Pharmacy in Reading

“My cat has spent a few holidays here now and it's always been amazing. The staff are so friendly and really do care for your animals. The cats have their own heated beds, scratch pots and overlook a fish pond. I think it's very reasonabled priced as well.”

“Fantastic customer service. Very friendly and helpful. Very well stocked shop. Lots of choice and great quality. Highly recommend. Perfect for parking too.”

“The staff are absolutely amazing, from those at front of house answering phones and inquiries, to the nurses to the vets. They have given our Doug the best care for the last 5 years.”

“I went in to get some new puppy food as my cockapoo wasn't eating her kibble. One of the staff members came over and offered help and a treat for the puppy! He was very helpful and knowledgeable on the products. Love that they offer puppy socialisation sessions on Saturdays!”

“A great practice - staff friendly and brilliant with the animals.”

“Very new to being a pet dad, phoned with a list of questions about setting up a health plan, neutering and all the rest and Karen clearly and concisely walked me through the whole lot, I felt very at ease and not at all the bother I was expecting to be for her despite my own incoherencey! Very glad to have this team as my local branch!”

“5 Star :) Arnold and Lily did have the best service,Arno loves his fleece, outstanding Service and Help !!!”

“Jenny is a sta, really helpful with choosing the right food for my Puppy, very knowledgeable and friendly”

“The employees are just fabulous in this store. When you visit they make you feel so welcome! They helped me find the correct food that suited our new puppy. The lady gave me great advice! Nothing was too much trouble for them. They even shut their doors when our puppy decided to slip his new harness! Keep up the good work!”

“Been with these vets for over 25 years and they are brilliant.”

“My puppy of 5 months got hit by a car on the main A325 farnborough rd. We called our vets in the car on the way to them who then said take her to the vet hospital in farnham which we did ... absolutely 1st class treatment and amazing lovely staff. Couldn't fault it. We met a lovely vet who went through everything with us and was extremely informative and caring. This place is amazing and such a support in a worrying and dramatic time. The best I've been to. A massive thanks to all staff for today. Pippa will be on her road to recovery.”

“Had a really excellent experience there last week with my cat. The lady on the front desk was really friendly and helpful, and the vet was very caring and did a great job trying to figure out why my (terrified of the vet) cat was limping. Highly recommend.”

“I would like to write some positive experiences with Lower Earley branch. Proactively remind me about next collection of medication. Answers all questions over telephone calls. I had to do 2 claims recently and learning about the process, when you raise any claims on pet insurance portal if you give direct branch email, process will be smooth because branch is very responsive once they receive email from insurance provider. Very happy with service.”

“My bunny last week had an urgent pain, Abi and the team found out it was the liver twist. Glad we agreed with the team’s decision to give my baby an immediate surgery, he managed to survive. Thanks to Abi, Ben, Meg and the team for saving my bunny and let him back to my life ❤️”

“Two years ago Sophie went in with dehydration and loss of appetite. We weren’t too sure what was causing it but it turns out she needed IV fluid, 9 mile is the best place we could’ve taken her to because two years later she’s got more energy than ever before. She’s now 16, due to be 17 in May I could see her going for a few more years. I don’t know what they did to her at that place but they’ve given her a whole new life.”

“Friendly and efficient service from nice staff in a good local chemist. Currently undergoing a Refit so should be even better in the New Year”

“Been coming to Elm Cottage with all our animals (cat, dog and bunnies) for several years and always had a great professional service. We recently had to put our cat to sleep and the service received by the vet team was superb, caring yet professional. Our dog looses her usual bouncy confidence once in the door but at each vet visit gets given so many treats and cuddles from the vet so she doesn't mind going. Highly recommend!”

“What a great little shop, everything you need and more, great animal gifts for us humans as well as a wealth of treats for our pets. It also has a fantastic delivery service which is so helpful at these uncertain times. The service the owners Amanda & Mike give is really friendly, helpful and professional. Any thing they haven't got they will get it for you and at great prices too. I highly recommend this local little treasure.”

“Chris felstead- I have been with him for 10 years. Other vets fail to correctly diagnose and their response to all appointments has been in leave in Overnight or carry out extortionate tests. 99% have failed to identify, where Chris has always recommended at home treatments where possible. I no longer have insurance since it was tripled with no explanation and no ongoing illnesses, and so all treatments are self funded. I really wish that veterinary practices were more fairly/reasonably priced, but understand that this is a huge money making industry. I am very nervous and sceptical about booking any other vet than Chris. Have standards / qualifications dropped in this field or do many no longer care? Perhaps their owning companies have set financial targets per appointment?”

“We sadly lost our beloved family cat, Maxine, in a road accident. She was taken to the vets by a local person and after scanning her chip, they called us to give us the sad news - everything was handled with amazing care and professionalism, and without charge hair clippings and a paw print taken. Thank you Oakley Team.”

“Such a caring vets. Makes pets and their owners so welcome. Have been a customer for years. I moved away a couple of years ago but still visit for Stanleys annual checks and ad hoc appointments. Sally.”

“Always love shopping here,such lovely staff and great produce. Prices are reasonable and the quality is spot on, definitely visit for all your pet needs”

“Great people who seem to care about our dog and work around his behaviours and our lifestyles. Very thorough and thoughtful people. Plus you can see our boys handsome face on instagram.”

“I have used Castle Vets for over 20 years. Everyone is lovely and kind and I always feel like they love my pets (nearly) as much as I do! It’s a bit out of the way from where I live now, but I still can’t bring myself to change. My dog might never forgive me!”

“Got same day appointments on both occasions that my little dwarf hamster was unwell. The staff treated and handled him very gently, and got back to me quickly when I called up for advice regarding his medication. They clearly care very much about their patients, no matter how great or small. Cannot recommend enough!”

“I had never used this practice until one of my cats was hit by a car and he needed to be seen before my regular vet was open in the morning. The staff were really lovely, kept him comfortable and arranged his referral to a specialist vet for surgery. 100% recommend this practice and my huge thanks to all who looked after Cuddles. He’s recovering well at home now.”

“It's taken a few weeks for me to write this after the painful loss of our family dog. But on his passing the vet Clare was magnificent with the managing of him. She made his last moments before crossing the Rainbow bridge, the best it could have been. Thank you Clare and all the team for all the love and care you showed him and us.”