Reception in Manchester

“Jeff was amazing!! Highly recommended, children loved their balloons. Thanks again! :)”

“Shaun delivered a desk today, he was polite and professional and went above and beyond to help us. Desk was put up quickly and all rubbish was removed. 5 star service, more than happy to recommend”

“Had an amazing time at Hawksmoor Manchester. The team’s hospitality was spot-on — friendly, genuine, and made us feel really well looked after. Started the evening with a few cocktails at the bar, which were fantastic. The steak was the real highlight — perfectly cooked medium rare, juicy, and full of flavour. Honestly one of the best I’ve had in a long while, and I’ve been to quite a few steakhouses! Lovely ambience too — perfect for a relaxed date night.”

“We held our team meeting here and it could truly not have been a better environment. We were well supported by the staff team, the food was great and the room itself was gorgeous. Highly Recommend.”

“Visited 2/2/26. As a Disabled customer and I went on my own Firstly the hotel and restaurant are fully accessible. The entrance has a lift from street level and a button to call staff for assistance to operate the lift. Staff are very accommodating. There's a lift to the basement where the studio bar and lounge is located, it a jazz and singer style bar. Sophia was the most friendly and professional of bar tender The restaurant is a classic American bistro but in a refined and chic way and the food was succulent and favourful. The meat was *chef kiss. I highly recommend this place but male sure you book in advance.”

“I’ve really liked living here- management team is very friendly and responsive. The building is well-maintained, clean, and feels very safe. The location is also a huge plus—close to trams and the train station. I’d recommend it to anyone new to Manchester!”

“Staying at Mercure Manchester Piccadilly was a fantastic experience! Raj, Kostia, and Ellie at the front desk were truly outstanding—welcoming, attentive, and incredibly efficient. From arrival to departure, everything was handled smoothly and with a genuine smile. The reception team made every interaction pleasant and easy, always ready with helpful information and quick solutions. The hotel itself is spacious, clean, and very well looked after, with rooms that are tidy, comfortable, and hygienic. Overall, a wonderful stay made even better by the professionalism and warmth of the front desk team! this”

“The apartment was very clean, facilities were fantastic as was the whole hotel, the staff on reception were always cheerful and pleased to see you. Location was exactly what we wanted as we arrived by train, the city centre was five minutes away by foot.”

“Amazing place to stay! I just want to give a big shout out to rajaa for her hospitality, she went above and beyond to ensure we had a smooth check in. The room was incredible and the amenities were perfect. I would however like to note the guest lift is out of use which was a small issue but rajaa was amazing enough to guide us to the staff lift whenever we needed it. Thank you so much for the stay, We will definitely be back!”

“Must praise the service I received in the hotel. I'd booked for the wrong date, John and his colleague at reception were super helpful for sorting me out. The 14th floor bedroom was nice and clean, with a a view on the city. Recommended.”

“"I recently stayed at the hotel and had a wonderful experience. The staff were friendly and helpful, and the room was clean and comfortable. The hotel's amenities is good, were also well-maintained. Overall, I would give the hotel 5 out of 5 stars and would recommend it to others."”

“Annual Christmas party. The staff are lovely and really helpful. Food was tasty and piping hot considering there was 75 of us to be served simultaneously. Loads of car parking spaces. Good bus routes into Stockport/Manchester”

“Wonderful soundproofing for a city location. Didn't hear traffic, banging doors or anything during the night. Very comfy bed, powerful shower, clean and useful facilities. Also lovely friendly lady on reception. Late checkout brilliant too. The beefeater attached to it is great as well. We arrived very tired from long journey and took advantage of the special offer for dinner and breakfast. Food was delicious, portions good and Holly our waitress was brilliant.”

“Really enjoyed my stay at the Manchester Portland Hotel by Sunday. The place has a cozy, welcoming vibe from the moment you walk in, and it feels like a nice little escape while still being right in the heart of the city centre. It’s super convenient for getting around, and the atmosphere makes it easy to relax after a busy day. I’d happily stay here again!”

