Pet store experiences in Birmingham

“Changed to Brentknoll after poor service from previous vets who I had been with for over 20 years. They could not get my dog in for check up for an ear infection as deemed it "non urgent" and could only offer me appointments several days later (initially called on the Saturday and told to call back Monday and then when called back on the Monday was only offered their practice 8 miles away or the next day - by which time my dog was in agony). Brentknoll were lovely from the moment I called and got me in within a couple of hours. Lovely service and sorted her out so wouldn't hesitate to recommend. Transferred to Brentknoll from now on and will avoid the other vets like the plague!”

“Friendly and helpful staff, it has pretty much everything you need for your pet and all at great prices”

“My westie as been to this groomer several times. Amazing staff. the cut this time was the best he's had !! They certainly know how to cut a westie breed. Really pleased can't recommend enough. Alot of so called groomers haven't a clue how to cut a westie but these certainly do!!”

“The best place for frozen fish, meat and fresh meat and poultry.”

“Just wow!! How amazing was it to go into the shop after travelling all the way from Gloucester to pick something to see a pet store that has so many hamster safe products, still a few that need looking at.. but someone had gone to the effort of building a complete set up at the back of the store, I’m sick of going in Pets at home and seeing all the unsafe cages, to walk in this store and see such a lovely set up, just for pets you did good, and credit to whoever did this set up ❤️”

“Went here the other day first time with my granddaughter. Fish stock is low but priced reasonably. We bought a pair of gold fish and added these to the tank and seems to be quite happy among others.”

“There was a mix up with my order when I ordered a viv and heat pack for my dragon. Mitch went above and beyond to help me resolve. Finally got what I needed from another store but wanted to say thank you to Mitch for helping”

“Lovely place. Not always enough staff when packed but has everything you need. Also has a big garden centre as well.”

“I stay here a few times a year for work and the staff are always extremely helpful and professional. The rooms are a decent size and have a good desk for working. The beds are comfortable although there was some low-level noise from other rooms. The location is good, with restaurants all around and a Sainsbury's Local around the corner. Being close to a main nightlife area, the location is busy through to the late evening and is well lit. Breakfast is fine and there is a chef station for cooked-to-order eggs. It's a 20-min walk to New Street Station with some sharp but short upward inclines on the way to the hotel. Alternatively there is a metro/tram stop nearby on Broad Street with a direct frequent service to the station.”

“Again iceland great to shop there, so many fantastic deals and staff wonderful”

“Visit regular for the mini zoo i have at home, always got what i need and giid customer service”

“Excellent place to shop for all your house hold and garden items..bit disappointing that I couldn't get a industrial chrome fan here although other choice was available..although I felt disappointed I would still visit this outlet as I didn't get what I wanted at this store but obtained it from one of their other outlet..well worth visiting for shopping or just browsing..”

“We've just moved nearby and what a great little shop! Has a great variety of food, items, lovely fresh bread, household goods and drinks. I was super impressed and very relieved that we can come here rather than the rather grim little supermarket just up the road! The Co-op was clean, tidy, well stocked and has an amazon locker too. Excellent!”

“Wouldn't take my dog anywhere else. The lovely lady has had him since a pup and he is always spotless. I trust her so much with my boy!x”

“We visited this morning and tried breakfasts. The best taste ever we tried in the UK so far. Presentation and quality are good and match the price. Coffees are a big surprise. We love it. Will try the lunch dishes next time. The only thing that needs to be mentioned is the music, too loud.”

“The one pharmacy with medicine in stock always. Also items are not overly priced. You will find a range of decently priced items if you cant get down to your local saver shops. Since this company took over lloyds I can say service is excellent and professional. You are always acknowledged. Best advice is given.”

“Great people, very knowledgable, great range of products. Never going back to kibble, my dogs are SO much happier on a raw diet.”

“Amazing shop to go to I’ve bought a ball python from him on 22nd dec and she’s beautiful hasn’t given me any problems and very tamed I also love how you can watch your little pet growing up on his YouTube channel before you get it”

“What an amazing experience! After having extremely bad experiences with other groomers fresh paws has given me a new found confidence in dog groomers ! My dog willow came out looking like she stepped right out of a magazine! She was happy and looked absolutely amazing! They gave great advice on how to groom her at home and even gave us some food advise ! Absolutely amazing customer service and everyone was so friendly ! Will definitely be going back !”

“We had a lovely prosecco afternoon tea Tuesday for my birthday which my friend brought me. The ladies were very friendly, we couldn't eat all our lovely cakes so brought them back in a box. The food was very nice and fresh lots of choice. We will definately be visiting again to try more on the menu. Thank you”

“This pharmacy is awesome I still use it even though I am three miles away now. Libby and the other lady who work here are super friendly ultra professional and always helped to resolve any issues I experience ...”

“Everything we needed Lovely gentlemen behind counter was very knowledgeable and friendly!! On a very hot day thank you .”