Customer friendly store in Guildford

“We visited last Friday having never seen this beautiful shop before. Great for gifts. Great choice in price range and most of all such friendly helpful staff. Thank you”

“Amazing experience here. Emma (Staff) was very helpful and calm in answering all my silly questions. She was very polite from helping me pick the right device to setting it up for me.”

“We were looking for some new furniture for our flat and Nicole has been so helpful throughout the whole process. Really professional and she made everything so easy, as if she read our mind! The service included was to a really high standard and felt very personal. Nicole ensured we were happy with her suggestions and gave helpful advise on what would go well with our flat. The design she came up with in the end was exactly what we had imagined and hoped for. My partner and I were both so impressed and very fortunate to work together with her on our first flat.”

“Excellent customer service, Hakan stayed late to make sure we got what we wanted, very impressed with the furniture and the explanation of how the 5 year protection works. If you’re going to spend that much money on a sofa it’s worth protecting it! Can’t recommend them highly enough”

“This is my second pair of Ecco shoes. I bought exostride once again but in different color. Once you start wearing Ecco you feel like continuing with the same. The staff at Guildford branch is very helpful. Georgia in particular was very kind and helped me select the right shoe and colour for my needs.”

“Happy to recommend. TPS staff was very supportive.”

“Friendly and efficient team found the item I wanted very quickly despite not having done click and collect. When it turned out I didn’t need the item for the job I was doing, they sorted out a refund easily and quickly. Top job!”

“Karen was absolutely lovely when I visited Screwfix during the week, she was really helpful and is a real asset to your company. Thank you so much.”

“Bought 6 ember tetras here about a month ago. Despite it being nearly closing time, the staff were ever so helpful and friendly. They also showed genuine care for the fishes - they ensured that I had a fully matured fish tank of reasonable size and setting. They also gave me recommendations on where I could get good Indian Almond Leaves to manage the pH. I also saw them reject an inexperienced customer who wanted to keep fishes in a fish bowl (the fish will likely suffer), and for that, I highly respect them. The ember tetras are doing well - sorry for the algae-stained glass in the very bad picture!”

“Just placed an order by telephone and James was so friendly, helpful and knowledgeable. Thank you Jewsons! Great customer service!”

“Good selection OK prices for a travis Staff all really good here too”

“I recently purchased a suit from this establishment and I must say, I was thoroughly impressed! Richard and Elisa provided exceptional customer service, guiding me through the selection process with expertise and patience. Not only did they help me find the perfect suit, but they also ensured that it fit impeccably. The quality of the suits is outstanding, and the attention to detail is evident in every stitch. I couldn't be happier with my purchase and the overall shopping experience. I'll definitely be returning for future purchases, as their customer service is truly second to none. If you're in search of a high-quality suit accompanied by excellent service, look no further! I highly recommend this establishment.”

“Hi just wanted to say thanks to Zak at the Guildford branch today. We had an issue with a tap purchased via the Farnborough branch in early 2022. A replacement tap under warranty was needed quickly. Zak liaised with the other Howdens branch to ensure this happened. Excellent customer service.”

“We had a first class experience with Jethin as soon as we arrived at the showroom. He listened carefully to our requirements, did not try and hard sell anything and guided us through our purchase. Within one hour we had secured a really good deal, and within 2 weeks we were able to collect our car. On collection day, the receptionist showed us to the comfortable seating area and encouraged us to use the coffee/tea machine whilst we waited. Jethin took the time to show us the set up in the car and patiently answered our questions. His communication throughout was excellent and would highly recommend visiting him and the showroom.”

“I have loved every item that I’ve purchased over the last two years. Sahara wether online or in the shop are very helpful. I recently had to rush in and found the dress I had seen online. The assistant helped find the right necklace too. The clothes are a pleasure to wear and don’t fall apart after the first wearing. They certainly tell the story of our lives that’s for sure. Classic clothes with good styling. Something for every one.”

“Lovely staff and super helpful. Always their to give advice or a helping hand.”

“excellent service by alessia! thank you so much for your patience and going above and beyond :)”

“Absolutely outstanding people and super good product quality. From the moment you choose your stuff in the showroom, until the delivery and installation occurs, it all goes very smoothly and without any bad surprise. It is unreal! Excellent job guys! Carlo Petrini”

“I recently bought an engagement ring from Harrington Brookshaw Jewellers and the entire experience was absolutely fantastic from start to finish. Paul, Andrew and Rhys were incredibly helpful, guiding me through the whole process without ever making me feel rushed or pressured. Thank you!”

“Fantastic shop and some amazing home and garden items for sale .. very unique. Got a table . Very helpful and caring owners”

“Plus-pets highly recommend always a great price in my orders always use these 5stars delivery very quick thank you John and Caroline”

“We have taken all of our three Wolfhounds to Beth who all absolutely loved her. She has (and is with our latest - No 3 Dexter) so caring and professional. Even her greeting to us humans is always with a smile. Considering we have had large dogs, this has never been an issue with Beth, on the contrary, she is so relaxed and confident with them. They have all come out looking and smelling lovely. We would recommend Beth 100% - even after moving out of the area, we are more than happy to travel 45 minutes for her expert service. An absolute star *”

“The person who helped me was so kind and accommodating to my needs. They gave me some great advice for my swollen piercing (not done here) and changed it to a longer bar. I had a great experience :)”

“Since the shop was opened 4 years ago, I'm only doing my shopping from there. Great customer service, cheerfully members of staff including the owners. They're treating everyone as friends which makes all new and old customers to feel very appreciated. Great authentic varieties of food, sweets, beverages are sold there which fully covers every customers wishes and taste. Well done guys and keep going.”

“Fantastic... Simply fantastic service. Spoke to Gareth regarding buying my daughter her first pet and although they no longer sold hamsters he was a wealth of knowledge. Directed me to a reputable store and was polite and spent more time answering my questions then he had to. Will be buying all our supplies from him in the future and the delivery option is a great bonus. Staff were friendly and helpful too. I do not have a second though recommending them.”

“Everyone in the store is helpful, friendly, knowledgeable and provides great advice. Great quality products generally, and if you want to give your pet food products substantially better quality than high street brands, this is the place to come! Purrfect for my cat Tigger!”

“The most helpful staff! We went in to get my engagement ring resized and Lauren was so kind, patient and helpful the entire time. Communication during the process was excellent and Lauren went above and beyond to ensure I had my ring back super fast! Thank you”

“Saw Ben today to get my first ear piercing. He was very friendly and made me felt at ease - it was like a mate did it for me. He was extremely professional and reassuring, gave me all the details I needed and answered all my questions. I really hope to see him in the future.”

“Shout out for the lovely staff in the Guildford branch especially style assistant Hang. She was super helpful (and kind) in getting me the right outfit with some lovely shoes today. Nothing was too much trouble.”

“Such a wonderful store selling a vast selection of great quality, well priced clothing. The store is always tidy and the clothing well presented. The staff are always welcoming and friendly and go above and beyond to help in any way they can. It is always a pleasure to shop at Crew in Guildford.”