Pharmacy in Leicester

“I couldn’t have asked for better service! My mom needed antibiotics for an infection, and the pharmacist was absolutely impeccable and incredibly helpful. A special shout-out to Fatima, who guided my mom through the entire process with care and professionalism. 10/10 service!”

“Absolutely amazing staff here. So helpful, so friendly and warm, go above and beyond to help sort all my medication needs. Would be lost without the whole team here.”

“I spoke to a pharmacist last week..First time I had met him and he was so helpful..very nice staff”

“I called in on Monday to get a prescription request. The Pharmacist here was brilliant. The surgery where I was a temporary patient said I wasn't there patient anymore so the Pharmacist phoned me gp back home where I came from and got my prescription for my BP tablets. It took him over an hour to sort it out and he didn't complained once!! Thank you very much.”

“Very impressed with the optical staff today, took my son for his first eye test. i explained he has adhd, was a little worried we wouldnt be able to do it today but we got the eye test done all the optical team were excellent with him. Many thanks to you all.”

“Lovely staff and prompt service. It would be a shame to lose a physical pharmacy. I can't emphasise enough the importance of a physical pharmacy to help those who are unable to go online or need extra support. I am saddened to hear the physical store near me will be closing soon.”

“Our local village pharmacy. Often out of supplies. But the staff are always super helpful. And any shortages normally resolved the next day and delivered out”

“came here to collect a lawnmower, as the one we wanted was not available at our local sainsbury’s argos. it was quite busy, however a colleague called jay was going through the queue for all the click & collect customers, and helped us to pick up our lawnmower quickly without having to wait. thank you jay!”

“Since changing hands from rowlands the service has improved 100% it now seems like a real chemist, the staff almost all the same have seemed to become more caring and helpful. If they hadn't changed like this I would've changed to another chemist. If I go in I'm greated with respect and if cannot find anything on the shelves they happily come to help and even show the off brand that are cheaper with same ingredients within helping me save money if need to. Unlike some chemist example: when I've had diarrhea the person has said immodium is helpful and it is expensive, they at ethel chemist have a I know loperamide in none generic brand is the same and cheaper. Even though I know this to be true, as said they have shown me if they have off brand with same ingredients to help save money. The shop now also looks smarter than before especially the front door as had bars which made the place seem uncomfortable and unwelcoming, now removed looks more open. I am so thankful to the new management and service.”

“Popped in at 5.30 with a prescription from hospital. Really wasn’t expecting anything today but in 10 minutes I was out with the medication dispensed. Thank you to the kind, efficient and hard-working staff.”

“Had my flu jab here and they were friendly and efficient. Location is incorrect on Google Maps so it took me a while to find it - it is down the new estate and not on Heath Lane.”

“Very friendly staff. Extremely helpful and able to check BP and offer flu vaccines. Only problem I have is that they close on a Saturday. Something I’ve gotten used to.”

“Very helpful people, situated conveniently in the Queens Road shopping parade. The chemists are attentive and patient with customers.”

“I have nothing but praise for this pharmacy since transferring to which, at the beginning of the year. A family member requires regular medication necessitating on average two visits per month to collect a prescription & thus, I speak from experience. Without exception, I've received excellent service in all respects from a most professional & pleasant team. Thank you. Nigel Herrington 31.08.24”

“Despite the reviews that have been left and I totally understand and agree that at times it has been a nightmare and under the current Covid 19 situation it’s been more stressful for pharmacy staff. I have just been in served by a young man called ‘Josh’ and he is a breath of fresh air to the pharmacy, I was greeted on entry and he apologised whilst he was filling the shelf, he was very polite and listened carefully to my request and was seen in a timely manner. Another gentleman came in and was greeted the same way in a pleasant manner, due to only 2 people allowed in the shop at a time, a lady entered and he asked politely to wait outside but he also took the initiative and served her from the door. Now from working I’m a pharmacy myself and not this company but an independent company, Josh showed exactly how customer service should be done. A credit to the Pharmacy and also the pharmacist who assisted myself too was fantastic and very knowledgeable. Thank you both”

“Staff is so nice and welcoming. Thank you for your service”

“I just want to say thank you to Faya (not sure of spelling) and Xia, I rushed to get my prescription tonight (Tuesday 14 July) And they went above and beyond to make sure I had my tablets tonight. These two ladies are an asset to this pharmacy. I know all pharmacy staff are under a lot of pressure, but they were so kind. Thank you.”

“Amazing, open til late, in convenient location and the staff are extremely helpful and even assisted me with an issue I had. Definitely glad I switched to this pharmacy! Highly recommended!”

“I want to express my sincere gratitude for the exceptional service provided by Gurmeet Flora at the Royal Infirmary Hospital Pharmacy, Windsor Building. I was under significant time pressure, needing to collect my prescription with only ten minutes remaining on my parking, and Ms. Flora immediately ensured I was served with speed and efficiency. Her friendly, kind demeanor and positive energy were truly outstanding. Not only did she expedite the process, but her excellent customer care made my day pleasant and left me feeling extremely happy and comfortable. Thank you, Gurmeet Flora, for your crucial help and support.”

“After our usual pharmacy didn't fill our repeats when they stated, my partner came here 20 or so minutes before closing in the hope of getting the 2 most important items. The staff were wonderful & did both repeats fully whilst she waited.”

“Great experience getting my yellow fever vaccine. Very informative and great attention to detail! Exactly what you want from a healthcare setting. Keep up the good work!”

“100% recommend this pet shop to anyone! Sally who was working was very helpful with the best suncream for my dog and also giving me some tips on the hot weather! Friendly staff, clean store and very well organised.”

“Amazing, Kind, very professional, faultless treatment every time, I have used Ambion for all my pets for many years, would not go anywhere else.”

“visited earlier today and got help from the pharmacist for a problem my mum is having. really good advice and great customer service. thanks :)”

“Took our two Labradors for vaccination boosters and worming tablets. Chris, the vet, was very friendly and gave good advice on their health and well being. Have used Ash Tree for about 20 years and always found them very reliable.”