Statement piece in Manchester

“Lovely staff, amazing range of vintage items to choose from :)”

“Beautiful clothing love Monsoon. Samina was really helpful in helping with my sizing today- she went above & beyond!”

“The children's clothing in monsoon is beautiful and the reason I was there although they didn't have the size I needed for the item I went for, the store is bigger than I was expecting, it was well laid out, it was a bit messy but they had black friday sales going on. Staff were well presented and polite. The store is fully accessible to wheelchairs and prams”

“Had the most wonderful birthday shopping experience at this store. Huge thank you to Ruby for her amazing customer service, she went above and beyond, and I couldn't be more grateful. Without her help, I would have walked out with nothing. Instead I ended up spending more than I ever have in a store with a big smile on my face! Can't wait to come back ♥️♥️♥️”

“Assistants yesterday morning was amazing, they got my size on order to be delivered the next morning I’m so please with how nice and helpful they were thankyou”

“Couldn’t fault the service! Recently bought a sofa and a dining table with chairs from here. Paul the salesman was very knowledgable on all products and tended to all my requirements. The delivery team was amazing, quick & hassle free on a date that suited me. I’ve recently been back to order a wardrobe as I was so happy with everything. Would definitely recommend!”

“We have visited this store many times and have always been pleased with the products and the polite, friendly and helpful staff, but today (04/09/25) we felt that one member of staff, Emily, was particularly helpful, nothing seemed to be too much trouble. She helped us find one item and we were looking for another that we had seen online, she found there was only one in stock but not where it would have been expected, however she searched, enquired with other staff, and found the item we wanted. We said thank you but thank you again, Emily.”

“Great store and service with a smile. Can get busy in the car park. I would recommend a visit. Lots of offers in store too that you don’t see on line, unless you’re looking!”

“I’ve just been in to view the show room in Trafford park and ordered x2 of these gorgeous chairs! The service was amazing, and they were so helpful regarding measurements and delivery. Definitely recommend!”

“Great value for money! Impressive customer service from the start - wish more companies were like this. Love the cabinet and is very roomy inside. The clutter from my music room has now gone! Perfect solution. Thank you!”

“Amazing experience! I got my conch pierced today by Vikki and I have nothing bad to say! Despite me having several other cartilage piercings I was terrified of my conch but she calmed my nerves and assured me that it’s one of the easier piercings! She was gentle but quick, making sure I was okay afterward! We went through the aftercare advice and she was very kind and professional. I’m in love with my new piercing - 10/10 experience! Thank you to Vikki, I will most definitely be back and I absolutely recommend!”

“We went into the shop in Golden Square Warrington. We were approached by a lady called Katie who was really welcoming and funny. We were looking for a wedding ring and she was so helpful. We would defo go back here, her customer service was 10 out of 10 x”

“Love TK Maxx, I always buy something from there, as there is a great selection of varied items!! I hope TK Maxx never goes bust!!! A truly freat place to shop!!!”

“IBBY was very helpful. He show different options to choose. Feel thankful.”

“Never found such a stylish boutique in Manchester! I was finally able to try so many of my favorite designer brands offline. I like the decoration of the store and the warm service. Everything is very good. I love this store”

“Thank you to the lovely ladies in the Roman shop in Bury today! I was trying to source some shorts for my holiday tomorrow. Nothing like being last minute, plus we are in winter but the team looked upstairs for me and found shorts in my size. Thank you for your help, it's really appreciated.”

“I cannot express how high the service was that myself and friend found yesterday. We were looking for a specific heel and colour shoe for a wedding outfit and every one of the staff couldn't of been more helpful. They went above and beyond! Within minutes of finding a perfect shoe and matching bag to unfortunately not having her size to next minute having an alternative style and her size in minutes. The mgr/assistant mgr asked to see the dress and then she was off round the store! Another assistant was in the back looking for anymore styles for my friend. Honestly well done to all the staff on Thursday 30/03/17 at the Bolton market place New Look. You made a lady smile and we both felt like you all were our personal shoppers! You were amazing! Thank you.”

“Thank you for the excellent service.”

“Staff are amazing and super helping and always smiling ❤️ the selection of items are amazing too”

“A shout out for the retail customer service staff in New Look, Warrington. Bought shoes last week and the lady couldn’t go out of her way enough for me… the same must be said downstairs where I went to pay. Plus by having a bit of a laugh along the way made me feel even more valued. I also telephoned today to enquire about a clothing item and whilst they didn’t have what I was looking for, the lady was very helpful, courteous and ended by wishing me a lovely day. Thankful.”

“Heard good things about the place..im taking my grandson here on Saturday for trainers so....we shall see...obviously I will purchase if good..your feet are important and deserve quality on them”

“Lovely sales representative .explain you all in detail.good prices”

“My husband is thrilled with his replacement wedding ring. His original one had started to hurt his finger. His ring size was measured in the shop and we ordered on line. The ring came within 3 days with a gift bag and ring box. Very pleased with the service, would recommend”

“I am blown away by how amazing this team is. Every member of staff was so incredibly helpful and went above and beyond any level of customer service expected anywhere. From the very first phone call. Advice help and reassurance over a personal issue of mine right through to sssuuuuper fast processing my order online. After id decided with a very much needed ton of assistamce and multiple calls from me about what i wanted..... Personalising it! In literally minutes and shipping it to me within 30 minutes. It is so beautiful! Exactly what I was looking for! Communication has been absolutely perfect and consistent! Not just with the staff but between them. Relaying messages to each other for me. My order was not simple and I was not a typical easy customer at all! My needs were very very specific! Once again to all the girls and the owner/manager! I really really appreciate you all! Thank you so much and I will never forget how much you've helped me and made my heart full! Thank you soooooo very much xxx HIGHLY RECOMMEND! I WILL BE ORDERING AGAIN! You're professionalism is unmatched. This meant so much to me .... very sentimental piece of jewellery. Thank you all”

“It was my first visit, the gentleman was very welcoming. I bought 4 items and was very pleased with them. I will definitely be visiting again”

“Fabulous clothing , very reasonably priced ...Good quality and style”

“Very lovely shop run by a lovely person who always greets you with a smile good quality clothes at good price love love ❤️ this shop”

“Quality clothes and staff who are lovely and not afraid to advise if an item doesn’t fit well”

“Best online shopping I have ever done. Fabulous dress, good priced, and even though I ordered it late it arrived the next morning a few hours before we went on holiday so mrs delighted!! 5 stars all the way can’t wait to order again.”

“Absolutely adore my recent purchases in the sale. Thank you Sue. Xxx”