Women shoe store in Southampton

“I phoned ahead, about a style I saw online and found they had a variety of sizes and widths in that style. I visited. I had the sole attention of one of the assistants who remembered my phone call. After trying on four different pairs quickly I was able to purchase and now own a wonderfully comfortable pair of shoes.”

“Such fantastic customer service, experienced thanks to staff member, Princy. Princy was professional, friendly and caring, going above and beyond to create memorable shopping experiences. Dress is great quality and the music and lighting are at perfect levels! P.s. maybe some more changing rooms please”

“Exceptional customer service, my mum and I were very impressed with Viral, especially. He went above and beyond to help us pick the right shoe for me, even though it was busy. Thank you :D”

“I went in on Sunday 27th July. Approximately 2pm to collect an online purchase, and the two young women on the till were so helpful and went out their way to help me, as i bought an item in the shop but i needed to go to a different collection point. But went out of their way to make my life easier, They helped me navigate retrieving my collection code, and one got the item for me, whilst i paid for the ither time , team work in action, they were an absolute credit to the store. I should have got their names.”

“Jai at size? Southampton was so helpful with helping choose the right shoes, was kind and patient during the sizing checks. Would 100% go again!”

“I had a very positive experience at Clarks Winchester yesterday. Our salesperson was Amelia G and she was so great with my two boys (age 2 & 4) she was very patient with the littlest one. I felt she really engaged with them positively and listened to the eldest with what he likes. I would highly recommend this store as it feels very personal. Thank you so much for making getting shoes (usually very stressful) a good experience.”

“Good quality clothing products. Always a lovely variety. I adore the handbags here where they also sell matching purses all beautifully made. And the shoes have a nice variety in stock to from stilletos boots and trainers available up to size 8. Also on offer are a lovely selection of coats available in different lengths and styles. Clothes sizes available are sizes 6 to 18.”

“A lovely branch of Next located in Southampton. Plenty of clothing selections for men and women. Staff are helpful and friendly.”

“Nick at JD Sports was amazing—super friendly, knowledgeable, and efficient. He helped me find exactly what I needed quickly and made the whole experience smooth and enjoyable. Because of him, I’m much more likely to shop at this store and with JD Sports again. Great service!”

“We where seen by a lovely girl called Maddie , we came in to get our little girl meshered up for her first ever shoes now shes trying to walk we felt realy cared for she didnt mind us snaping a couple picks as we went along it sounds silly but after a long road to getting to have our own baby this was one of the experances we where realy excited for and im so glad we where cared for by maddie she was lovely and a credit to your staff On the off chance she rembers us we where the rainbo shoes in a 3g , rainbo shoes for the rainbo baby”

“Quite a large shop with a great assortment of items.”

“Great customer service today from Tanya at New Look, Castlepoint Store, Bournemouth. Really helpful and happy to help”

“Good for school shoes. Friendly, professional staff who gave good advice. No pressure to buy. Didn't feel rushed. Tv to watch for bored siblings.”

“August 2025: Now moved to a new location around the corner in the former Next shop location close to JD Sports. I saw an add on my phone about a special offer at Mataland. So, I went to my local store at West Quay retail park. I went inside and was looking around for the item. I found the entire store to be really tidy and well set out as if it had just opened. I found a member of staff who, I later discovered was the manageress. I bought the item on offer and continued to look around the store. I was very impressed by everything. I don’t normally shop here but upon seeing this immaculately displayed store I will definitely be coming back again. The prices are also very good value too.”

“When open the store is a great place to visit , great value for items , very polite and helpful staff. Stock well presented. Plenty of dressing rooms ( not able to use due to Covid) . Click and collect service is available and you are kept updated by text to say when recived in store. Remember to use your membership card.”

“The shop may be small but always has a good range of clothes, shoes and accessories. The staff are friendly and helpful and deal with any issues that you may have.”

“Lady called Sandra who was guiding staff to check out or self check out was helpful, cheerful and informative. It was a pre Christmas Saturday and was busy. She remained approachable and fun. Thank you Sandra”

“What an amazing, tastefully curated collection (from several brands)”

“Really pleased bought several items great quality and price”

“a lovely store staff very helpful and pleasant glad when I can shop there again .”

“I had discovered a defect in colour change in an item of clothing I had purchased from the store and decided to return it. The staff could not have been more helpful and whilst they had never seen such an instance previously were gracious in replacing the said article with new immediately. Whilst I have enjoyed shopping at the store on numerous occasions, this level of customer service was exemplary. 10/10”

“Fantastic independent clothes store, the staff were incredibly friendly and knowledgeable about their range. Clothing selection was refined and great styling. I'd go out of my way to come back here.”