The 30 Best Store in Stoke

“I go to b n m stores alot specially this one. Always have what I need in store. Tidy. Very helpful staff. Not expensive”

“One of the best shops I have ever visited isn't exceptional because of its brand or products, but rather due to its staff. I've witnessed customers seeking assistance and the staff readily helping them without hesitation. The enthusiasm of the staff in this particular store to assist customers in finding products is commendable. Additionally, the elderly ladies at the billing counter are incredibly caring and kind. Even the thoroughness of checking IDs for alcohol purchases, totaling 25 checks, reflects their genuine concern for customer well-being. *They have got KF for 2 pounds per bottle*”

“Great shop and everyone who works there are kind and respectful and very helpful when can't find anything”

“I took my granddaughter hopping to get some clay or I was at a lose where to go as I tried everywhere else. And the Range came to my rescue, they had two different types/ colours of air dried clay. Finding clay here stopped an artistic child having a melt down and for that I'm truly grateful. Would recommend the Range”

“My wife and I called at your Newcastle outlet Monday 1stJuly and was met by your sales assistant Hayley besides the choice of furniture we found Hayley polite , pleasant , knowledgeable and very helpful in choosing Stressless chairs .It is a long time since we had such friendliness and professionalism when we have been shopping . She obviously enjoys her work and we congratulate her for her approach Mr and Mrs P Taylor”

“Had a great experience here. The team was amazing, came in with my grandmother and the woman who helped us out was incredible. They are very transparent with their pricing and really do the best deals on beds as we checked a few other bed shops before purchasing. Thank you!”

“Got a lot of things to buy here, some very good deals, unfortunately no left handed clubs, which is often the case in most golf shops. Got a new bag and some tops and trousers. A very welcoming gentleman who was very attentive and allowed me to use the toilet which wasn't open to the public.”

“Store fine. Good prices for what I wanted. Good cleaning station at entrance. All customers were wearing masks (apart from a few children). Only problem is no distancing when queueing for checkout. Staff on the ball and friendly.”

“Nice staff, decent prices. I liked it.”

“Bought an excellent pair of walking shoes, very comfortable and well priced, helped by the very professional young woman, named L Rogers, definitely in the right job. Thanks once again Brian”

“Great large B&Q. Much bigger than the one on festival park.”

“The team at Estar Stoke are genuinely amazing people. I called Estar several weeks ago to try to arrange a last minute service for an ambulance destined for Ukraine. As a paramedic, I had raised charitable funding to purchase the vehicle and drive it to the region, delivering equipment to hospitals, rescue units and troops, but to get it there we needed to make sure the vehicle would survive the trip across Europe. I spoke to Charlotte at Estar and together with her colleagues she had the vehicle fully serviced within 24 hours of our first phone call, as well as giving us an amazing discount on all the work. The ambulance never let us down over 4000km of continuous driving, and I genuinely believe that it was due to the hard work of the staff at Estar. Well done guys, we really appreciate what you did for us and the people of Ukraine. They were fantastic and if I could give 10 stars out of 5 I would.”

“My daughter doing some work in her new garden. We needed a rotavator as quick as possible. Two knights in shining armour helped from the Pit Lane jewson. First person to speak to Ian helped me said they could get a rotavator to us by the afternoon. I asked him if he could get it to us as soon as possible and he did. Brilliant customer service. Delivered by Steve the driver what a lovely person. He showed my son in law how to use the rotavator and then left. Sadly we couldn't get it to work so we called Ian back and Steve was back with minutes sorting it out. Ten out of ten for customer service. Both members of staff deserve a pat on the back for the service we had today. Also many thanks to jewson Hanley who told me to contact Ian.”

“I visited this store the other day and wish to say what helpful staff attended to me. The staff involved were Scott (Manager) and Maddie. They both were so obliging, friendly and kind. I came away a very satisfied customer. Thank you.”

“This is just to say a huge thank you to Ryan and Dec from Talke Pits B and Q, who went several extra miles when I came in asking for a discontinued charger to keep my McAllister screwdriver charging. My company teaches plumbing workshops to kids and without their help thirty ten-year-old children would have been without tools tomorrow. Dec searched high and low for the one remaining charger for a McAllister screwdriver (they’re now micro USB but I needed the old barrel type for my eight screwdrivers) until Ryan had the bright idea of checking INSIDE the power tool display. Lo and behold the right type was found and now I can teach my class. Thank you so much B and Q, these guys really pushed the boat out for me, and kept our B and Q purchases running a little longer. Much appreciated from me and the kids!”

“Love this shop always has what u need if not will try get it also owners and staff are so pleasent”

“Thank you Dulcie. For jumping on to a till today. I really can’t manage when I’ve got a trolley full of groceries I appreciate your help and patience Keep up the good work Dulcie. Thank you”

“Fabulous customer service,all through the Pandemic they have all been stars,helpful and the most friendly Post Office i have ever used,Many Many thanks”

“Very helpful and polite helped to send DPD parcel thanks”

“The loveliest, feminine and totally wearable garments and accessories I've had the pleasure to wear in a long time. Something for all ages. Exclusive designs, using beautiful fabrics. Well done Lola.”

“Fantastic store. A abundance of wonderful gifts , home ware and beautifully made sustainable clothing items. Staff are really attentive and extremely helpful.”

“Very welcoming and great guy to deal With”

“Wonderful service. Diane has always been amazing and all her colleagues, very helpful with advice and suggestions.”

“After being left hanging at Longton Argos who clearly just didn't want to help, we drove to Stoke Sainsburys Argos. A man named Chris spoke to us, gave us advice on how to get an online purchase, then attempted to order our item for us in store. He arranged for the item to be delivered to my house saving me the hassle of trying to do online stuff. Very grateful to him, I believe he went above and beyond! He certainly didnt reflect his Grumpy Elf tshirt! Longton staff, shame on you.”

“Connor, Ash, Ade and the team all offer a great service and always very helpful. Wouldn't go anywhere else for VW parts”

“Excellent service from Jeff, highly recommend this company. Did a fantastic job of my 2024 Transit Custom”

“Absolutely fantastic service. Arrived when advised,had bought all the parts he thought may be needed and repaired quickly and efficiently then charged a very fair price. Would not hesitate to recommend and will definitely use again”

“Gary performed a pre-purchase examination on a van we were interested in purchasing,It was incredibly wonderful that he could come that same day in the evening,He conducted the inspection, went through the items with us, and provided a list of things that may be fixed,excellent service,thank you very much Mobile Mechanic - Battery Jump Start Stoke-on-Trent.”