Pet store in Reading

“I have used Castle Vets for over 20 years. Everyone is lovely and kind and I always feel like they love my pets (nearly) as much as I do! It’s a bit out of the way from where I live now, but I still can’t bring myself to change. My dog might never forgive me!”

“My dogs have stayed at Avalon several times, most recently over this summer. They are fantastically caring at Avalon and understand the needs of my dogs who are of 2 very different breeds. My older boy has been to other kennels previously and never seemed happy then but at Avalon he comes back happy and looking great. They love the staff and whenever we drop off they are both happy to go straight in and greet whoever meets them - I trust my dog’s opinions!! I travel 90 mins from home to take them to Avalon- they really are great. Even got sent a photo to put my kind at rest that they were fine while I was away for a couple of weeks.”

“Got same day appointments on both occasions that my little dwarf hamster was unwell. The staff treated and handled him very gently, and got back to me quickly when I called up for advice regarding his medication. They clearly care very much about their patients, no matter how great or small. Cannot recommend enough!”

“The best pet boutique around. Kat stocks everything you could ever need for your pooch, and she takes special care to get to know your dog! Expect to leave with a very happy dog because there’s never a shortage of treats or pup cakes! The seasonal toys and jumpers are our fave ❤️”

“I have used the pharmacy for nearly 5 years and cannot recommend it enough. The pharmacist here is personable, knowledgeable and always takes the time to ask you how you are.”

“Super quick delivery, the packaging was brilliant quality and lots of thought and care had been put into it. There was a cute little dog biscuit in the order which was a lovely touch. The quality of the product is amazing, the dressing gown is so soft!”

“We take our Akita puppy Yumi to Smart Paws and she absolutely loves it there, I think she likes Sharney more than she likes us! Everyone is so accommodating and friendly and Yumi comes out happy, beautifully cut and smelling gorgeous. We absolutely wouldn't take her anywhere else (not that she would let us, she tries to take us there on every walk!)”

“Clean and small so it has a calm and personal feel. The staff clearly really care and the dogs are all very content. A long grass area is due to be added to the exercise paddock which is great spaniels!!!”

“Friendly, polite and professiinal. Giving good advice and didn't feel a thing when he gave me my flu jab.”

“Excellent service from the time of enquiry with Magda to booking and treatment with Indi. We had very good advice for inoculations and medication for our forthcoming holiday in Asia. Quick and easy to get the immunisations and medication required. Lovely, friendly. Staff. Will certainly use them again and would highly recommend.”

“The best pharmacy around. All the staff are friendly and extremely helpful. The well-stocked shop is bright, airy and always clean. Our family always use the Blackwater Pharmacy for all our medications and wouldn't go anywhere else.”

“It was a Sunday night, straight from A&E looking for an open pharmacy. I called ahead and they kindly confirmed they had my medicine in stock. I arrived, with a 3 month baby who needed feeding. I sat and fed her and was waiting for my taxi. It had gone 20.00 when they close but kindly let me wait inside. Such great service! Thank you!”

“Great product, delivered promptly and well packed. Our 15week old loves all the raw puppy range and he’s been enjoying the natural treats too.”

“Bought my boy there . They really helped with all my hundreds of questions and continue to offer advice . Staff are very attentive and love the animals , constantly cleaning , feeding , handling . They are amazing . Also will ve using them for boarding while we're on holiday as they are so lovely”

“Excellent Customer service. Very good range of pet food at good value prices. With the added bonus of being able to buy farm eggs, and Shop open 6days a week.”

“Great local pharmacy. Always helpful.”

“Credit where credits due.. people are always complaining.They are busy but they deliver literally.Its easy to complain and moan but being positive is more effective. This chemist is as good as the next one Thank you”

“Very Very good pharmacy the staff are really helpful and friendly”

“The Day Lewis team saved my life, so five stars isn't enough really. I visited to get some meds for my Dad and while waiting, saw the poster offering free blood pressure test - so I did it and, after followups, ended up with a late-stage cancer diagnosis which saved my life. All fine now. Thank you Day Lewis. And people - do use your pharmacist to help you. x x”

“Everyone who works there are extremely friendly and polite. Excellent customer service.”

“Fantastic team work, fantastic staff on tills, fantastic pharmacy team. The till staff work their way down the queue quickly, prescriptions are always ready, you should be so proud of yourselves. I for one won't go anywhere else, there is nowhere this efficient. Staff are friendly, helpful, professional, knowledgeable. If i could give this pharmacy more stars than i would. Even with major renovations they still had smiles, were there to help & run absolutely flawlessly to the customer & effectively.... which is far more than i can say for Boots pharmacies.....who are rude, ignorant, self righteous & never have prescriptions ready, even if left with them for days/weeks. Please use this pharmacy & avoid others, i honestly can't rate the overall effectiveness & amazing team they have there. You should all feel so proud, the manager/big bosses too. Thank you”

“Huge supermarket surrounded by other stores in a vast Carpark . Very close to M4, we have a 7metre long camper vehicle but we were able to navigate the access without difficulty”

“So helpful + Brilliant service A while back I had to do a lot of running around getting pharmaceuticals for someone when there was a shortage originating at the manufacturers. This was complicated by having multiple drugs on one prescription. Mortimer Pharmacy explained the system/rules and each step I needed to go through so they could provide the drugs; even rush-ordering things in and dispensing out of hours. Those supply issues have just recurred so armed with my new knowledge, I started my hunt and guess who came up with the goods again – Mortimer Pharmacy. If I lived closer, it’d definitely be my registered pharmacy but every time I’ve needed to make the journey, it’s been well worth the drive. The staff are also super friendly and helpful when you get there; normal hours or out of hours.”

“The helpful pharmacist advised me several times, when I was not sure what to buy and helped me get better soon. I really like this small little pharmacy. They really try to get you better soon, when you are not feeling well. But you shouldn't go their, if you are searching for every day face or hair things like shampoo or cream. This pharmacy is more focused on actual medicine.”