Wardrobe in Kingston Upon Thames

“I went to this place in July to try on a shirt and I was served by a horrible woman, I think she was the manager from what I gathered as she was talking down to her colleagues etc. I was asking about the returns policy because I wanted to see how it would like with my suit at home and she said I couldn’t return it? So I left the shirt and she was so rude about it, to the point where she started ignoring me! then thought ahhh I won’t go back there again but then gave it another try on Friday just gone as I was in a last minute panic so it was my last resort and Martin was a godsend, he was so accommodating, he essentially created a fashion montage for me and my two friends which really made the whole experience so fun! He could see I was struggling with making a decision and kept the store open for a bit longer just so I didn’t feel under pressure. I think all stores need a Martin, he turned a negative experience into such a positive one! Managed to get my tux in time, the store managed to send it for alterations and get it back to us a day earlier than expected!”

“Really great customer service - staff are super lovely and helpful. Would defo ship here again.”

“Really good service from Howdens and special shout out for Becca who was helpful a throughout the process.”

“Excellent gem of a place. Constantly stock change so keep looking regularly. Staff really helpful and friendly. They do deliver for a small charge. 10/10”

“Great location, very close to the university. The staff is really friendly and helpful! Everything feels modern and comfortable. Rooms can get a bit warm on sunny days, but it's a minor issue in an otherwise very enjoyable stay ♡”

“Rooms are spacious for two! - At no extra cost! Friendliest Staff available on hand! Kitchen is a bit small for people who like cooking a lot. Right next to Kingston Station and Cromwell Bus station, easiest way to access other places from by walking for 30 seconds either side of the exit. Overall a great student accommodation with access to a common room, washer room and a bike storage room for any extra needs!”

“For me, one of the reasons that retail is fading is due to retailers neglecting the user / customer experience. Prestigious retailers, Harrods, Selfridges etc., get this right. There's also a huge focus on UX / UI on-line, but not often in retail. My experience today was different. Greated really well by the staff, and taken care of brilliantly by Jem. Great customer experience, guys. Thanks.”

“Came in to see a suit I’d seen online and to seek some advice. The wonderful Amy was quick to see me and answered all my questions, gave me some great advice and gave me so many options to try on. I didn’t buy anything but the care and attention she gave to helping me out in finding the right colour, fit and style really left a mark on me - she was so lovely, polite and helpful the entire time even after I’d expressed I wasn’t buying on the day. When I do buy she’ll be the first person I speak to! Thank you Amy!”

“My mum and I came into the Kingston branch to gain information and book an appointment. We met the lovely Anne who gave us a lot of useful information and advice! Thank you Anne!”

“Great customer service . The girls went out of their way to help us and we were delighted with our purchases . It made our day as we had such bad customer service in other shops including John Lewis !”

“A fantastic independent jewellers with exceptional customer service. Purchased a simply stunning vintage ring, even had the paperwork verifying the quality of the stone. The staff are friendly and highly knowledgeable. Cannot recondmend highly enough. A great shopping experience rather than using some characterless high street chain. Will definitely visit again.”

“We just bought a wardrobe and we are really happy with it! The quality is great and the customer service was excellent. A special thank you to Vinny, who went above and beyond to make sure everything was perfect. He was professional, knowledgeable, and extremely friendly, which made the experience even better. We truly appreciate the excellent customer service and will definitely return in the future. Highly recommended!”

“This store is by far the prettiest one. When I went they didn't have the item I wanted so one of the girls offered me to do the purchase online from the store with free delivery. I got it the next day and everything was perfect. More than happy with my experience here!”

“Visited Kingston location, they have high quality items in departmental setting, whether it’s furniture or clothing Fenwick only contains quality brands.”

“I want to start off by saying how bubbly and attentive the staff were. The store was very tidy, and in specific Anna and Sandria’s customer service exceeded my expectations.I will most definitely be shopping here regularly. Thank you Mango Kingston team.”

“One of the best clothing and accessories store. A wide range of affordable products having superb quality. I really love the quality of jeans, leather jackets, denim jackets, semi formal pants, t shirts and shorts. Quality of Stitching on these products is really good. Staff is really helpful, knowledgeable and polite.”

“I would like to thank the manager of the store for helping me out , i think her name is marta , which helped me about faulty item which i had to return to Tommy Hilfiger but not to the store of this company. She kept everything professional and helpful by helping me to find the nearest UPS drop point and packing and labeling my package which it wasn’t her responsibility but i Loved her passion and responsibility anyway . This happened on Monday 6 of November around 13:30 . So profesional.”

“I went in on Black Friday and although it was busy, that staff were extremely helpful, helping us find the right items and bringing them to our changing rooms, I had a good experience”

“We visited sharps in Kingston and had a great experience. Bimala was extremely helpful and very informative. Thank you so much”

“My friend was not feeling well and fainted in the store and the staff were so helpful. Specifically Jameel, Selena and Maria who work in H&M. They were kind and thoughtful, keeping her company and ensuring that she was safe. You have a wonderful team that are doing a great job! Also the bentall centre staff Chelsea and Jordan were incredibly helpful. She is doing much better now and we appreciate all of the assistance.”

“Excellent shop you can find everything what you need. Great quality and very friendly staff.”

“Popped in with my 10 year old boy who is getting into skateboarding. The guys in the shop scooped him and made him feel so welcome and at ease. They sized it all up, took care of him and kitted him out perfectly. He feels very special. Thank you all. A gem of a shop, a treasure in fact. A perfect example of fine quality, knowledgeable independent retailing.”

“Bought the new pickleball trainers and after wearing them for 15 min, the balls of my feet started to burn. I took them back to the Kingston branch and Khatereh was super helpful. Rather than giving me a gift voucher, which I did not want, she gave me a full refund for the shoes. Much appreciated.”

“Amazing product. My son love his new teether.”

“Looking for a specific hat for my daughter; Suzanna was extremely helpful by going above and beyond. Firstly went to check the back, but could not find. She then returned to find out if we could locate the reference number. Once found, she went back to check the stock and managed to find the hat I was after. I feel this level of service is exceptional as after the first time going to check, most would give bad news and give up, however, I really felt that Suzanna wanted to find this hat for me, so I left the store feeling compelled to write this review :)”

“Went with family to their Find Santa Day well organised and totally brillient. Went for early start session 10am so rest of day was free to wander”