Children shoe store in Cardiff

“Bought shoes today and was helped by Flo. She was very helpfull. All in all, a good experience”

“Great store to shop in, good selection of clothes and so spacious + clean compared to other Peacocks branches in Cardiff. I always find the staff are so friendly and their customer service is amazing. Me and my family shop here often and Maria is always so willing to help when we need it, she goes out of her way to make conversation and see how we are, and helps us find what we are looking for. She makes a difference compared to a lot of retail workers who are unhelpful and miserable. Love the store and the clothing.”

“Hazel was so lovely and helpful whilst measuring my little ones feet. We found the perfect pair of trainers that fit great, thankyou!”

“Used this shop for years. The staff are so helpful, friendly and really knowledgeable. They really know their stuff and stock. Always happy to order the items not in stock, although mostly everything is in stock in fairness. Wish all the schools in torfaen just stocked their uniforms there instead of selling them at school reception.”

“Have always come here for my daughter's shoes. It gives peace of mind when she gets fitted properly and they have knowledge about the brands. Will be doing the same for my son when he starts walking!”

“Consistently excellent service.”

“Advised by my Physiotherapist to buy a certain kind of Sketchers to ease the pain in my Arthritic ankle. Staff extremely helpful and found and fitted the correct ones straight off. Thank you.”

“I really love the new look Schuh Cardiff. I was served by Lovie and he was amazing with customers and he has customer people skills. Lovie was the best employee there.”

“We went into the Cardiff store at the weekend as we were lucky to win a pair of Lelli Kelly shoes for my daughter. When we went in the staff behind the counter smiled. I explained we had one the competition and they asked which shows we would like. We chose some and they brought them down in 2 sizes. They tried both styles and advised on fit. My daughter was very excited but they spent time to show her what came with the shoes.”

“Absolutely outstanding customer service from Callum! I phoned the store to ask if they had a pair of trainers in my size. The call was answered quickly and professionally, and Callum confirmed the shoes were in stock. A few hours later, I visited the store and was greeted by Callum again. He kindly fetched the trainers I’d asked about, but also listened when I mentioned I had wide feet. He suggested trying a wide-fit version, bringing both the size 12 I requested and a 10.5 wide fit. The wide fit turned out to be perfect and much more comfortable. I was extremely pleased with the service I received and will definitely return for more trainers. Well done, Skechers!”

“Always a great choice of clothes at reasonable prices”

“Brilliant friendly and chatty staff. Fast service with the size we needed. Thanks team keep doing what you do!”

“Usual clarks quality and great service. Not cheap but in my experience their men's leather shoes last years so good value as far as I am concerned.”

“Went into the store this morning the Lady that served us was so helpful and really pleasant didnt get her name but the number on the receipt was 6947830 . Just wanted to share our experience what fab service x”

“Friendly, welcoming staff. Really helpful and gave great advice with my purchases. Will definitely be returning!”

“I went into next without any knowledge about suit sizing and walked out with the perfect measurements and the lady that helped me was very kind and patient and it was very good service”

“Great range of shoes and very good prices”

“Lovely big store, good service, great range of products, 25% off selected lines!”

“In this store you can buy clothes for little money and good quality. I shopped here and was satisfied.”

“Excellent Staff and courteous Welcome upon entry & gratitude on exit, Great Communication & Assistance, Plenty of Covid Safe guidance and support in place, clear signage, Clean Store & Wide Range of sale items on offer.”

“The lady that assisted me was very helpful and polite.”

“I had to do an emergency stop to the shop and by a new pair of sandals as mine broke. Celeste was very professional, helpful and kind and even accepted to throw away my old shoes for me. She made no comment and has been very understanding while I was inside the shop barefoot. Thank you”

“Travelled from Bristol as the Bristol store didn't have the item I wanted. The Newport store did and was very tidy. Staff were friendly.”

“Kiti Cymru Boutique is an absolute gem! From the moment you pick up the phone you're greeted with warm, friendly service that makes you feel right at home. Their styling tips are nothing short of amazing—whether you're looking for something timeless or a trendy new look, Gwenno and team truly know how to elevate your style. The customer support is outstanding. They go above and beyond to make sure you find exactly what suits you, offering personalised advice tailored to your preferences. You never feel rushed or pressured—just genuinely supported in making the best fashion choices. On top of that, the boutique’s selection is top-notch, filled with unique pieces that make you stand out in the best way. The knowledgeable team gives expert guidance, helping you put together outfits that fit your personality perfectly. Highly recommend Kiti Cymru Boutique for anyone looking for high-quality fashion with amazing service!”

“Need fans in the changing room cause they are small just wanted too get out off there but staff are great”

“The staff are lovely. After not having all the sizes in store that I needed, the manager went above and beyond to help find the right sizes in other stores. Excellent customer service”

“Farmer's market day Sat 12th May Caerphilly has this market every year . It's good for different foods and beers and a great location right by Caerphilly castle.”

“Had the most complicated set of returns ever with multiple purchases at different stores and hundreds of receipts. Obviously tried to deal with it on busy evening right before Christmas, when we were en route (and running late) for a class. Laura the supervisor was absolutely brilliant. It didn't phase her at all and what I had pre-empted being a time consuming disaster was dealt with quickly, clearly and we were on our way in minutes. This is the customer service I didn't think existed in shops anymore: super knowledgeable about the policies and system, and polite too. Thank you Laura, for making Christmas that little bit easier!”