“I had an excellent experience at the bar in the Marriott thanks to Wade. He’s one of those rare bartenders who makes you feel welcome from the moment you sit down. Professional, friendly, and genuinely attentive, Wade mixed fantastic drinks and offered great recommendations based on what I liked. What stood out most was his service—fast, thoughtful, and consistently upbeat, even when the bar got busy. You can tell he really enjoys what he does, and it shows in the atmosphere he creates. If you’re staying at the Marriott (or even if you’re just passing through), make sure to stop by the bar and ask for Wade. He’ll make your visit a great one. He really made my birthday so special x”

“Had a great stay recently! Special mention to Charlie who particularly stood out for being very welcoming, approachable and helpful with any questions and requests I had. Would recommend”

“Had a really pleasant stay as always. Was greeted with a smile by Aileen who went above and beyond to make my check in and stay as smooth as possible. Thanks Aileen for all your help. See you next time.”

“Great location, right next to Piccadilly Gardens (although can be a bit noisy if you're at the front). Staff on reception were friendly and helpful. Room was spotless and very comfy. Security on door at night, which is great as it's in such a busy area.”

“We stayed here for the Christmas Markets and the Pete Tong event at the AO Arena. Staff were excellent, the room was great. The bar is open until 5am, and you can order food until then also. The location is great too.”

“I recently purchased a quartz table from All In Stone and the whole experience from start to finish was brilliant. I live approximately 200 miles from their shop, however communication over the phone and messaging was faultless. On collection of the table, it was wrapped for protection and loaded into my van, nothing was too much trouble and the lads were all friendly. They have some lovely tables and tons of choice in the shop. I would jot hesitate to purchase from All In Stone again.”

“A decent Marriott Hotel, which has had good investment over the years. Well presented with nice external / outsourced dining of a good standard. Well worth a stop if using the airport to go on Holiday. Good for when you need to entertain at a restaurant. Would not hesitate to recommend, good chain of hotels with decent standards at all times.”

“Really good food, it's "Americana diner" themed so expect big burgers and big fries. Their fries are absolutely gorgeous by the way, not too salty and came out red hot. Portions were also solid, not too much or too small. The pricing was also good, managed to pay for 4 people (including 2 starters and drinks) under £100. I marked service down a little because they forgot one of my guest's meals so they had to wait while everyone else was already tucking in. It was also quite dark inside, lots of tables in darkness so it was difficult to read the menu.”

“Excellent customer service by Shirley baby. An absolute legend who made the check in as smooth as possible on a christmas night. (Apologies didnt catch the other fellas name) Give the night staff a payrise - they even opened the door for us and helped with our luggage. Dont expect that kind of service from a Travelodge. Very respectful staff. Check out was brilliant. Free kit kat from the staff. Bargain price and a decent bed!! Thanks.”

“Stayed here before heading to Manchester airport, easy parking and really friendly staff. Rooms were clean and good value for money”

“Clean, well laid out, good food, friendly and helpful staff. Hairdryer, small fridge, iron and board in room. Tea coffee making facilities in room. Close proximity to trams. Canal looks good at night surrounded by lights. Ample parking. Efficient lifts.”

“Great communication, great location, great apartments perfect for 2 people or a couple who want to experience the city of Manchester. Comes with safe parking and ease of access too! Oli”

“Don’t believe the bad reviews. Hotel is clean, breakfast is good value, location is good. Tram stop behind pub. Very convenient. Lovely pub serving food across the road beside tram stop. Avoid the pizzeria next door to hotel. Good car park just seconds from reception. Shortage of power sockets in rooms, bring a power strip. Lovely staff. I will return.”

“Very good hostel with friendly and helpful staff. The place was clean and comfortable overall. Breakfast was included, which was a big plus – no need to rush anywhere in the morning. I stayed in a 4-bed room, and all the necessary facilities were inside. There is a small locker next to the bed, but you need to have your own padlock. The staff were always responsive and welcoming. There is also a fridge where you can store your own food. The only downside was that the mattresses were not very comfortable. Overall, a pleasant stay!”

“Excellent service received from Todd and his team. Highly recommend this company. Great communication from start to finish. Everything has arrived within the quoted timescale and Todd has been extremely helpful from start to finish. 10/10”

“It is a 2-star hotel with shared toilet and it did the job perfectly! Don't imagine it as a 5-star hotel. The room, hard floor, bed sheet and towel are reasonably fresh and clean. Perfectly warm with a radiator and an extra heater. Not super comfy but warm duvet. The staff Dan was warm and nice, even arranging a better room for me. There was also a microwave. I stayed on a Monday night which I think it wasn't full. The bathrooms were clean, dry and bright without any damp smell. It was perfect for me to just spend the night for a few hours. Will definitely stay here again with this budget! The only problem might probably be the sound-proofing. Bring a pair of ear plugs if you are not a deep sleeper.”