazy traffic.”

“The staff were all friendly and welcoming. Lovely rooms, a unique interior when it comes to the bathroom display. They also offer a storage room to place our bags in after our checkout until our departure time and there’s no charge! 10/10 would recommend.”

“We stayed here for six nights and had a very pleasant stay. The room was sizable, shower great, bed comfy, the towels fluffy, and the staff all very polite and attentive. This hotel is at a beautiful river side location. We would definitely stay here again.”

“10/10 London caf, sausage and hash brown baguette bought me back to life on a hangover. The service is always rapid and everyone is super friendly, the food is great, portions are brilliant and absolutely insane value for money.”

“Stopped for a quick bite and was impressed with the service and speed. The staff was friendly and got my order out in under 10 minutes. The pizza was hot, and fresh.”

“We stayed here last weekend so we could attend the Rugby World Cup Final & the staff couldn’t have been nicer! Hotel was easy to get to & parking was available on sight if you arrived early enough. The hotel was modern, clean and tidy. There is a Costa, a bar and a really nice restaurant. The staff were so helpful during check-in and all of the staff in the restaurants were beyond h delightful - they even managed to sit and feed 9 of us late at the night! Joffan looked after us so well! The rooms were clean, tidy and the bed was so comfortable. We all commented on how quiet the rooms were - will definitely be back for our next Twickenham visit!”

“Location is unbelievable and if you like a walk before bed. This is ideal. Hotel is so friendly all the staff are a treasure. I will be back for a longer stay and a relaxing time.”

“I stayed here for a Dimash Qudaibergen concert on the 12th Nov, 2025 at the Ovo. The hotel was filled with dears (fans) from accross the world. The staff was friendly and helpful. The rooms were clean and comfie. Breakfast was also amazing, fresh variety of food, good value for money. Overall great hotel I can recommend.”

“I had a great stay at this hotel. The property itself is nice, modern, and very well-kept. The staff were friendly, helpful, and welcoming. The hotel also has on-site parking which was good. Even when the main car park was full, the staff would arrange additional parking elsewhere There are lots of restaurants and food spots nearby, giving plenty of options for meals. Plus, the transport links to Central London are very good, making it easy to get around. Overall, a smooth and enjoyable stay and i’d definitely recommend”

“I had such a comfortable and relaxing stay at Hilton Syon Park. The service was excellent throughout, the staff were really attentive and friendly. The hotel was spotless, and the atmosphere felt calm and luxurious. I stayed for my anniversary and been with friends few times I enjoyed an amazing dinner there, and I also booked a massage during my spa weekend, which was absolutely wonderful and worth every moment. Overall, it was a perfect spa getaway. Highly recommend!”

“I had a genuinely excellent stay at ibis Styles London Ealing, and it exceeded my expectations in every way. From the moment I arrived, the hotel felt welcoming, modern, and well cared for. After a long journey, Mac made the check-in process smooth, friendly, and completely stress-free, which instantly put me at ease and set a great tone for the stay. The room itself was spotless with a unique cinema theme that made it stand out from a typical hotel room. I especially appreciated the small personal touches, a welcome card waiting in the room and a little chocolate, which was such a nice surprise and made me feel genuinely welcomed. Another thoughtful detail that really impressed me was the complimentary pastries available one of the evenings I was there, along with free orange juice for guests. It’s a small gesture, but it adds a warm, generous feel to the hotel and shows real attention to guest experience. The room was comfortable, quiet, and relaxing, and the overall atmosphere of the hotel was friendly and calm. Everything felt well organized and cared for, and it’s clear the team takes pride in what they do. I would happily stay here again and wouldn’t hesitate to recommend the hotel to anyone looking for a comfortable stay with excellent service and thoughtful touches throughout.”

“Clean, quiet, and amazing employees. We loved this hotel all 6 nights that we were there. I would definitely stay there again. And the grocery store basically right under it was also nice. You should definitely consider staying in here in ealing if visiting London. It is a charming town with extremely easy access to the city.”

“We relcoated to London for an extended period and while we were looking for permanent housing we stayed at Sanctum - it was just perfect for what we needed. The apartment was clean, quiet, comfortable and spacious - and was equipped with everything we needed. But equally as impressive was the staff - all were incredibly helpful and pleasant. Thanks very much for a great stay!”

“This was our first time in London, and our stay at Novotel London West was excellent. The location was great and very convenient for both the tube and bus. Rebecca was a lovely host and very welcoming. The room was clean and spacious for the three of us. We had a very comfortable stay and would happily recommend this hotel.”

