Jacket selection in London

“I had a problem with delivery. Not De La Creme's fault at all, and Jay sorted this out for me immediately. That aside the coat I ordered was perfect. I have been after a maxi trench coat for a while now. For some unknown reason they seem to be either waist or mid length. So I recommend this shop and am already looking at more nice clothes. Thanks for both great customer service and beautiful clothes.”

“I had an absolutely fantastic experience here. Dan, the manager, was absolutely amazing, indescribably helpful and friendly. I would say he deserves a promotion, but he is already in the right position! I would absolutely recommend paying this store a visit if you ever get a chance!”

“Staff are always welcoming and helpful.”

“I popped in today, and I was complete confused didn't know where to start but I was approached by val who was very helpful and knowledgeable. I manged to find exactly what I was looking for. Also the lady behind the till was just as helpful and kind I belive she was called Monica. Would recommend. Even for a chat”

“It’s now under a very friendly but professional new manager and great staff. They’re a world away from the lazy and rude old manager and staff from back in October 2022. A real refreshing change of attitude. My family will return a few more times to shop now!”

“Small, quaint and with a good selection of what Sunspel does best, understated classics... Need a sweatshirt, fine cotton t or polo then this is the place to come. I'd live in this shop.”

“We went to Moss Bros to purchase a jacket for a funeral and the staff there were very helpful. They searched the store for a suitable match and found one in the back. Fitted perfectly. We paid and left happy. Would go there again.”

“I bought a suit here last week, and it was such a great experience! Tim the tailor was very attentive to what I wanted and helped me to pick up the right suit, shirt, shoes, the whole perfect combination. The experience was amazing, well done Romford!”

“I don’t normally review non-food shops, but this was an exception I would like to thank Donna who was very patient and did her very best to find me a pair of shoes for a wedding. Unfortunately, they did not have the size and she suggested online. Before I ordered online I popped into a few other shoe shops and in fact I found what I was looking for. However because Donna was so professional I decided to order online and purchased my shoes from you. Special thanks to Donna it was because of her, I shopped with you.”

“Visited the shop a couple weeks ago. That tiny brown girl in Replay gave excellent customer service however their manager talks a bit too much”

“The staff were very helpful and polite. I was seen to immediately. The quality of the merchandise is excellent. A very nice place to get special presents.”

“Primark has a range of affordable workout items, if you are planning to go to the gym to be summer ready! Fitting is quick and easy and if you happen to be able to go during week days, the queue is not very long at the till compared with weekends. Going often to the gym if you like to have a freshly cleaned outfit for each session since the U.K. weather does not allow clothes to dry very quickly, worth a trip. Leggings at £3 Sport bras at £7 Tops at £6 (got them at £3, discounted on the day) I don’t usually like fast fashion but when planning to go down in size with the comfort of daily clean gym items, it does make sense not to buy branded and expensive items. Primark also has a very nice summer collection for house items this year. I particularly loved the cushion cover they give a Monsoon vibe.”

“Spotted a dress I liked, staff member Emma was very friendly and helpful when I was trying it on. Offered to order it in my size which arrived this morning less than 24 hours from wandering into the shop! I never knew Millets sold dresses; sensible length for a shorter person, comfortable cotton jersey in an attractive design.”

“Sarah was so kind, attentive and the perfect listener. Made us so much more excited for our first ski holiday and we’ll be back for our custom boot fitting soon. Couldn’t have asked for better service!”

“Had a lovely experience today, walked into the store 10 minutes before closing, but the staff was still so welcoming. I was served by Mimi, who offered me great customer service, by working in retail myself, I’m never a fond of other stores customer service but Mimi proved me wrong!”

“Always enjoy visiting this store. Clothes quality is very good and style too. Excellent customer service always”

“I came for the cafe, but ended up in love with the whole store! bought a lot of things during black friday, great clothes and lovely staff helped me with sizes.”

“I was so grateful to see this Daddy chair. Nice little touch for man like me that love shopping with the Misses.”

“It was my first time visiting Moss Bros and the experience was flawless. Joe assisted me and my friend with renting a tuxedo, and his service was exceptional-friendly, knowledgeable, and genuinely helpful. I’d highly recommend asking for Joe if you’re looking for a suit.”

“Shopped in All Saints Brent Cross. Served by a young lady. Forgive trying to remember her name exactly - Niara/inara. Absolutely 5 star service. She went above and beyond to accommodate me. So knowledgeable. Adviced on size , body shape ,alteration wow what a talented , positive full on young lady . Well done All Saints.”

“Meng was incredibly helpful during our visit to the adidas store in Westfield Stratford. From the moment we asked about running shoes, he was polite, patient, and really took the time to understand what we needed. Most importantly, he was very informative and clearly knowledgeable about different types of running shoes, explaining the differences in support, cushioning, and fit in a way that was easy to understand. Thanks to Meng, we felt confident we were choosing the right pair rather than just guessing. Excellent customer service – he’s a real asset to the store.”

“Fantastic service really friendly staff which took care of us even on a busy Saturday thank you to the lady which seemed to be in charge today made sure we were being looked after and we enjoyed our visit .”

“Staff is friendly and variety of products. Found some upcycled denim jacket looks amazing.”

“Love the staff and cashiers their polite funny and it's nice to see a friendly face”

“I visited the store on Friday, 5 December 2025 for click and collect and also to purchase something else. The staff were extremely knowledgeable, polite, friendly, and very helpful. Their professionalism and welcoming attitude made my visit enjoyable, and I truly appreciated the excellent service.”

“Visited this shop to get some trainers for myself and my husband. The service was good, but took a while to get our trainers as it was a bit busy. One staff member wasn't great and didn't look remotely interested in her job or look like she wanted to be there. The other guy went out his way to help me find my size and gave me advice on the sizing. We did purchase a pair each.”

“Fantastic place for all football needs. The service is always top-class, and today the team went above and beyond with their customer care. Highly recommend — thanks again to the team.”

“Fabulous ladies boutique. Very reasonable on prices. Extremely friendly. Wesley is lively would highly recommend.”

“Really good clothes love the quality”

“Sarah, is a shamazing person she really helped me out this morning with nothing to do with the shop , Apologies I don't know her surname but thank you bootiful for helping me you have no idea how much you helped my anxiety I've learnt there's good people still around again thank you xxx”