Park in York

“This is our own experience with this business, and we know different clients will have different experiences — but we always leave reviews based on the service we received when we ordered or visited. Review for: Moxy York – Black Horse Lane, York First Impressions
Moxy York immediately stood out with its fun, urban, and modern vibe. The downstairs area is full of character, decorated with eye-catching urban art, hanging pod chairs, plenty of selfie spots, and even a photobooth complete with dress-up hats and caps. The luggage carts by the entrance were incredibly helpful when we arrived with multiple suitcases. The overall first impression was stylish, energetic, and welcoming. Cleanliness & Safety Concerns
The hotel was clean throughout — from the reception area to the lifts and guest rooms. The lifts are secure and won’t operate until you scan your room key, which we appreciated as an added safety feature. CCTV inside the lifts added an extra layer of reassurance. The bathrooms, both in the public areas and our room, were spotless, and the baby-changing facilities downstairs were spacious with a wide sliding door that easily accommodates a pram. Food Quality
Breakfast was excellent, with plenty of hot and cold options, good coffee, cereals, pastries, fresh fruit, and a variety of juices. Gluten-free options were clearly available, and we loved the sign that mentioned vegetarian sausages cooked to order—just ask a staff member. Everything was well stocked and fresh. The bar also served well-priced soft drinks, and we appreciated the free pints of cold ice water when requested. Ambience & Surroundings
The ambience at Moxy York is playful and modern, with thoughtful design details such as bright pink filler used deliberately to highlight cracks in the concrete floor—turning something ordinary into part of the décor. There’s a beer garden, a pool table, books, board games, magazines like Empire, and even a free retro Street Fighter arcade machine. Everywhere you look, there’s something creative or fun. The hotel feels lively yet relaxing, perfect for groups, couples, families, and students alike. Service & Atmosphere
Every member of staff we interacted with was polite, friendly, and eager to help. The front-desk team created such a welcoming environment. We loved the gesture of a free cocktail or mocktail each on arrival. They even had special offers like a 20% student discount and a free mimosa for graduates on the day we visited. Dog owners will appreciate the custom stand at reception with water bowls for both large and small dogs. Small touches like free cucumber water at the bar and umbrellas available to rent added to the sense that Moxy pays attention to guest comfort. Facilities
The hotel offers lots of thoughtful amenities: A well-equipped workout room directly opposite the lifts Fast, clean lifts with fun selfie-style Instagram templates inside Monthly event notices and clear signposting throughout the hotel A first-floor ironing room accessible with your room key Modern, comfortable guest rooms with sensor lights under the bed (perfect for late-night bathroom trips), air conditioning, USB ports, a European plug socket, a wing-backed chair, a kettle with tea/coffee and Biscoff biscuits, and secure locking feature. Bathroom amenities including shampoo, conditioner, hand wash, and body wash The room was quiet with no banging or noise from other floors, leading to a very peaceful night’s sleep — something not all hotels manage successfully. Although there is no on-site car park, there is a Q-Park nearby and several other parking options within walking distance via parking apps. Signing up for Marriott Bonvoy is worthwhile too, as it makes Wi-Fi sign-in quicker and lets you collect points. Overall
We wouldn’t hesitate to recommend this hotel and look forward to staying at The Moxy in York again on our next visit. I hope this honest review helps others make an informed decision.”

“Second stay at this Travelodge. Ideal location, easy 10 minute walk into York centre. Excellent service from Rebecca on reception who was very friendly and helpful. Breakfast the standard all you can eat buffet which was plentiful and fresh. Only downside was the parking ( we got the last space on Sunday mid afternoon) guests were allowed to park up to 5pm on day of departure which meant the car park was constantly full. Otherwise a good stay.”

“Ideal location for our needs visiting family in York. Decent sized room with very comfortable beds. The shower room smelled fusty (as it did on a previous visit. I think it's a drain issue). Good buffet breakfast with a good choice of hot food. Free parking.”

“This is a nice campsite and is well maintained. It is in a good position to explore the local area including York. There is some slight road and air noise but it wasn't enough to bother us. The owner is really nice and willing to help if you need it. The facilities are well maintained . I would recommend getting a fire pit too, they are very nice in the evening.”

“Easy parking. Lots of parking spaces. Very clean well laid out shop. Friendly and knowledgeable staff. Easy on line ordering. Kept me informed all the way through my order. Easy pick up. No waiting.”

“Regularly come to this practice for check ups and treatment. Really high standard of cleanliness and hygiene, no long waits and friendly staff at reception. Highly recommend Dr Bindra, he offers a friendly and professional service, a very comfortable experience at the dentist and I know I’m getting the best advice for my teeth.”

“Staff are always really helpful at this B & Q, but when I went on Monday, John, in the Garden Centre at the time, was fantastic. Got the really heavy stuff on to a trolley, he went and got, and took it all out to my car after I paid. Thanks John, hugely appreciated your help.”

“Bought a Velerup wardrobe from the york store . It took a couple of weeks to arrive I was pleasantly surprised at the quality as I hadn't seen it in store . Quite heavy solid build and good instructions (took two to lift it into place once the back was on . Draw runners were metal not cheap plastic ones from other suppliers. Would recommend to anybody .”

