The 30 Best Household appliances in Brighton

“We purchased from Cash Converters Maidstone through the website 2 weeks ago, ordering a Samsung Galaxy Tab S7+. Our son needs a tablet for his A-Level studies and we couldn't afford a new unit. The offer of a reduced price second-hand tablet that we found online seemed like an optimal solution. Unfortunately, after a week of fruitless waiting for the delivery (and several misleading emails from DHL in the process), the courier company appeared to have lost the shipment in the vast volume of parcels and deliveries they handle daily. We were very disappointed and as a last resort called the Maidstone store. We were super-impressed with genuine customer service from Julie and the store manager Dan who personally engaged with DHL to locate and deliver to us our mis-handled parcel. Throughout this process, Dan was excellent in communicating what he was doing and what he was aiming to achieve. Absolutely excellent after-sale customer care. We can't recommend them highly enough so MANY thanks! PS. the tablet arrived in mint condition - top marks!”

“Optimum engineers have been sent by our appliance insurers Domestic & General to repair our hob and oven several times over the last year, and we were always pleased by their efficiency and customer service. I wouldn't necessarily go out of my way to leave an online review though if I hadn't had a really awful experience with another company which Domestic & General sent to repair our oven last moth. Basically that company failed to do the job, we were without the oven for over 5 weeks and I spent half a day last week on the phone to Domestic & General insisting that they book us in with the engineers they sent to us in the past (Optimum). Eventually, the appointment was booked, their engineer came today, super-helpful and nice guy, fixed the oven in 10 minutes! I'd definitely recommend Optimum to others, both in terms of the quality of engineers we have dealt with and also very pleasant and helpful telephone customer service.”

“Very helpful staff, competitive prices and good selection. Ordered a washing machine on Monday, delivered Thursday the same week. Old machine taken away and delivery guys were first rate as it was a tight squeeze getting it into a 200 year old cottage. Couldn't have been any better!!”

“Friendly staff & great product's”

“A treasure-Tardis packed with the essential, the functional and even the decorative. From nails & candles, brooms & bins, cookware to cleaning products and even some urban gardening bits too! Helpful, knowledgeable staff who also do a key cutting service for most standard keys. Highly recommended.”

“My experience in here has been nothing short of perfect. The man knew where everything was I was looking for and had the exact thing I needed. Very friendly and helpful staff. Has everything you need for DIY applications weather is a few nuts and bolts or lager items. Very reasonable prices too. I do recommend”

“Really happy that the parts arrived quickly and my dishwasher was fixed much sooner than I expected. Great customer service over the phone, and a lovely experienced engineer who came and problem solved "on the spot". Many many thanks”

“We have recently bought a washing machine and a vacuum cleaner from Carters in Tarring Rd Worthing. Rob, the manager, is very friendly, helpful and knowledgeable and the prices are very competitive. Rob went out of his way to source the vacuum cleaner. Their customer service is good and being local is very accessible should I require it. I highly recommend them.”

“Very considerate and help staff. When I couldn't find a lighting components to match the problem. He graciously sorted it for me.”

“Richard, great service. Very knowledgable and helpful but not pushy. Price was slighty more expensive than Curry's BUT they charge up £30 delivery and didn't stock the item, wear as QDA did, and I collected it the same day. Will definately use them again.”

“The home installation team are true experts in every sense of the word. On time, professional, friendly and respectful of my home, and they know much more about systems connectivity than all previous EE and Sky “experts” combined. All the technical problems were resolved so effectively with no fuss or delay. An exceptionnal Customer Experience!”

“Lovely shop, I'd buy it all if I had the money!”

“Such an amazing store, really really friendly staff. They have a great array of Jellycats at the moment. I love visiting this store.”

“Brilluant shop. Whichever department you go into they are always so helpful. They take customer service to the next level. Fully recommend.”

“Great Company to deal with, I needed some flooring but wasnt exactly sure what I needed. The guy I spoke to, think it was Karl, was very knowledgable and spent the time to talk me through the different options that was available. I placed the order over the phone and was delivered within a couple of days. The floor looks amazing, great quality and a good price. Cant recommend them enough.”

“Went to the store to return a faulty light fitting Jared who served me his customer service was excellent in the way spoke to me the dealt with the problem I had. He is a credit to the company”

“Philip did a fantastic repair and alteration of a pair of antique lamps. The craftsmanship and attention to detail was superb. The lamps were unsafe with the old fittings but he upgraded them so that these family heirlooms can now be used by another generation.”

“Great friendly staff with great choice. Penny designed our kitchen which is fabulous even tho the store very kindly stored it as we had a Tennent who would not vacate. Also top marks for the young lady behind the counter. Always smiling and super helpful. Big thanks to the team at Howdens Burgess hill.”

“Called in screwfix Worthing Broadwater today - 28/06/2025. I have to say a big thank you to both Josh & Livvy, who both restored my faith in customer service. Josh and Livvy were completely customer based, and defo went the extra mile for customer service. They were both Professional, polite, and had a clear desired to give an excellent customer experience. Thank you Josh & Livvy @ screwfix Worthing Broadwater.”

“We called in for coffee as we were visiting a nearby property that a relative is buying. This is a large pub - plenty of different seating areas. Very friendly helpful staff behind the counter. I would guess that this is an independently owned pub - you don't get service like this in a chain! Very attractive "pub classic" menu. I can't wait for the purchase to go through so that we can all return here for a meal and some drinks. Community pubs like this are increasingly rare. The coffee was good and surprisingly cheap. Thank you!”

“Excellent service from start to finish. Phone call with staff…delivery guys…all perfect! Will definitely buy from here again”

“This shop has the most fantastic staff. They ALWAYS go above and beyond, are so knowledgeable, friendly and have fun whilst doing it. Brilliant people running a brilliant shop. I highly recommend and love coming in here!”

“Great service but they only keep a limited stock as it's a small store. Larger items need to be collected from other stores”

“'Did we make you smile today?' Yes - you did! Arabella gave admirable customer service and both she and Nicky were bright, cheerful and totally competent. As I don't live in Haywards Heath I don't get to visit this particular store very often but the range of products available and the service I received will inspire me to return. Thankyou”

“Always like the range. My daughter was having a meltdown and the one of the lady staff members allowed me to leave my trolly full of stuff to take my.daughter outside to calm down. There was no judgement, she even asked if we needed anything.”

“Thanks for the supply of our recent kitchen. Planning was perfect and all kitchen parts were delivered correctly first time. Thanks for 5 star service.”

“Always great dealing with the guys at Howdens in Worthing. Ben on the front desk has a great knowledge of the Howdens range and was always enthusiastic and positive in his attitude whenever I had contact with him. Super helpful with suggestions, and accommodating of our delivery requirements.”

“Mega qick tip didn't even get a 15 in. Nice people”

“Lovely staff and great offers with local delivery”

“Today I walked into Robert Dyas Horsham at 8..40 am and asked if they could help me. I was met by 2 gentleman who were extremely helpful and changed my cycle helmet and cycle light batteries for me. As I didn't know how to do it. I Would like to praise and thank them both I didn't take their names but exceptional customer service well done it's great Robert Dyas train their staff to a fantastic standard well done.”