Shoe store in Derby

“Very positive experience. Exchange t-shirt for another size. Staff very helpful and straightforward to exchange. Great selection of clothes and a good vibe. Thanks”

“Went to get my wedding dress today and found it almost straight away - the staff there were lovely and helpful, especially Hollie as she helped me with fittings. Lots of choices and sizes to look through, and the prices are very decent - highly recommend!”

“Impeccable customer service. Cannot rate the assistant high enough. Daniel (the Assistant) was friendly, polite, knowledgeable, and actually engaged in conversation. He was patient, running back and forth letting me try as many pairs on as I wanted, and overall was a pleasure to buy from. I now have a lovely new pair of boots and a very pleasant shopping experience. Would definitely recommend”

“Thank you to Lucy for helping us pick our babies first pair of shoes. We were surprised that we didn't have to book an appointment or wait for that long.”

“Seen a couple of reviews saying that the customer service wasn't too good. (I know it could be a different staff but wanted to see what it's like now) I had read these reviews before going but was very pleasantly surprised that as i entered the shop i was greeted by a very friendly woman. She was very chatty and helpful, I was hoping to try on some shoes but didn't have any socks on me. Kindly enough the lady went into the back for me and got me some of their christmas socks to use so i could try on my shoes. The shop was very clean and tidy with a nice range of shirts, bags, shoes and more! I would recommend.”

“Love Next clothes because they're comfortable, longer lasting than cheaper counterparts”

“Fantastic service, customer focused care and looked after us really well. We were taken through everything from the car seat advice and latest care and attention it takes to bring your child up safely in this new world with all its gadgets. Thank you so much for all your time and care. We have found the one stop shop for all our baby needs x”

“I’ve shopped at this new look for years but the last few times I had visited this store I have been blown away with exceptional customer service provided by a lady working there called Rachel. Rachel is very personable, happy to help and nothing is to much. She makes visiting the store so much more enjoyable!! She is an absolute credit to the store and I hope this gets recognised if it hasn’t been already.”

“Amazing service from Sadeed! Really friendly and helpful. 5 stars all the way!”

“I take all my unwanted clothes here. Great service every time.”

“Fantastic place, half the price of retail prices! AMAZING”

“⭐️⭐️⭐️⭐️⭐️ Impressive New Sports Direct Store! I recently visited the new Sports Direct, and it’s absolutely massive! The store is super spacious and well-organized, making it easy to browse through the huge range of products. I was especially impressed by the variety — from basketball shoes to football boots and casual trainers, there’s something for everyone. The selection is one of the best I’ve seen in one place, with plenty of top brands and styles to choose from. Whether you’re into sports or just looking for everyday footwear, this store has you covered. Definitely worth a visit if you’re into quality and variety!”

“Great shop, with v. Reasonable prices.”

“Lovely experience shopping here with my wife today. We were met in the store by a very cheerful, polite and friendly young lady by the name of Lizzy. She helped us find exactly what we wanted to purchase and also gave us some free samples so we might be back to buy some more aftershave and perfume. She is a credit to your store.”

“Great choices of shoes, I chosen these adidas black & white shoes and they were the perfect size. The size was 10 and a half. These shoes looked really cool.”

“Good store with friendly and helpful staff. The store doesn't have a massive range but it doesn't provide the most popular items across all the mayor brands. The shoe selection is large and as is my favourite brand Adidas. The colour and styles at JD is great as they have many exclusive designs and they are always that bit special. Love the carrier bags too, always feel special. The points system on the app are also good money saver.”

“Actually really surprised by the other reviews of the store so thought I’d leave my own regarding my experience on 19/11/23. Store looked great and had lots of stock in sizes I needed but most importantly it had a brilliant atmosphere. Whilst shopping I witnessed multiple staff interactions and everyone seemed so happy to see each other, work together and get stuck in to the next task. It was really refreshing especially on the lead up to peak. Had a great shopping experience from start to finish.”

“Finally, a shop in Derby with the biggest brands. Great variety of brands and clothes to choose from. I would highly recommend a visit to this retailer. Great customer service also from the staff, always smiling and willing to help.”