Shoe store in Bath

“My mum and I were served by Drew on 23/12. He was very friendly and extremely helpful, he even searched the store for a pyjama set! he was so lovely and I really enjoyed my chat about dogs with him!! I’d definitely recommend coming to the store purely because of the great customer service. Thank you Drew!”

“I was in this store last week with a pair of faulty docs and was served by a lady named Samantha, who was an absolute star, was really understanding and incredibly helpful, I then had to go back in today and once again the team in there were brilliant, great customer service!”

“I purchased a top from AllSaints which, because there is currently not the opportunity to try items on, I found to not be a good fit. I took it back for exchange for the correct size. The staff were, as always, efficient and friendly. It's always a pleasure to shop here.”

“I searched for a local lingerie shop to get a fitting and purchase some bras. The shop itself is clean and well laid out, and the service staff are warm and welcoming. I was taken into a pretty changing room and brought an array of bras one at a time to try on and gage what size I was. Each bra fit perfectly after we established what size I required. The lady attending to me has an eye for fashion and what suited my frame. Unfortunately, the bras were outside of my current budget, but despite that the lady serving me was absolutely lovely, informed me about their gift card options and treated me with dignity. Fantastic service and lovely service staff. Once I'm in a position to treat myself I intend to visit again.”

“Friendly and helpful service, always a pleasant visit.”

“Really lovely and helpful staff. The dress I bought is just beautiful and the clothing in general is really lovely. Shelagh”

“I need to say a huge thank you to Hannah in the Bath store for going above and beyond helping me with a return today! Amazing service.”

“Went in today to buy our 1 year old her first pair of shoes and get her feet measured. She has a real shoe phobia and HATES wearing them at the mo, but the staff were really helpful and were not phased by her meltdown at all. Didn't find shoes we wanted, but staff still gave excellent service and helpful advice. Would still recommend.”

“We went in on a couple of occasions to get matching shoes for a wedding for 4 groomsmen, and the staff were really helpful and nothing was too much trouble. I would like to thank Caitlyn and Ellie in particular. Thanks for your patience.”

“I went in earlier today and I had the best experience, a young man named Will was so kind and helpful, and showed me all I needed to see ( not too bad on the eyes aswell) I will definitely be back.”

“Really friendly and helpful members of staff. Couldn't get the boots I wanted in my size but they managed to track me a pair in their 'sister' store Millets. Far better customer service in Blacks though so we shall be returning back here for all future purchases.”

“Helped out today by an incredibly lovely person called Eve, helped me to order a top I was after to the store as it wasn't currently in stock there, super patient with me throughout the process, will definitely be returning! Thank you Eve!”

“Excellent service and great choices. Not only are the shoes of great quality but they are very reasonably priced in my opinion. There are different fashion styles for instance Gabor as well as Jones own brand. The staff here in Bath are quite exceptional nothing is too much trouble. They have wonderful personalities and it’s become an event to shop there. I have now bought three pairs of summer sandals and I intend to stay loyal to them. Lucy, Dom and Wendy were helping me and other customers yesterday 19th June.”

“I came here a few weeks ago now and I was served by a few people there but eventually was getting help by one guy who really stood out for me, his name was James and he was incredibly helpful! I was very indecisive and I wanted to try a lot of different shoes on and not once did he show any sign of impatience. He helped me through it all. Very friendly, patient and helpful. Credit to Schuh store!”

“The staff here were so lovely and helpful. I went in looking for a very specific pair of shoes for my husband for a party - 6 days before the event (!) and totally sold out online. They took my contact details and within 30 mins they’d called me to say they’d found them in another store and would post them to me within 2-3 days. I nipped back in and paid, the shoes arrived super quickly, no shipping charge, party saved, etc..!! Brilliant.”

“Needed a cheap warm jacket to wear for working in the garage and yard work. Got an excellent zipper jacket in the January sale.”

“Bibico is not only a beautifully designed, ethical collection but the shop in Bath boasts friendly, helpful service especially Georgia!”

“The most lovely shop ever! Gorgeous clothes and impeccable service! Truly wonderful. Cannot wait to come back!”

“Great service, really lovely people to deal with.”

“Really friendly and helpful staff in here. Some items can be a bit pricey but you can often find some good pieces on sale”

“Ordered 3 tops for my daughter was refunded on postage as they said it was cheaper than they thought thats a first for me so was really surprised. They were delivered perfectly on time and. Were ironed and clean lovely little items im very pleased and Will use these fabulous people again beautiful little clothes and service thankyou”

“My son had a great time last summer, lots of outdoor fun and exercise. We're away this year or would have done another summer course.”