Animal hospital in Welling

“Russell was so good with our dog Jango when we had an emergency visit last night. Clearly knew what he was doing and took so much time and care with Jango. The service was thorough, thoughtful and incredibly reassuring. The cost was very good considering it was the middle of the night and the level of time and care that was given. Jango is on the mend and we are very relieved that we were able to be seen straight away by this out of hours vet.”

“Excellent service. Caring staff especially Dr Phoebe who has recently overseen the care of my boy Baloo who has come back from the brink twice in the past 6 months.”

“The staff made me and my dog feel so welcome and the vet took the time to gain my dog’s trust before examining her. All the time the vet was explaining and informing me of the procedure and always put my dog’s welfare first. Would definitely recommend this surgery.”

“My mini schnauzer had a cracked tooth that needed to be extracted, and the team at Medivet—Natasha, Nicole, and Ruby—were absolutely fantastic. They were welcoming, reassuring, and incredibly gentle with our little patient (who is quite the scaredy-cat). They went the extra mile to fit us in, recommend the best option in terms of both outcome and cost, and ensure our pup was as comfortable as possible. They also provided us with all the necessary information in a very clear way, and the procedure was carried out smoothly. Honestly, I can’t recommend this vet practice more highly!”

“This vets is one of the kindest vets we’ve been too! They are so supportive and kind. When my mums dog was put down they lit the candle and held a moment silence. They are kind and compassionate and felt like they genuinely care about the animals they treat.”

“Just recently joined this vet for my dog who isn’t well and he was seen super quickly! He’s normally very nervous at the vet, but honestly, it was probably one of the best visits to a vet we have had. Rebecca put my mind at ease and was so sweet and gentle with my dog. She gave him lots of treats and I feel really informed and reassured.”

“I recently joined this practice and have seen all the vets at the surgery, as I have a dog who’s been quite unwell. Every single member of the team has been so lovely and compassionate. They’ve shown real care and gentleness towards my dog, especially considering how anxious she’s become about vet visits. They never push unnecessary or expensive treatments - only what she truly needs - and every time we leave, she’s calm and on the road to recovery. I highly recommend them. It’s such a relief to have found a practice that puts the animal’s wellbeing first.”

“After 6 years without a dog, I decided it was time to welcome a new puppy into our family. My previous dog was registered with another major veterinary group who unfortunately have had far too many complaints regarding their care in recent years. Given others recent experiences, it made complete sense to try a different veterinary group with better customer feedback, which led me to register with Medivet. I had only had my new puppy for 5 nights before some concerns arose. It was the weekend and my local practice was closed, so I contacted the Hendon location which thankfully is open 24/7. After speaking with the practice, I was advised to bring my puppy in for an examination. Upon arrival, I was warmly greeted by Chloe and vet Rebecca. After taking a sample and conducting the necessary test, I was seen by vet Olivia. She thoroughly examined my pup and reassured me that he was absolutely fine - he was just passing worms after being de-worming medication a week previously by his breeder (which is routine practice in puppies). Kobe was given a comprehensive check-up, and my mind was completely put at ease as I had naturally assumed the worst as a new, worried pet parent. What impressed me most was that Olivia spent a generous amount of time with us, handled my dog with genuine love and care, and never made me feel rushed or like my concerns weren't valid. We were provided with medication, received our bill, and were informed that we were good to go. Some may consider Medivet to be expensive, and yes, they likely charge more than other practices. However, I found that they genuinely tried to keep my bill as low as possible, which was greatly appreciated and has reassured me that registering with them was the right choice. The wait time was also very reasonable considering we had booked an appointment. I've seen other reviews complaining of long wait times, however this was absolutely not our experience at all. I would like to give special thanks to Isobel, Chloe, Rebecca, and Olivia for their exceptional care, compassion, and professionalism. All in all, it was a fantastic first experience at the vet for our 8 week old puppy. While I cannot speak for future visits, I sincerely hope I'm given the same outstanding experience each time moving forward. Highly recommended for anyone looking for a veterinary practice that truly cares about both pets and their owners! P.s. I would also highly recommend that pet owners either purchase a 5-star Defaqto rated insurance plan or set aside £100-200 per month in a dedicated fund for any future vet bills and pet emergencies. You may not ever need to use it, but when you do need it, you will be incredibly grateful to have that financial safety net in place - speaking from past experience.”

“I found the veterinary staff and receptionists to be extremely helpful, informative and professional. I have a regular appointment for my pet bunny and the staff are always very attentive and helpful. It be difficult to find vets who do teeth incisor trims without anaesthetic - so really grateful to the team here.”

“We unfortunately had to take our boy Frankie to an emergency appointment last night where we sadly had to say goodbye to him. The team were honestly absolutely amazing, kind and caring. Our vet lead us through every step with caution, understanding and patience. I cannot express how thankful I am to how you all treated us through out the process and for the care and instant love you gave to our boy. Thank you all so much.”

FELISINTHESKY LIMITED is a dedicated veterinary service located in Ashford, providing expert care for a variety of companion animals. The practice offers essential health services including general consultations, pet health advice, and routine vaccinations. Their approach focuses on building long-term relationships with pet owners to ensure the ongoing well-being of their animals. The clinic is known for its friendly and professional atmosphere, where every patient is treated with kindness and respect.

“Daisy is amazing! Would highly recommend her services, she has been walking Leo for the last 10 months :)”

“I recently registered my first pet with Medivet Surrey Quays nearly two years ago, and I am still thoroughly impressed with the exceptional care and compassion provided by the entire team. From the moment I walked in, the staff was welcoming and attentive, making both me and my furry friend feel comfortable. The clinic's organisation was evident, creating a reassuring environment. The Doc demonstrated not only expertise but also genuine care for my pet's well-being. I highly recommend Medivet to anyone seeking a vet who combines professionalism with a heartfelt dedication to animals' health. Thank you to the entire team for always providing top-notch care.”

“Been taking my cats to David's surgery since 2001, he is a very experienced vet, with a friendly staff team. I've always found him very professional, compassionate and helpful. If you are looking for a vet I would highly recommend him.”

“I had a wonderful experience today at the vet. Laura Fernández, the veterinary, were extremely kind and professional looking after my dog and dealing with the situation. I would like to thanks her again! Also the rest of the staff were really supportive!!!!! Thanks!!!!!!”

“I cannot thank this clinic enough for saving my dog’s life. After spending nearly £10,000 at the Medivet, I was told they didn’t know what was wrong and that the only option left was to put my dog to sleep. Heartbroken and desperate, I came here for a second opinion – and it was the best decision I ever made. The vets here quickly identified the real issue: a stomach bacterial infection. Instead of giving up, they treated my dog with the right antibiotics, and within days I saw a remarkable improvement. My dog is alive, happy, and recovering well – something I was told would be impossible. This clinic gave me back my best friend when I thought I had lost him forever. Their expertise, compassion, and willingness to dig deeper made all the difference. I would recommend them to anyone who truly cares about their pets’ lives. They are everything a veterinary clinic should be.”

“Should have posted this couple of weeks ago. I was delighted with Liz who groomed my incredibly nervous cockapoo. I would highly recommend and will use again . Liz did a beautiful job of making Rudi look gorgeous.”

“Anderson is a very kind and compassionate veterinarian. When we had to put our dog down he was very sympathetic to our situation and even sent us a card to let us know that we are not alone in our mourning. I’m so glad my dog managed to get treated with the upmost respect that she deserved.”