Pets veterinary services in Welling

“Excellent service. Prescription arrived within a few days and a lot cheaper than the vets. Also got a few bag of goodies. Will definitely be ordering from Pet Counter again!”

“I have never written a google review before. However, I felt compelled to do so because of the exceptional service received by all the staff at Goddard Veterinary in New Addington. This is the first kitten I have had as an adult, and I wanted to give her the best start in life, so I visited 2 vets in my location. I could not believe how I was totally ignored at the first vet I visited. I thought if they could ignore a human, then I didn't know what they would do to my kitten. So I then visited Goddard Veterinary and was so happy how Marie spoke to me and explained everything to me. First impressions really do count! Since then, I registered my kitten, and she has attended there and is now an adult cat. She has been looked after so well. I would like to say a very big thank you to Marie, Liz, Helen, and Paulo for all their hard work and how kind, caring, and professional they have all been. I chose to write this review 22 months after having my first visit in order to give a true perspective of the service I have received so far. I would not hesitate for anyone to choose this vet to look after their pets.”

“I’ve been taking my pets to this vet for 13 years. They looked after our beloved cat Kipper who died of cancer in January, they could not have been more compassionate or kind when he passed. We got a condolence card from them and everything. They have always been professional, compassionate and offered excellent care.”

“Yesterday I phoned because my cat was having difficulty swallowing. I got through straightaway to a receptionist who was kind and understanding and gave me an immediate appointment. At the appointment the vet was clear about the problem, the cost, and next actions and possible outcomes. My cat was treated and we took her home a few hours later. Some grass was lodged in her throat and she had lost a lot of weight. The cost of £275 was well worth it. Thank you so much for your compassionate care.”

“We have always had amazing experiences with this vet. My dog hates the vets and they always do anything to make her comfortable. They sit on the floor with her and never offer treats (she has a bad tummy) which shows they have read her file.”

“Great experience with our cat. Very fire dry and welcoming, they know how to make Arthur feel welcome! We've Interacted with Catherine the most at reception and she's a delight, everyone else has also been lovely too! They explain things clearly as well so you know what is happening. The first time we visited it was to get Arthur chipped, there was an issue with the machine (things happen) but instead of just fobbing us off and making us come back another day, as they could have: one of the team went down to the selsdon branch to pick up the necessary wire - whilst yes we had a little wait it was way better than having to go home and get our kitten into his carrier another day!”

“I found the staff here friendly and polite. I came here with a appointment so I wasn't a walk in. However they treat everyone here equally and keep you updated as the earlier appointments do run over. Card payment is accepted here I wasn't sure about cash tho. Big waiting area so no issues there. Also the car park is free to use for customers only. Plenty of space and also they have disabled bays.”

“Thank you so much for being so accommodating with my cat’s emergency. She was admitted quickly, her pain was relieved, and she is now walking normally again. It made a huge difference to stop her pain and suffering, and I’m truly grateful for your care.”

“Easy to book appointments, friendly and caring staff.”

“I have received the best care for my new dog over the past 6 weeks. David performed a difficult surgery last minute which will be life changing for my new rescue shihpoo. I can’t express my gratitude enough. Every member of staff we saw including nurses and reception were all so informative, caring and friendly. Highly skilled team. A service that seems too good to be true ! Thank you so so much. Amy and mavvi xx”

“Sadly we had to say goodbye to our beloved dog yesterday. I found Mead Centre to be helpful, courteous and understanding during this sad time. The receptionist was nice and the Vet was brilliant and very sympathetic. She made my family feel included, gave us time with him both during and the after he went to sleep. The process was dealt with professionalism, love and understanding, thank you.”

“Fantastic vets, And my poor pup was attacked in the park and had a nasty cut under his eye. Managed to get an appointment & treatment quickly. Everyone I spoke to was so lovely, Made what was a shocking experience for me & my dog so much easier to deal with. Highly recommend”

“Absolutely wonderful practice! All the staff, Abby in reception, the doctor, Miss Annabelle were very helpful and went out of their way to assist with my dog who has an ear infection. Thank you so much!”

“Marni thoroughly enjoyed his visit to the vets this evening.”