“I 'phoned the hotel a few days before my planned stay in order to request a few things. I was extremely fortunate to have my call answered by Eliana (I hope that I have spelled this lady's name correctly). No-one could possibly have been more friendly, helpful nor intuitive. She was offering us extras for our room before I even had the chance to ask! Amazing! In fact, once we arrived, we found that the whole team was fantastic! Fortunately, our room was not one which Premier Inn has refurbished and so still retained its large desk and useful wardrobe. The free Wi-Fi was fast enough to stream YouTube at all times and the hotel is conveniently located upon York's ring road but only a short drive from the city centre.”

“Lovely park - often pass through on my way to/from different commitments. It's been made nicer and more interesting since work has been done to rewild it - I see much more wildlife there these days (nice for planet, nice for me!)”

“Excellent experience from start to finish. Staff very friendly and went above and beyond for our stay. They even decorated one of our rooms with birthday banners and balloons as one of our party celebrated their birthday during our stay.”

“Evening staff at receotion was really a top bloke. Really helped alot and had a chat for about 20 minutes. Quite remote for halal food but nothing uber eats or deliveroo can't fix but extortionate prices. Room was okay, cleanliness could have been better and a bit of a maze to get to the room. The room i asked for was on the ground floor and at furthest away from the road noise. Reception made the stay memorable and hence why the 5 stars. Thank you to the receptionist for the guidance and for the chat.”

“I like the rooms and reception. Good customer service. Affordable and make sense”

“Staff are brilliant always polite and good service”

“Brilliant! Prescriptions always ready on time, and they send a txt to let you know when you can collect”

“Great little hospital realy friendly and helpfully staff”

“Great service. It's so handy that they can cut the wood for you.”

“Dave has serviced my overlocker and my janome memory craft and has done a great job. The janome runs so smooth and like new and it does take a battering from me! Quick efficient and reasonably priced. Thank you Dave”

“Attended for a biker rally. Rally was great. The venue met the meets of the rally. Mostly was a field which was great for camping. Access it's good and there are local shops.”

“Just been dropped at Manchester Airport by Executive. Paul was my driver and it was a faultless service as always. Thanks again all. It was truly a pleasure to meet Paul. He was exceptional”

“Legend of a bloke is Andy, always willing to help no matter how busy he is! Reliable , trustworthy and attention to detail with anything on your car . Would recommend for anyone .”

“Saw a highly competent dentist yesterday for a necessary extraction. Clean, friendly practice. Staff most helpful. Painless extraction - I could not ask for more. Quick appointment, all in all an extremely professional practice. It does not get any better - recommended.”

“Since using Crystal Clear Dentist in York, I have to say this is the best dentist I have ever used, and it's so good that I don't mind traveling from Bridlington to receive the treatment, and that's down to the wonderful, polite and friendly staff, and most importantly, a fantastic dentist, Stephen. He always makes you feel at ease soon as you sit in the chair, and he is very thorough. My past dentists in my town were rather rough, but Stephen is the complete opposite. Even for extractions, I'm no longer feeling the fear of dentists like I once did. He really is that good. The best dentist I've ever had. Highly recommended.”

“We highly recommend BOB tours! We spent an amazing day out with Mark on the Yorkshire Dales National Park tour. We loved being in a smaller group, and unlike those big bus tours, we were able to understand perfectly everything Mark said through his microphone. The tour guides at this small company build the tours around key stops with added elements based on their own experience and knowledge of the area. This meant that our guide was able to rearrange stops according to the weather that day and add in a few stops based on what he learned about the interests of our particular group. Aside from the incredible beauty of the area, we also enjoyed learning from Mark’s deep well of knowledge to improve our understanding of the history, culture and economy of the area. Our one regret was that we didn’t think to have cash on hand to tip our tour guide. Tips are not expected but if you take one of these tours you will see how hard the guides work and appreciate the thoughtful personal touches they bring to your experience. We think you will want to thank your guide with a tip!”

“Lovely place to stay! Really clean and comfortable with all the things you would need for a stay- really well equipped kitchen. Lovely basket of treats on arrival welcomed you to the cottage. The hot tub was fab and a a great way to unwind after a walk around Howard Castle! The location is great- we are non drivers so it was just a short Uber ride from York station. There was also a village centre around 10mins walk away where you’ll find two nice pubs and a mini Tesco. Would definitely recommend!”

“Good place to work with fast wifi, though not all tables have plugs. There's often children so it could get loud. Strong coffee.”

“I met with the lovely Ellie about 6 weeks ago sat down with her and told her about my family holiday I wanted to book for 2026 ! She took down all my preferences , all inclusive daytime flights destinations etc , I left her to do the work for me and come back with suggestions ! She duly came back listened to what I said about them then fine tuned until she rang me and said I’ve found it!! I rushed in and booked straight away ! We are now looking forward to the holiday next year ! I can’t praise Ellie enough , dealing with me for a start isn’t easy !! So thank you Ellie I’ll be back to book more holidays !!”