“Stunning exterior and interior of the hotel. The rooms are beautiful and they have this victorian feel to it. Granted it is not the biggest for the price (Around £190/245usd a night). The only complains were the room doors arent exactly sound proof. You can hear when your neighbours come back and you can hear if people are talking right outside. Probably because the room i stayed in(241) has a visible gap underneath the room door. The ventilation in the bath room dont seem to work well, if you take a hot shower, it fogs up the toilet pretty badly. I mentioned it to the counter staff for maintenance to check and was quickly brushed off with its normal, its like that. The location wise is excellent. It is literally right beside Gloucester station which has Piccadilly line to Heathrow airport. Great connectivity via Central/district lines to the city centre as well. There is a Tesco express just opposite and a larger Sainsbury's supermarket around a 8 mins walk away. Multiple food options are within stone throw. Just the location alone deserves 5 stars. Overall I had a rather pleasant stay.”

“I used to stay at Mayfair House...the difference is clear..the location is great because with the St johns wood high street going into town most times may not be necessary. If u have a vehicle the underground parking is also first class...to me its a 5 star apartment hotel!”

“I loved everything. The hotel is 5 minutes from Pimlico underground station and a 10-minute walk from Victoria station. Very clean, it feels more like staying with family than in a hotel. I love the very British lounge. We sat down for breakfast, which was kindly offered to us. Excellent concierge service, super friendly and helpful. We'll be back again at the end of October. Thanks to all the staff.”

“What a lovely hotel in such a great location, everywhere was easy to walk to, lots of things to see and do in the area and easily accessible. Check in was extremely friendly and all the staff were very attentive. We had a few drinks in the bay where the staff were also very attentive and helpful. Rooms were a nice size with everything we needed…. Except a kettle and tea making equipment or so we thought… partner found it in a drawer just before we left! We had even gone for an early morning walk just to get a cuppa and presumed the hotel had gone down the American route if just providing coffee…. Just a suggestion but it would have been helpful to have been told about the location of tea making equipment or a sign somewhere in the room. Likewise I didn’t find the mirror until we left either! Other than this it was great, a lovely comfy bed with very nice bedlinen. Nice toiletries in the bathroom and it was nice to have a separate bath and shower. Would definitely stay again”

“Very satisfied with our stay at the Hub. The hotel was happy to store our bags prior to check in. The room was spotlessly clean & the beds were comfy (though we did request extra pillows). The nighttimes were peaceful & there was a black out blinds on the window. All the staff, including the duty manager & chefs were very friendly & happy to accommodate my partners dietary requirements and the bar/breakfast are was comfortable. The location was very convenient, as was the 12 noon check out time. I would note even the larger of the rooms are on the small side & perhaps more suitable for a single person and I found the way the lighting in the bathroom was connected to the lighting in the room a little odd.”

“We just used this hotel for one night to see a show. Location was brilliant - a minute from Carnaby Street and Soho. Check in was hassle free, and the room was perfect. Not huge, but there was a classic Premier Inn bed, great shower, and everything you needed for your stay. The room was spotless! Service was excellent. We needed a couple of extra pillows that were provided without fuss. All in all, a nice place for a short stay!”

“If you’re looking for a central spot that’s close to all the go to tourist attractions (buckingham palace, Westminster abbey, etc) this is it! Hotel is clean and beautiful with a great staff and all your standard Marriott amenities with a nice little upgrade. And the view was absolutely unbeatable. They have a full roundabout drop off area which is really great for cab pick up and drop offs, a rarity in the city. We had afternoon tea at the Library which absolutely lived up to its reputation of beautiful views and great tea service. Kings cross was even a quick cab ride away. Overall 10/10 recommend if you’re looking for a comfortable, convenient, and elevated stay in the heart of London.”

“Me and my partner had a lovely stay we will definitely be coming back, staff were so polite, friendly and helpful!!. The spa was a lovely touch and the breakfast was really nice with good selection I should have stayed for longer!!. Only thing I would add is smart tv with YouTube or Netflix on it but not the end of the world haha.”

“This hotel is perfect for a family with little kids. We traveled with our 2 and 3 year old boys for a week exploring London. Everyone working at the hotel from housekeeping to restaurant staff were top notch, making us feel so warm and welcome. The location is great as well, right by the Elizabeth and Jubilee line, and is a straight shot to heathrow and central London. Even Gatwick is an easy two train ride away. The are plenty of places to eat within a short walk of the hotel. As a Hilton gold member, I received the free buffet breakfast for the family and we loved it. A custom omelet station and a kids corner with kid friendly cutlery was also part of the breakfast. They had coloring pencils and drawing worksheets that also kept the kids busy. A special bonus for me was the steam and dry sauna that is attached to the gym. Lastly a special shout out to all the amazing staff. Literally each one. But I'll mention the ones I remember. Simon, Pradeep, Ayomide, Abbas and all the others, thank you thank you. We look forward to staying with you again on our next visit.”