“A vets that care, not just about your pet, but also about you and how difficult finances are for most at the moment. From looking at previous reviews- they may get it wrong sometimes (they’re only human) but they do care and they also help you to prevent things. A lot of vets won’t help you prevent problems because they want the big bill. But this vets will warn you before it costs you a fortune”

“We had gone in for a scan to see if our dog had pups and found out with 5 mins of being there aswell as we had trouble getting to the address because of traffic but the person who was in charge of the scan was extremely understanding for us being so late. Very highly recommended.”

“An excellent veterinary practice. I wouldn’t entrust the care of my two Maine Coons anywhere else. Highly recommended. I have been at this practice for 30+ years and would never go anywhere else ♥️.Chloe Chaplin is our favourite vet due to her high levels of expertise and emotional intelligence making both my boys and ourselves feel at ease and confident in the care they are receiving.”

“I can’t thank Dr Michaela enough for helping my Jasper! She was so kind to us in a stressful period and took the time to explain all of jasper’s treatment options.”

“We recently joined this vet for our cat. We needed to find a vet closer to home which is possible to get to by tram or bus, but also had the option of parking close by. We were very happy with the friendly and professional staff. They were supportive and informative right from when we first made contact over the phone, and again when visiting. The reception and examination rooms were very clean. I felt our cat was very calm throughout and we left happy customers.”

“I sadly had to put my 14 year old dog to sleep and the staff were so lovely, the vet explained everything to me so there was no shocks , millie passed peacefully and surrounded by love”

“I took my dog in today to see nurse Abbie due to a lump that appeared on my dogs leg. Abbie was extremely kind, attentive and thorough. I was worried about whether the lump was benign or not and she kindly took my dog to the vet who pricked the lump and was able to confirm that it was a cyst. Everything she explained to me was clear and it really felt like she took the time help.”

“I've always taken my cat to this vets, he hates it but I love it! With him being highly anxious they're always very patient and accommodating. Rianna the head nurse is also absolutely amazing!”

“The most amazing vets, so kind and attentive, not just for your pets but for us as owners as well. They treated my little doggy so well, they take the time to explain everything to you. Would highly recommended x”

“Amazing experience I love the receptionist she’s very lovely”

“At short notice St Paul`s Vet`s let me bring in Gerry my cat for examination. Sadly he was beyond saving but their care to both of us was amazing. Thanks for fourteen years of great service and care.”

“I have just changed my dog’s vets to ivy lodge. Amazing staff. My dog is extremely nervous and often fear aggressive. They took time in getting to know her and made her so comfortable to the point she was even wagging her tail. We have had numerous issues with her and her first visit feels like we got further than any other place we have been too! Couldn’t find a fault at all”

“I cannot recommend this vet practice enough.From the moment I contacted them regarding having my Springer 'Bailey Boo' PTS yesterday 10.4.25.The practice manager was so compassionate and understanding,the vet nurse present while he was PTS was absolutley amazing and so caring.The vet herself when above and beyond to explain what was going to happen,asked if she could start.I have nothing but praise for these guy's.Thankyou for making an upsetting experience into a calm,peaceful experience. Many thanks and kind regards,keep doing what you're doing..you guy's are amazing. -Shelley Parrott-Bailey Boo.”

“Recently saw Kim who is a vet here. I rarely leave reviews anywhere, however, in this instance I felt it necessary to leave some praise as she’s one of the most empathetic, kindest and understanding vets I’ve ever seen. Her knowledge and experience was so helpful and I am so appreciative for her help. Thank you, Kim and to those on reception. Keep up the great work!”

“My 2 dogs enjoyed themselves and fit and healthy after 2 weeks .. had no issues at all”

“I visited Pets at Home recently and was really impressed with the service I received from the lovely Randy and others team members. He was so helpful, patient, and genuinely friendly while assisting me in the store. He took the time to listen to what I was looking for, explained the different options clearly, and even gave me some really useful advice that made my choice much easier. What stood out most was how approachable and kind he was – nothing felt rushed, and it was clear he cared about making sure I left with the right products. It made my shopping experience really positive, and I left feeling very well looked after. A big thank you to him for going above and beyond – his great customer service really deserves to be recognised.”