Store visit in Kingston Upon Thames

“Exceptional quality and service! From the moment I walked into Richmond Kitchens, the whole experience was a pleasure. The end result is a beautiful kitchen that’s genuinely beyond what I expected. They use Leicht kitchens, which are absolutely stunning — top quality and fully bespoke to your space. There’s also a huge range of worktops and appliances to choose from, so it really feels tailored to you. Matt’s design was brilliant. He made the most of the space and adapted the plan seamlessly to fit with the building work, including new windows and doors. The installation was on time, done to perfection and any small follow-up bits were sorted quickly and efficiently. I spoke to a few other local suppliers before deciding but it was the quality and level of service that drew me to Richmond Kitchens and they completely delivered.”

“Professional service at a competitive price. Excellent advice on which strings and tension to use. Best thing about him is that based on your availability to pick racket, Mark adjust timing and provide service at the best rate. I wouldn't go anywhere else now. Highly recommended.”

“Had great customer service today from an employee I didn't catch the name of, but she gave me some great advice about wicking thermal base layers for a caving trip. I was on a tight budget and torn between two options she picked for me, she was very reassuring and gave me time to think about it which I really appreciated. Alvaro was very friendly and helpful as well, I'd definitely go back here in the future”

“Brilliant service from the Kingston team, repaired my beloved tent and lent me the tools to deal with a bike puncture that happened just as I arrived. Really knowledgeable team that are familiar with the kit they sell. Couldn't resist picking up some more camping accessories while I was there, always worth the investment with Alpkit.”

“We had an incredible experience at this small family-run Lebanese restaurant! The owners were exceptionally friendly, guiding us through the menu and suggesting delightful dishes. The variety of both meat and vegetarian options allowed us to savor an array of flavors. The cozy atmosphere and fresh, delicious food make it a must-try spot. A gem in the culinary scene!”

“OMG biltong, where have you been all my life??? Drop what you’re doing and visit the shop to try delicious and authentic produce. Staff is very knowledgeable and will recommend you good bits if you’re unsure what to get! I can’t wait to get back to try truffle biltong. Great for gifts chutneys groceries and bbq. Would highly recommend”

“I recently visited vape & shisha hub Kingston and I was genuinely impressed. The atmosphere was clean, relaxed, and welcoming—perfect for both seasoned vapers and curious beginners. The staff(sunny) were friendly, knowledgeable, and eager to help me find exactly what I needed without being pushy. They had a wide selection of vapes, e-liquids, coils, and accessories. I especially appreciated the variety of flavors—everything from classic tobacco to exotic blends like lemon peach and passion fruit. They even let me sample a few before making a decision, which made the process easy and fun. Rating: ★★★★★”

“Exceptional customer service from the lady who was manning the ladies changing rooms on a busy bank holiday weekend. She was extremely knowledgeable about the stock, made helpful recommendations and went above and beyond to help customers.”

“Unusually small queues here. It's my favourite one to go to for that reason. Also with a handful of other building suppliers in the same forecourt it's very handy. Great little bakery just around the corner for a cheeky sausage roll in the mornings too.”

“BoConcept has provided most of the furniture used to furnish our new sitting room. They visited our flat and provided computer aided design furnishing suggestions. They were extremely helpful and the furniture has fulfilled our expectations. We are happy to give them a 5 star rating.”

“Great experience. Great selection of clothing.”

“Really great customer service - staff are super lovely and helpful. Would defo ship here again.”

“Good prices and all kind of tools available! Highly recomended.”

“The Savanna Kingston is our favourite little shop when ever we feel a little homesick. The staff now are extremely helpful, friendly and very supportive...Thank u”

“friendly and kind staff, neat and tidy. way more better than seoul plaza tbh.”

“Great service and if you can get the items you want in the kids sizes and in the sale then you're winning!”

“Great service - team was patient and knowledgeable but not "pushy" . Selection was just enough ie choice of 3-4 but not 15 (would be overwhelming for a novice like me). And there was a bit of sales on too so great to have a good price points.”

“I rate 5 star for the service as all the staff are fantastic, 5 stars for the lovely cakes, but sadly, only a 1 star for the atmos/ambience because the new owners, I believe, decided to remove the beautiful piano that I used to adore playing there. Also it was linked to constant background piano notes, cleverly playing out of the piano while no one played it. That really was quite relaxing and unique whilst enjoying the food and cakes, and after my weekly office job , I would look forward to my visits there at the weekends to unwind and sometimes play.. A great hub and centrepiece has been ripped out of the heart of the cafe. It blended in very well and also was a fine backdrop against the old churchyard opposite through the tall windows. I just was preparing my Xmas carols repertoire and some more new lyrics when I visited there last Saturday, but my piano was gone!”

“Thanks to all of the Team Members at Princess Alice Hospice Kingston ( furniture shop ) Old London Rd For always greeting me with friendliness & smiles For taking furniture donations during 2025 on behalf of a valuable kind person who’s no longer with us which is the way they wanted things Sooo people friendly who swiftly pick up on things if / when they see you & it may appear to them perhaps things may have changed & take the time to ask how things are Yes you’ve probably got it They’re kind & compassionate beyond what one may hope for in some less than easy times for lots of people Thanks kindly You are all appreciated J”

“For me, one of the reasons that retail is fading is due to retailers neglecting the user / customer experience. Prestigious retailers, Harrods, Selfridges etc., get this right. There's also a huge focus on UX / UI on-line, but not often in retail. My experience today was different. Greated really well by the staff, and taken care of brilliantly by Jem. Great customer experience, guys. Thanks.”

“Bestest shop i ever visited in the area”

“I am so glad Me and Mrs Andrew in during the 1st lockdown last year met Kim and Vix from Kingston Branch. They were waiting for their booked in customers but they managed look over our plans and in those 10 minutes gave us our perfect ensuite! From start to finish they were full of great ideas and guided us through the whole process. All I can say to those customers who didn’t show up – your loss was our gain!”

“The local shop of mine is very helpful but need more parcel services like amazon evri DPD and the opening times are very convinient. The people are very nice”

“Fab clothes at affordable prices. Devastated to find you're not in Castle Street anymore. Have you relocated? If so where? Desperate as bought all my clothes from you!”

“Agata and the team were just delightful. Thank you for all your help and support in finding my perfect dress. Took all the stress out of finding the perfect dress for a special occasion .”

“Great shopping centre . All you could need under 1 roof without going into london”

“Came in to see a suit I’d seen online and to seek some advice. The wonderful Amy was quick to see me and answered all my questions, gave me some great advice and gave me so many options to try on. I didn’t buy anything but the care and attention she gave to helping me out in finding the right colour, fit and style really left a mark on me - she was so lovely, polite and helpful the entire time even after I’d expressed I wasn’t buying on the day. When I do buy she’ll be the first person I speak to! Thank you Amy!”