Restaurant in Grays

“Amazing food and fantastic staff. Went above and beyond for my son in law who got chilli in his eye and took him to clean it out with an eye bath. Will definitely be going back”

“The best meal I have ever had. Worth every penny. Asked the staff something hot and spicy. What they served me was wonderfulWENT BACK FOR SECONDS. Staff so polite 10 out of 10.”

“I don't like to give fast food restaurants a very high mark normally, but I came here at lunchtime, got served quickly, food was freshly cooked, hot and tasty.....better than most burger kings.... ...a few of the people serving looked a little sad...I hope they are feeling loved and appreciated in their job!!....a happy workforce is a productive workforce!!”

“Great hotel, clean rooms, good breakfast, lovely staff members, plenty of parking, you have to pay for parking here, if like us you are a blue badge holder it's free. Easy access from here to Lakeside and a big Sainsbury's just around the corner”

“Food was lovely, and service was amazing. The staff are always friendly and welcoming. Me and my partner ordered the mac and cheese with bacon, and a mixed grill. The mac and cheese was extremely cheesy and the bacon was juicy, and the steak in the mixed grill was cooked to perfection. We also decided to go for dessert, the chocolate fudge cake, which was just as good as the mains.”

“My wife is disabled, so we booked the wheelchair seats at top of cinema 6. The staff were most helpful assisting us in the lift and making sure the toilet was unlocked. The cinema seating arrangement was superb, clean and very comfortable. A member of staff then helped us back to the lift. Congratulations to staff members and a big thank you to them, sorry I didn’t get their names. A very pleasant experience and a good film.”

“Good food lots of choice very friendly and helpful.”

“Lovely spot to drink (alcohol or otherwise) and eat Italian style in the centre of Lakeside shopping centre. Excellent breakfasts, set lunches and other meals, including antipasti, and desserts. Italian beers and a full range of cocktails and spirits.”

“Best pizza around, always delivered fresh and piping hot even though I'm nearly 10 minutes away. Happy to amend toppings when called after ordering online too.”

“I rarely write reviews, but our experience with Point A Hotel Kings Cross—and especially with Clara—deserves every bit of praise. Back in May 2025, I had to cancel my long-awaited trip to London due to a heartbreaking emergency: my cat was suddenly hospitalized. I cancelled the trip to stay by her side but my reservation was made via agoda under a non-refundable policy, Clara, with incredible compassion and dedication, went above and beyond to help us. Her kindness really meant a lot to us especially both emotionally and practically. Thankfully, my cat made a full recovery in September 2025, and we were finally able to visit London and stay at the hotel. From the moment we arrived, everything exceeded expectations. The room was cozy and very clean. The bed was incredibly comfortable, and the shower had excellent water pressure (a small detail, but it makes a big difference!). Breakfast was a delight each morning and it is free! Lovely pastries, croissants, and a selection of fruits and yogurts that made starting the day feel indulgent. Clara, thank you again for your warmth, your patience, and your passion for helping guests. Point A Hotel is lucky to have you—and so were we. Highly recommend this hotel to anyone visiting London.”

“Tasty food, ordering on website was easy, delivery wasn't too long, paid by card when delivered which was handy, menu selection was good. I would order again.”

“First time having Pizza Hut and the staff (Riley) was very supporting for my decisions and what I would like, I’ve had the mini pizzas and dessert and most delicious chips i’ve ever had from a restaurant. Class guy.”

“Had a chicken escalope which was lovely and a good size for what I paid. The coffee was standard, nothing terrible. The staff were friendly too. I would go back if I wanted lunch again while shopping.”

“Charlie who served our table was really lovely. Great service with a smile, give her a pay rise. The whole team was really helpful and they seemed to want to be there. Charlie gave a hearty welcome and gave us a table explaining the online ordering process. The wait for the food was appropriate. And she checked to make sure everything was ok. I saw her support an elderly couple who were struggling with the whole QR code situation with their order. Overall I'm happy and will recommend, 4 stars as I thought the prices for what you get weren't great.”

“Charlie who served our table was really lovely. Great service with a smile, give her a pay rise. The whole team was really helpful and they seemed to want to be there. Charlie gave a hearty welcome and gave us a table explaining the online ordering process. The wait for the food was appropriate. And she checked to make sure everything was ok. I saw her support an elderly couple who were struggling with the whole QR code situation with their order. Overall I'm happy and will recommend, 4 stars as I thought the prices for what you get weren't great.”

“Wow what a difference with the regular SpoetDirect shops. This is organised, very spacious, friendly staff, incredible selection of sportsware. And like other stores they are dirt cheap most of the time. I might normally walk into a SpoetDirect with "anxiety/frustration/anger" but this store is totally different.”

“We were had breakfast there today,(also eveing meals) the food was lovely, loved the porridge. The 2 ladies Beverly and Anita were very friendly and chatty felt comfortable and relaxed. The dinning area was clean and very well looked after We would highly recommend. Thank you it made our 2 day break go really great.”

“BEST AUTHENTIC CHINESE FOOD IN GRAYS!!! Since we found out about China Phoenix, we cannot order anywhere else. First of all, we wanted to try them because of their beef Ho Fun which nowhere else sell it and it is amazing. You can tell they make their food with love and dedication as it is always fresh, flavourful, hot and very packed. The boy on the phone is always very polite, helpful and friendly. No other Chinese food delivery tastes like this. Super recommended and our go to are the beef ho fun, nasi goreng, Hong Kong style sweet and sour chicken, sesame prawn toast, beef in black bean sauce and special chow mein. Defoo worth a try!!”

“Lovely friendly staff, easy and quick to order online. Great food and good prices.”